How to identify the database type for my Creatio cloud instance:

I need to determine which database my cloud Creatio instance is using (MSSQL, PostgreSQL, etc.). What's the simplest way to check this information?

Best practices for migrating large datasets from Pre-Production to Production:

I'm familiar with the Data Binding tool and standard migration procedures, but I'm working with extremely large datasets that make the standard approach challenging.

What's the recommended method for migrating substantial amounts of data between Pre-Production and Production cloud environments? Are there optimization techniques, alternative tools, or best practices specifically for handling large-volume migrations?

Any insights from those who've successfully managed large-scale data migrations would be appreciated!

Hello, I am new with Creatio using “No code”. Trying to created, a business process when is triggered calculate the number of vacations day, based on the difference between “End Date” and “start date”.

This is the formula that I am using:

(int)RoundOff(([#Read Data.First item of resulting collection.End Date#]-[#Read Data.First item of resulting collection.Start Date#]).TotalDays)

Error message:

Formula value error: Cannot convert type "Int32" to "Entity"

Please see attached screen print.

Thank you! 

The academy has an example of creating a custom UI component

https://academy.creatio.com/docs/8.x/dev/development-on-creatio-platform/front-end-development/freedom-ui/remote-module/implement-a-remote-module/examples/add-the-remote-module-to-the-library-of-the-freedom-ui-designer 

There is also a code for the Creatio application that demonstrates how this component works.
 

Question: How can I display this button and the associated field in a mobile app?
What changes need to be made to the app manifest and mobile form code?
 

Hi community, 

I am trying the installation of packages in creatio using clio command and I was wondering if it is possible for more than one package to be installed simultaneously using clio?

Thank you in advance 

The case gets created when a mail is send to the setup mail of the system, now that mail is added to the conversation tab (freedom ui) as the follow up for that particular case. Now i want to edit/masked the body content of that mail before saving or displaying in any section or tab, I can mask data using regex in script task, but can't find where to perform this operation, I even checked out the incoming email registration process but couldn't undersatnd the code even i try to take the body and then applied regex but some body not defined/missing error pops.
I also tried activity added trigger and then mask the content it is doing the thing, but not getting reflected on conversation or other places, even I try to put a timer in case creation process, if it could help but nothing work out
How to do that now?

Hello Creatio friends,

I've set up an email box to generate cases, but it is not assigning category/sub-category. 

I'm working on a business process to re-assign email generated cases to the proper Cat/sub-cat. I want to pull the first word after [EXTERNAL] from the email to use as a match to proper Category. Sub-category can be a static lookup value for this use-case. 

For example with a subject line of "[EXTERNAL]Chicago - Assistance needed" I want to just extract Chicago, then use a BP to do a Modify Values:  Category = extracted text.

Any great way to go about this?

Thanks,

--Israel

Hello community,

Could anybody clarify when I'm updating record using Odata EntityDataService.svc, will business logic be applied to the record after update if it is set up on update trigger?

For example, if one set up rights sharing with respect to owner of the record, will owner's update via Odata force the rights sharing?

Hello Community,

Do you know if it is possible to add a new view in a mobile application that would display a map with multiple markers (where the address would be retrieved from accounts)?
And is there a way to display a custom tooltip on the map containing some information?

Thanks!

Hello. We wanted to send two trigger emails to our audience. See below.

The flow logic is that when the "Version 1 - 1st Send" email is sent, those who open it exit the campaign. The filter logic for this condition is as follows:

If the response is "Not Opened" then they are moved to a timer of 03/12 to recieve a second send. The logic for this process is here:


The question here is regarding the "result" section of the filtering process. 

Does this play a factor in my logic displayed above, and what's the best way to adjust this (if any)? Thanks in advance, everyone. :)
 

Hi all,

When adding an aggregated field to a filter, some of the field names are missing from the 'by column' expression.
 

Example: This should state 'File and link of invoice (by column Contact)'

I believe this started following a package being migrated to the production system. The same error was not occurring in the dev system.

Is there a way to set these fields manually or a way of forcing the system to regenerate them?