Hi Everyone,

image showing update dcm button

We changed our DCM structure/case.

However it seems we need to manually click on the refresh button for all records.

Is there an automatic or a SQL method to update the DCM for all records.

Thanks

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In Creatio's email guidelines for email deliverability is advises to 'Create a browser version of your email. The users will be able to read it even if the email service has problems rendering it. Some email services, such as Outlook, support this solution' But I cannot see a way to do this in Creatio.

thanks

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Hi Community,

I was in the process of setting up a new AI skill in Creatio, with the intention of extracting the content of a document and populating it into an unlimited-length text field on the Contact Form Page.

While the prompt was structured correctly (presumably), the AI consistently responded as if it couldn't locate the file in the attachments. I verified that the file is indeed uploaded and accessible, yet the issue persists.

Could you please advise whether file extraction via the AI skill is currently supported in this context? If so, how would you recommend structuring the prompt or configuring the action to ensure proper file recognition and extraction?

Thank you in advance for your guidance.

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Hi,

Is Creatio AI not available for local deployments(8.2.2)? if not is there a way to purchase the licence and install it on local instance? 
I tried to use the AI but it says "Authorization failed".

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i have installed creatio on windows 11 pro but when i tried to run first compilation it throw an error without any reference, id or code number ,  when i tried for win-10 pro , it worked, but i need to work on win-11 pro . so what i do.

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Hello,

Windows version has no impact on application compilation.

If there is issue with site deployment on premise, please follow this instruction:
https://academy.creatio.com/docs/8.x/setup-and-administration/on-site-d…


Best regards,
Ivan

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Hello Creatio Community,

I’m working on the Calls section in Freedom UI and need to filter the Contact lookup by the related ContactCareer -> Account link. On the FormPage, I have the following handler which works correctly:

{
  request: "crt.LoadDataRequest",
  handler: function(request, next) {
      if (request.dataSourceName !== "PDS_Contact_yzb6a3h_List_DS") {
          return next.handle(request);
      }
      var account = request.$context.attributes["PDS_Account_9l7yfn9"];
      if (account) {
          var filter = {
              filterType: 6,
              isEnabled: true,
              items: {
                  CustomFilter: {
                      filterType: 1,
                      isEnabled: true,
                      comparisonType: 3, // Equal
                      leftExpression: {
                          expressionType: 0, // SchemaColumn
                          columnPath: "[ContactCareer:Contact].Account"
                      },
                      rightExpression: {
                          expressionType: 2, // Parameter
                          parameter: {
                              dataValueType: 0, // GUID
                              value: account.value
                          }
                      }
                  }
              }
          };
          request.parameters.push({
              type: "filter",
              value: filter
          });
      }
      return next.handle(request);
  }
}

Now I need to apply exactly this filtering logic to a DataTable on the ListPage (editable grid), but I can’t get it to work.

Has anyone successfully implemented a similar filter for a Freedom UI ListPage DataTable?

Could you please share a code example or best practice?

Thank you in advance for any guidance or samples!

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Hi Віталій Поліщук ,

As far as I know, it's currently not possible to filter lookups using custom code on a Freedom UI list page .

Hello,
I think this question is similar that the one in the post
https://community.creatio.com/questions/how-filter-lookup-values-editable-list-freedom-ui. Please check the provided answer there.

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Hello Community,

I'm working with a mini page in Creatio, and I need to refresh or update the parent (background) page after an action (like closing the mini page) is completed.

As shown in the image, after the Start Sync Process is completed, I'm closing the mini page using JavaScript. However, I also want the main page to refresh automatically.

I’m looking for the best approach or method to trigger a refresh of the parent page programmatically once the mini page action is completed.

Regards,
Ajay

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What action does the button trigger? Starts a process or calls a configuration service? You could send messges back from there to the UI and listen for those on the parent page. See https://customerfx.com/article/receiving-server-side-messages-in-a-creatio-freedom-ui-page/

If it's just all client-side things the button does, you could possibly make use of Javascript's broadcast channel API to send a message to the parent page code. See https://developer.mozilla.org/en-US/docs/Web/API/Broadcast_Channel_API

Ryan

Ryan Farley,

The button triggers a business process that runs in the background. 

I successfully used the JavaScript BroadcastChannel API to send a message from the mini page to the parent page. How can I now refresh the parent page upon receiving this message?

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Hi,

Can we use clio utility to download package from cloud instance? I tried and its giving me an error - Object reference not set to an instance of an object

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Hello, 

Yes, you can connect a cloud site to Clio. Please refer to this post for instructions on how to connect: https://community.creatio.com/questions/cloud-sites-clio

However, please note that if you face any issues while using it, you should contact the developers on GitHub for assistance, since we do not provide support for this functionality.

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Hi everybody, 

the task is to make activity's  "Result" and "Detailed result" fields required for competed "Status". The same trouble was discussed here. Without result indeed. Here's a kind of realization of the similar task. 

As I am not a great master of the Mobile app customization, some help will be welcomed. The problem was tried to be solved like this:

Terrasoft.sdk.Model.addBusinessRule("Activity", {
	name: "UsrResultByStatusRequirement",
	ruleType: Terrasoft.RuleTypes.Requirement,
	requireType : Terrasoft.RequirementTypes.Simple,
	events: [Terrasoft.BusinessRuleEvents.ValueChanged, Terrasoft.BusinessRuleEvents.Save],
	triggeredByColumns: ["Status"],
	conditionalColumns: [
		{name: "Status.Finish", value: true},
	],
	dependentColumnNames: ["Result"]
});

and also like this:

Terrasoft.sdk.Model.addBusinessRule("Activity", {
    name: "UsrResultByStatusRequirement",
    ruleType: Terrasoft.RuleTypes.Custom,
    triggeredByColumns: ["Status"], 
    events: [Terrasoft.BusinessRuleEvents.ValueChanged, Terrasoft.BusinessRuleEvents.Save],
    executeFn: function(record, rule, column, customData, callbackConfig) {
    	var isRequired;
		var status = record.get("Status");
        if (status && (status.get("Id") === Terrasoft.ActivityStatus.Finished || status.get("Id") === Terrasoft.ActivityStatus.Canceled)) isRequired = true;
        record.changeProperty("Result", {
            isValid: {
                value: isRequired,
                message: "Column must be filled in"
            }
        }); 
        Ext.callback(callbackConfig.success, callbackConfig.scope, [isRequired]);
    }
});

both don't work. This one works, but doesn't do what is needed

Terrasoft.sdk.Model.addBusinessRule("Activity", {
	name: "DetailedResultByStatusRequirement",
	ruleType: Terrasoft.RuleTypes.Requirement,
	triggeredByColumns: ["Result"]
 
});

Where's the problem please?

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Hi Dmitry, It's better to set default value of false for isRequired to avoid potential undefined issues.

Could you please share the error details?

Pavan Manne,

I'll try to debug it tomorrow, but as I understand, code has no errors :) 

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Dear Creatio,
Dear Community,

I was exploring the Projects section in Creatio and noticed that while the data model exists, there doesn’t appear to be any corresponding pages configured, nor is it possible to add it to a workplace.

From what I understand, this functionality was available in the Classic UI, but there seems to be no Freedom UI version available at the moment. I also couldn’t find any official training materials or e-learnings related to this feature.

Could you please clarify whether the Projects section will be adapted for Freedom UI in version 8.3 and beyond, or if it is being gradually phased out?
Are there any available trainings I wasn't able to find?

Thank you very much for your time, and answer!

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