Hi, I was testing the case section and could not see attachements while logged in as a service agent, but when I tried as an admin I could see it.

 

Any idea about what I should change in order to make it available to my agents?

 

Best Regards

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Hi!

I need a custom button that will change value in a recaord and then save this record. I've tried it on a OpportunitySectionV2 with this code

 

define("OpportunitySectionV2", [], function() {
	return {
		entitySchemaName: "Opportunity",
		details: /**SCHEMA_DETAILS*/{}/**SCHEMA_DETAILS*/,
		diff: /**SCHEMA_DIFF*/[ 
            {
                "operation": "insert",
                "parentName": "ActionButtonsContainer",
                "propertyName": "items",
                "name": "MainContactSectionButton",
                "values": {
                    itemType: Terrasoft.ViewItemType.BUTTON,
                    caption: { bindTo: "Resources.Strings.OpenPrimaryContactButtonCaption" },
                    click: { bindTo: "onOpenPrimaryContactClick" },
                    "layout": {
                        "column": 1,
                        "row": 6,
                        "colSpan": 1
                    }
                }
            }]/**SCHEMA_DIFF*/,
		methods: {
			prepareResponseCollectionItem: function(item) {
				this.callParent(arguments);
         		if (item.get("MgtImportantFlg") === false){
					item.customStyle = Ext.apply({}, {
					  "background-color": "#cc081c",
					  "font-family": "cursive"
					}, item.customStyle);		  		
		  		}
			},
			onOpenPrimaryContactClick: function(){
				var activeRow = this.get("ActiveRow");
				var bFlag = this.get("GridData").get(activeRow).get("MgtImportantFlg");
					if(bFlag){
						this.get("GridData").get(activeRow).set("MgtImportantFlg",false);
						this.save();
					}
					else{
						this.get("GridData").get(activeRow).set("MgtImportantFlg",true);
						this.save();
					}
			}
		}
	};
});

it change the value in my field but didn`t save it, so after reload shows old value.

Could anyone help me how should i change code for my purposes?

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Hello!

I am experiencing an issue regarding the synchronization between Creatio and Google Calendar. My Creatio Version: 8.1.1.3635

 

I have set up the synchronization between the two platforms, but I am encountering the following problem:

  • Changes made to activities in Creatio are not reflected in Google Calendar. Neither the other way around.

 

I have already tried the following troubleshooting steps:

Despite these efforts, the issue persists.

I would be grateful if you could provide any guidance or solutions to resolve this synchronization problem. Please let me know if you require any further information from me :)



Thanks!

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Hello,

 

We see that you also registered a case directly for our Support team regarding this problem and therefore we will work on it in that case.

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Hello,

Is there a report that can be pulled which shows all active groups which would list who the broker is? I am unable to find anything when doing a search.

 

Thanks

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Hello,

From the current description, it's not entirely clear what you're trying to achieve.

Could you please provide more detailed information about your task and perhaps some screenshots? Specifically, what do you mean by "Active groups and broker"?

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Hi Community,

We want to change the case automatically when the value of the corresponding field for the records changes.

With current version it needs an additional confrimation from user.

Is there any coding example?

Sasori

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Hi Community,

Any update regarding this functionality?

Sasori

Hi Community,

Any update on this?

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Hello everyone!

 

I'm wondering is there any chance to add a filter component to entity page?

And configure filter to dynamic entity schema, which is selected via combobox

 

 

Thank you

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Hello,



If I understand your business task correct, you can set up the filter for the list component itself:

@Bogdan

 

Thank you for you reply

But unfortunately we need to dynamically set up filter.

 

Case:

1. User opens our card (like setting entity)

2. User configures a filter to search for records to apply some logic (like conditions to execute some server-side logic)

Joseph D,

 

Thank you for clarifying. We don't have such ready examples of implementing your business task. 



It could be achieved only through additional development.

Bogdan,

 

Thank you.

Is there any development tips? :)

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Question

 

Hello, previously in the CRM, there was a feature for voice input of text into multi-line text fields.

I can't seem to find this functionality in the Freedom UI. Has such functionality been retained, and if not, is there an alternative solution?

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Good afternoon!



This option is not currently available in Freedom UI. We have already created a request for the R&D team to add this functionality and hope to see it in the next update.



Best regards,

Anton

Hi Anton,

Thanks for the update. Hope to see it in version 8.1.3 too :) Hopefully we are arriving close to the end of catching up in Freedom UI functionalities that were availble in Classic ui.

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Hello community,

We have created a business process that opens the call edit card on an outbound call. If the phone number is associated with multiple organizations, the card opens faster than the manager selects the required organization on the CTI panel. When we select a Counterparty on the CTI, it changes the field in the call card, but these changes are not reflected in real-time in the card that was already opened by the business process. The Enable live data update checkbox for the call object is set. If other actions are performed through the BP, the changes are displayed in real time.

I would appreciate any help if someone has encountered a similar case.

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Dear Vitalii,

The thing is, the business process will only update data in real-time for the page it has already opened (data that was current at the time of opening).

In your case, you need to ensure that the card opens after selecting the necessary organization. To do this, you need to separate the conditional execution flows of the business process for phone numbers associated with one organization and for phone numbers associated with multiple organizations.

Then add an option for selecting the required organization for the corresponding flow.

Best regards,

Andrii

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Hi Expert ,

    I am trying to use Creatio api with basic authentication . I am following below links :

    https://documenter.getpostman.com/view/10204500/SztHX5Qb#46f97170-d66d-…;

    

    NotWorking in PostMan : As per documention it's not working  in postman. Stored BPMCSRF value from Response Header Cookie of Token Request and call get api with BPMCSRF / ForceUseSession  headers key with it's value .Removed cookies from get request. Send the the get request it's giving a html response without any error details.

    

    Working in PostMan : In PostMan Send Token request then send get request (https://steuler.creatio.com/0/odata/Product?$top=1) without set any Header keys it's working fine. In this scenario i can see token request response header cookie values are sending bydefault by Postman in the get request.

    NotWorking in Consol Application : As per 2nd scenario i am trying to send a Get api request with token generate Response header cookies values but it's showing html error without any error details

    NotWorking in Consol Application : As per documentation Stored BPMCSRF value from Response Header Cookie of Token Request and call get api with BPMCSRF / ForceUseSession  headers key with it's value .But showing html error without any error details.

    i have attached my screen shots for reference.From my side any configuraration need to be changed Creation envionment for that my scenario  Can you give me any proper documents which i can follow and will be worked ?

    below is my console application code :

                // Create HttpClient

                using (HttpClient httpClient = new HttpClient())

                {

                    // Create HttpRequestMessage

                    HttpRequestMessage request = new HttpRequestMessage(HttpMethod.Get, @"https://steuler.creatio.com/0/odata/Product?$top=1");

                    // Set request headers

                    request.Headers.Add("Accept", "application/json");

                    request.Headers.Add("ForceUseSession", "true");

                    request.Headers.Add("BPMCSRF", "YtuvyS.WPYmW5BChY5anK.");

                    // Send the request

                    HttpResponseMessage response =  httpClient.SendAsync(request).ConfigureAwait(false).GetAwaiter().GetResult();

                    // Check response status

                    if (response.IsSuccessStatusCode)

                    {

                        string responseData =  response.Content.ReadAsStringAsync().ConfigureAwait(false).GetAwaiter().GetResult();

                    }

                 }

 

Thanks and Regards

Surajit Kundu

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I don't see in your code the call to authenticate. I assume that you're previously calling /ServiceModel/AuthService.svc/Login somewhere to get the BPMCSRF value? See https://documenter.getpostman.com/view/10204500/SztHX5Qb#46f97170-d66d-…

Note, the BPMCSRF value doesn't last forever, so it does need to be a recently obtained value. 

This article shows the complete steps for executing requests via Postman which might help: https://academy.creatio.com/docs/8.x/dev/development-on-creatio-platfor…

Ryan

Ryan Farley,

Hi 

      Thanks for your reply . Below is my token generation code from where i have taken cookies value for my 2nd request .Before i have not attached that token generation part as these is working fine. In postman it's working fine using Cookies based authentication.In my Console application i am sending all the Cookies (BPMLOADER, .ASPXAUTH, BPMCSRF, and UserName) as a Header Key and value in further requests to Creatio services that use cookie-based authentication but it's showing Html Error ?

 static async Task<Dictionary<string, string>> TokenGenerateDictionary()

        {

            var headerCookies = new Dictionary<string, string>();                 

                using (var client = new HttpClient())

                {

                    client.DefaultRequestHeaders.Accept.Add(new MediaTypeWithQualityHeaderValue("application/json"));

                    using (var request = new HttpRequestMessage(HttpMethod.Post, @"https://steuler.creatio.com/ServiceModel/AuthService.svc/Login"))

                    {

                        request.Content = new StringContent($"{{\"UserName\":\"ram\",\"UserPassword\":\"abcd\"}}", Encoding.UTF8, "application/json");

                        var response = client.SendAsync(request).Result;

                        var responseString = await response.Content.ReadAsStringAsync();

                        JObject responseJson = JObject.Parse(responseString);

                        int code = (int)responseJson["Code"];

                        if (code == 0 && response.IsSuccessStatusCode)

                        {

                            foreach (string setCookieHeader in response.Headers.GetValues("set-cookie"))

                            {

                                 string[] cookies = setCookieHeader.Split(';');

                                if (cookies.Length > 0)

                                {

                                    string[] keyValue = cookies[0].Trim().Split('=');

                                    if (keyValue.Length == 2)

                                    {

                                        string key = keyValue[0];

                                        string value = keyValue[1];

                                        if (!headerCookies.Keys.Contains(key))

                                            headerCookies.Add(key, value);

                                    }

                                }

                            }

                         }

                    }

                }

            return headerCookies;

        }



Request Get Operation send cookies in Header Key :

         var tokenHeaderCookiesData = TokenGenerateDictionary().ConfigureAwait(false).GetAwaiter().GetResult(); 

         string requestUri = @"https://steuler.creatio.com/0/odata/Product?$top=1";

         using (HttpClient httpClient = new HttpClient())

                {

                    HttpRequestMessage request = new HttpRequestMessage(HttpMethod.Get, requestUri);

                    foreach (string key in tokenHeaderCookiesData.Keys)

                    {

                        //BPMLOADER, .ASPXAUTH, BPMCSRF, and UserName

                        if (key== "BPMLOADER" || key == ".ASPXAUTH" || key == "BPMCSRF" || key == "UserName")

                           request.Headers.Add(key, tokenHeaderCookiesData[key]);

                    }

                    HttpResponseMessage response =  httpClient.SendAsync(request).ConfigureAwait(false).GetAwaiter().GetResult();

                    string responseData =  response.Content.ReadAsStringAsync().ConfigureAwait(false).GetAwaiter().GetResult();

                }

   



Html Error Response with status OK:



<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html xmlns="http://www.w3.org/1999/xhtml" dir="ltr" culture="en-US">

<head><meta http-equiv="X-UA-Compatible" content="IE=Edge" /><meta name="fontiran.com:license" content="LAXSN" /><meta http-equiv="Content-Type" content="text/html; charset=utf-8" /><title>

    Creatio

</title>

    <style>

        .font-preload {

            position: absolute;

            opacity: 0;

        }

        .font-preload-open-sans {

            font-family: "Bpmonline Open Sans";

        }

        .font-preload-open-sans-light {

            font-family: "Bpmonline Open Sans Light";

        }

        .font-preload-open-sans-bold {

            font-family: "Bpmonline Open Sans Bold";

        }

    </style>

<script type="text/javascript" src="https://steuler.creatio.com//core/8dc3ccad339641a4ecd1ecb0b57f017d/Terr…"></script>

<script type="text/javascript" src="https://steuler.creatio.com/api/ClientScript/GenerateLoginScripts"></script>

<script type="text/javascript" src="https://steuler.creatio.com//core/057665f97324038f6c7c326b6734de6b/requ…" data-main="https://steuler.creatio.com//core/0fbfa51b1de27f89696f0f8d31da5f16/Terr…" async></script>

<script type="text/javascript"></script>

</head>

<body>

    <div class="font-preload">

        <span class="font-preload-open-sans">_</span>

        <span class="font-preload-open-sans-light">_</span>

        <span class="font-preload-open-sans-bold">_</span>

    </div>

    <form name="IndexForm" method="post" action="./NuiLogin.aspx?ReturnUrl=%2f0%2fodata%2fProduct%3f%24top%3d1&amp;%24top=1" id="IndexForm">

<input type="hidden" name="__VIEWSTATE" id="__VIEWSTATE" value="+mvmSAOrSFVSNU1VvvnnAv5lt45aMHGRIkN033uMqlv/X2Fn2421RrzZayJqLBBTzwEnVTCtLeOrFnkbGP1c32c1p4dJwgJeute2MMWvNkRY1wHA" />

<input type="hidden" name="__VIEWSTATEGENERATOR" id="__VIEWSTATEGENERATOR" value="0BFA92C5" />

    </form>

</body>

</html>

 

Thanks 

Surajit Kundu

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Dear colleagues,

 

I need to trigger a process to search for all pending approvals in a Freedom UI section, but I have not found a Visa object connected to Freedom pages. How can I approve all pending approvals connected to a specific object in a FreedomUI section via a process?

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Found, it is a single object for all entities: Approval, in the column "Reference schema name" must indicate the name of the object of the section where the Approval belongs and in the column "Entity identifier" the id of the object....

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