Question

I tried to send information through Postman. After verifying that the details are correct including the URL and keys. Postman's token is valid. The following error is received:

 I also tried to send DATA to on another object and get the same error. Is there a system malfunction?

Like 0

Like

1 comments

Hello,

 

Generating source code for all schemes and fully compiling the system usually helps to resolve this error. In this case, the OData entity will be rebuilt and you should not get this error. So your actions:
1. Generate the source code for all schemas
Gener

2.  Perform a full compilation of the site


Compilation

If this does not help you solve the issue, please create a separate ticket for the Creatio support team.
 

Thank you.

Show all comments

Like 0

Like

1 comments

Greetings,
 

Could you please tell me what you mean by "why my object is not saved"? 

Show all comments

Hello,

 

For limited internal licenses, the user is only supposed to have access to one section.  How do you set this access up?  

Like 1

Like

4 comments
Best reply

Hello,

You need to create a new user workplace with the type "Limited internal."  

Then, add the desired section to this workplace. 

After that, create a specific role where you will add users with this type of license.

Finally, add this role to the "User groups" detail.


You can get more information by watching this part of the instruction video.

 

Hi,

 

1. Define a new functional role.
  
2. Assign specific users to the functional role (Users tab).
  
3. Users can be assigned to the functional role, replacing existing administrator and employee roles.
  
4. Create one new workplace setup and add the section and user groups  

Hello,

You need to create a new user workplace with the type "Limited internal."  

Then, add the desired section to this workplace. 

After that, create a specific role where you will add users with this type of license.

Finally, add this role to the "User groups" detail.


You can get more information by watching this part of the instruction video.

 

Bala Koteswarareddy,

Thank you!  This worked perfectly.  I made a new Limited Internal workplace and gave access to a new functional role which I'm assigning the Limited internal users to.

Antonii Viazovskyi, Thank you!  This worked perfectly.  I made a new Limited Internal workplace and gave access to a new functional role which I'm assigning the Limited internal users to.

 

Show all comments

Hello,

I would like to know if anyone has an idea how it could be overridden method answerCall on CTI Panel, so that when somebody clicks on Answer call button, edit Page of that specific Call is opened to fill in Notes and other necessary data?

Thank you.

Like 0

Like

2 comments

Hello Jelenko,
To implement your logic you can do the following:
1) Create replacing view model for CtiPanel object.
2)  Implement CtiPanel  
define("CtiPanel", [],
    function() {
        return {
            attributes: {},
            methods: {
                answerCallCustom: function() {

                    // your logic here

                    // get call id from your cti provider to pass to business process
                    var args = {
                        sysProcessName: "customProcess",
                        parameters: {
                            callId: callId
                        }
                    };
                    ProcessModuleUtilities.executeProcess(args);
                }
            },
            diff: [
                {
                    "operation": "merge",
                    "name": "AnswerButton",
                    "parentName": "ButtonsPanel",
                    "propertyName": "items",
                    "values": {
                        "click": {"bindTo": "answerCallCustom"}
                    }
                },
            ]
        };
    }
);

3) Create business process with callId parameter that opens the page you need1
Hope this helps

Yevhenii Grytsiuk,

Thank you Yevhenii,

 

after your suggestion to use business process and start it from client side, I changed my implementation approach and managed to do it with following trigger, which starts business process when call is picked up:

 

CTI BP

Maybe someone finds it useful for future reference.

Thanks.

Show all comments

Hello community,

I'm trying to add on freedom edit page the Recordinactive field, but the designer doesn't list  the field.

In classic UI I can add the Recordinactive field

 

How can I solve this problem?

thank you

Like 0

Like

1 comments

Hello,
The reason lies in the type (UsageType) of the RecordInactive= "Advanced" column, which is why the system does not display it in the designer. Unfortunately, there is no way to change this column type.

However, there is a workaround that will allow you to use the feature, namely the "DisableBlockingSystemColumns" feature that needs to be created and enabled for users that you need to have the rights to use such system fields.
1. Go to the link: https://SITENAME.creatio.com/0/Features
2. Add a new parameter:
image.png
3. Create a new parameter called "DisableBlockingSystemColumns", then add the role that well have the access to it, enable the checkbox and save the changes:
image.png
4. Relogin to the site.

However, this will allow users who have this option enabled to see other restricted and system columns in the system. We recommend using this approach in the "extreme" case, if the work of this functionality is critically important.

In addition, we have already created a task for our development team to fix this issue. Unfortunately, we have no exact ETA at the moment, since the task is at the initial stage, but it may be included into one of the next releases.

Show all comments

Hi! 

I know that the emails sent via Creatio are in the Activity table, but how about the the emails sent by a business process? Can I find those emails somewhere?

 

Thank you,

Rares Ivan

Like 0

Like

1 comments

Hello,

To be able to see these emails, you need to enable logging in the advanced settings in the Email Sending process element. 
After that, you can find the emails in the Activity table or set up a dashboard to view them.

Show all comments

Hello!

 

Is there any possibility to change file size upload quota in the Application Hub in .net core version of creatio? In the .net framework there are a bindings.config configuration files, that allows to change binding quota, which works in IIS. 

 

But of course there is no such thing in kestrel, adding/changing any params in appsettings.json does not seem to help. Is there any option to install pretty big application (>100Mb) in .net core Creatio?

 

Like 0

Like

0 comments
Show all comments

Is it possible to display columns in a datagrid without making them clickable links?

Like 0

Like

4 comments

Instead of adding the lookup column to the grid layout, expand that to get the display value to add to the grid instead. For example, instead of adding "Account", click the plus button then select Account, the choose the Name column to add to the grid, then it won't be clickable.

Ryan

Ryan Farley, thank you for your answer.

 

In the grid, the button + must be active to allow users to add necessary columns. Therefore, I need to display the main account on the grid without a link.

Hi!

 

You can make this detail editable. In this mode, all columns in the detail won't be clickable.

More details about editable details here:

https://academy.creatio.com/docs/8.x/no-code-customization/8.0/customization-tools/ui-and-business-logic-customization/page-layout/create-new-detail

 

Best regards,

Kate

Kate Karpik,

Hi Kate Karpik,

I need to do this in Freedom UI. Are there any features in Freedom UI for datatables similar to the showValueAsLink feature available for fields on a page?

Show all comments

Can the DCM be made read-only based on the status of another object?

 

For Example, I have an Account object linked to a form page with a DCM for account status (Active, Terminated, and Never Active) and a Contract object with statuses of "active" and "inactive" connected to the Account object, can changes to the DCM status in the Account be prevented when the Contract status is not "active"?

Like 0

Like

2 comments

Hello,

 

While DCM lacks a direct feature to check another object's values and restrict access based on that data, a simple no-code workaround can be implemented. Add a subprocess as the initial step in the DCM stages. This subprocess will check the related contract status, and if it's not 'Active,' it will notify the user and revert the stage to the previous one.

Alternatively, you can create a button that allows the user to select the desired stage. The system will then verify if the record can be transferred to the selected stage.

Kalymbet Anastasia,

Thank you for your input. Appreciated. 

Show all comments

Hello everyone,

 

I need to write a formula that subtracts Current date and time from Registartion date/time and the result is more that 4 hours (Current date/time - Registration date/time > 4 hours)

 

it's pretty urgent so i'll really appreciate if anyone knows the solution and provided it.

 

thanks in advance.

Like 1

Like

2 comments

([#System variable.Current Time and Date#] - [#RegistrationDateHere#]).TotalHours > 4

 

Ryan

Much appreciated Ryan, Thanks!

Show all comments