Hi,

I saw this in marketplace but could not make the business process add on work (https://marketplace.creatio.com/app/excel-reports-builder-creatio)

Is there anyone here who knows how the process element (generate excel) works?

Guidance is highly appreciated.

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In order to use an Excel report in a process, it needs to:

  1. Must be a [custom report] - not a section report or page report
  2. Have the [Available...MoreLess
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I need to create a crm for which I need to add lists and everything. Please help in how to create a custom page and add data to that 

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Hello 

Thank you for your request regarding the creation of a CRM with custom pages and data lists.

To help you with this, we recommend...MoreLess

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Hello Community,

What is the standard way to achieve the following?

We have a list of mailboxes, each associated with different case categories. 

We would like to automatically send a standard reply—such as "Your request is under review"—when the first email (i.e., case registration) arrives in the mailbox.

Any guidance or best practices would be appreciated.

Sasor

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Hello,

To achieve automatic replies on the first incoming email to your mailboxes, we can suggest to create a business process based on the...MoreLess

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Hello Community,

Is it possible to associate a specific mailbox with a section, such as Orders or Leads?

We’re looking to replicate the same logic used in Case Registration,where an incoming email to a designated mailbox automatically triggers the creation of a new case.

In our case, we’d like to apply...MoreLess

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You can use the object EmailMessageData (Title "Email message") to know which mailbox (or mailboxes) an email (Activity) is from. Emails ar...MoreLess

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Hi everyone,

I’ve been facing some challenges when working with business rules in Freedom UI and wanted to share a specific case to see if anyone has found a solution.

In the Products In Orders page, I need to block certain fields (e.g., Field A, B, C) based on the status of the related Order. For example...MoreLess

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Hello,

Unfortunately, it is not currently possible to use data from related objects to set up business rules. However, the responsible R&am...MoreLess

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Hi Community,

I have created a new Custom Section, and is not appearing in the Dropdown where sections are listed.

Is there any additional config I need to add in order to have the possibility to link the email with the custom section?

Sasor

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Hello,

Thank you for your question.

If you've created a custom section and want it to appear in the "Connected to" dropdown (e.g., when linking...MoreLess

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Hi,

I’m trying to upload a document to a custom table named RequestSysFile. Along with the document, I need to store an additional field called “Type of Document”, which comes from a field on the screen/form.

However, I’m not able to pass this additional data to the RequestSysFile table during the upload process. Could anyone guide me on how to include this extra field while uploading the file?

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I assume you're using crt.UploadFileRequest for the upload? I believe that request might return the uploaded file's Id, you could follow it...MoreLess

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hello everyone! im having issues adding business rules, im trying to add a "filter" option in the "then"action but it is missing, any idea of why?

i am using freddom ui pages 8.2 version

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There are two types of business rules, page-level business rules and object-level business rules. Filters are object-level business rules. In...MoreLess

There are two types of business rules, page-level business rules and object-level business rules. Filters are object-level business rules. In...MoreLess

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Dear,

When adding a new element to a detail, I would like to know if it is possible to filter these elements.

For example, in the account competitors detail below, I would like to only display accounts whose type is competitor.

Competitor


So in the page that appears how to filter the accounts by type ?

Select competitor

Is it possible to do this type of filter or do you have to go through an intermediate page ?

Thank you !
Nicolas

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Hello!

Yes, it is possible to filter the records available in the lookup when adding a new item to a detail in Freedom UI.

To do this, you can...MoreLess

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Hi.  

We use Creatio to automatically send out emails to users based on certain triggers.  There is typically 50-100 a day -- We then get many "out of office" responses back, which are unnecessary. 

Is there a way to add to the email headers that Creatio generates?  If we could add "X-Auto-Response-Suppress: All" to the header, we would eliminate most if not all "out of office" responses.

Thanks
Rob

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Hello Rob,

You can customize your email sending process using the instructions and examples from the article https://academy.creatio.com/docs/8...MoreLess

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