MSwordReport | Community Creatio

Article

16:14 Mar 12, 2024

When working with the Creatio plug-in for MS Word, you may encounter the error "Unexpected character encountered while parsing value: <. Path", line 0, position 0." when selecting a template for further customization.

This issue arises due to login problems to your Creatio environment.

Possibly, the problem lies in the fact that the password for the user you are connecting with has expired. To confirm, simply log in as this user in the Creatio application using direct credentials.

If the password has indeed expired, you will see the following message:

and after simply changing the password, the functionality of the Creatio plug-in for MS Word will be available to you again.

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Question

MSwordReport

7.17

MS Word plugin doesn't work when clicking Connect button

Oleksii Protsiuk

13:24 Mar 23, 2023

So i was using MS Word plugin some time and it worked perfectly.

One day i tried clicking Connect inside Word and i had this error message :

'.', hexadecimal value 0x00, is an invalid character. Line 1,position 1.

Tried updating Net, uninstalling and installing older/newer version of MS word plugin. Nothing helped.

Any ideas?

Thanks!

1 comments

Kate Karpik

15:54 Mar 23, 2023

Hello!

I'd suggest to approach the support team via support@creatio.com to have a closer look at the error.

It is hard to determine the root cause without having the access to the Word plugin itself.

Thank you,

Kate

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Question

MSwordReport

Sales_Creatio

8.0

Data in report table header

Vladimir Sokolov

00:36 Mar 15, 2023

Hello,

I try to create Word report and add information about currency to the table header

And in some reports everything is Ok, but in some (with more columns or any other conditions) only one row with table details is displayed after some master data is added to the column header.

I cannot find any reason and have no ideas why in some reports it works and in some - doesn't

Thanks for your hints!

Vladimir

4 comments

Gleb

17:03 Mar 16, 2023

Hi,

it seems that you are trying to add the macro straight from the table column. In this case, such scenario should be changed.

Please, make sure you added the column to the "Set up report data" section in your Report template in Creatio before you add this column to the report template in Word, then in Word you will have to find this columns in the list and drag it to the field where you need it.

For example, if now the macro looks something like "Object1.Column1.Currency", then you need to go to your Report in Creatio and add the column in such way:

- Set up report data -> "+"

- Object1 -> "+"

- In the second field you need to find your Column1

- In the last window you should have a list from the Column1 and there you should be able to find your Currency column.

In this case, it should work fine.

Regards,

Gleb.

Vladimir Sokolov

18:54 Mar 16, 2023

Thank you for your replay.

Yes, we have created VIEW and added this object as report table.

And if report is based on Order, a lot of Order's calculated fields are taken from VIEW.

When we add 'Currency' field to the 'report data', it realy works - thank you.

But we also have some fields, that are calculated in VIEW, so they cannot be added to the 'report data', only to 'report table'. As I understand, they cannot be used in other table header?

And only option is to add new field to Order object, calculate and store this value in the object?

Kind regards,

Vladimir

Gleb

18:59 Mar 16, 2023

Vladimir Sokolov,

if the field is calculated in View, it cannot be added to the header, I'm afraid.

However, you can try to add another field to your object and simply populate it with the value from the second field. In this case, it should work fine.

Regards,

Gleb.

Vladimir Sokolov

20:54 Mar 16, 2023

Gleb,

Thank you!

Would be nice to have Word reports based not only on Section, but on any other objects, also objects on View

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Question

MSwordReport

ms word plugin

Financial_Services_Creatio_lending_edition

7.18

Escape special character « » in word reports.

User1997

17:25 Oct 04, 2022

In the word report that I have created I want to use the characters « someWords here... ». By default creatio uses these characters to indicate a field name but in my case I have to use these characters on my document as normal characters.

I am using a formula in MS word that makes a sentence appear in my word report only if a specific field is not equal to 0.

Here is the place I have written the formula that contains special characters (which are not indicating any field name)

The formula I used:

Contract Clauses No[#AddTextIfNotEqual|0;words... « someWords here between these chars... » words again... :#]

The result I get when report is printed:

words… \« someWords here between the special chars \» words again

As you can see Creatio reads these chars (« ») as special chars and adds slashes (\) before them. All I want to do is make these chars appear without the slashes before them.

Thanks in advance :)

1 comments

Sergii Zhmurko

16:11 Oct 07, 2022

Hello,

As for now, unfortunately, there is no possibility to use word formulas in compose with printables and our R&D team has a problem regarding this functionality and we hope that it will be updated in one of future versions of the application.

As for now you can try using this marketplace application that can fit your needs https://marketplace.bpmonline.com/app/excel-reports-builder-bpmonline.

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Question

MSwordReport

ms word plugin

Financial_Services_Creatio_lending_edition

7.18

Word Printable - Add report table inside report table

User1997

11:45 Aug 24, 2022

I am creating a report in creatio using MSWord plugin.

The report contains a main table that is connected to a detail (ParentTable).

Inside the row of ParentTable i have placed another table with specific filters (ChildTable1).

Example:

------------------------------

Row 1 - Text 1

- Child Table 1 content

------------------------------

Row 2 - Text 2

- Child Table 2 content

------------------------------

Row 3 - Text 3

- Child Table 3 content

I have checked "Hide the table if it contains no data" for the child table.

When i try to download the report the whole table is hided because one of the ChildTables inside one row had no data.

Does Creatio Word Plugin offer this fetaure (To add report tables inside report tables)?

1 comments

Sergii Zhmurko

13:20 Aug 25, 2022

Hello,

I have discussed your case with the responsible R&D team. Unfortunately, as of now, there is no possibility to implement your business task and we do have the correspondent problem registered on our side. The R&D team is currently working on implementing this new functionality in one of the future releases of the application.

Thank you for helping us to make our application better.

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Question

pdf

MSwordReport

7.18

Convert Word to PDF document

Petrika Mele

12:50 Apr 04, 2022

Hello Creatio Community !

I want to convert a Word Document to PDF. How is this done in Creatio?

The "Save Printables" add-on from Marketplace doesnt seem to to fullfill this functionality. Is there any other Way ?

2 comments

Bogdan

20:17 Apr 04, 2022

Hi Petrica,

Unfortunately, there is no such functionality for now.

We have already registered the idea for our R&D team to implement this functionality in further releases. I will assign your case to this project in order to increase its priority.

Best regards,

Bogdan

Petrika Mele

11:01 Apr 06, 2022

Bogdan,

Thank you Bogdan !

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Question

How to add photo on MS Word Report?

Fransetya Alfi Syahrin

06:21 Oct 14, 2021

Hi Everyone,

i need some help about adding photo on MS Word Report, i have add the Photo from the object but the photo is'nt showed in Word Report, it just only print the file name. Do you have any idea guys?