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academy
#CreatioAcademy

Hello everyone, 

I would like to suggest adding a "Feedback" button directly on Academy pages. 

As a simple example of the kind of issue this would help surface: The Academy article "Add a campaign" (Creatio 8.3+) contains hyperlinks redirecting to Academy Articles intended for Creatio Version 7.18, as well as completely different articles being referenced for "Campaign Diagram" within the body (-> Campaign element reference, 7.18) and the bottom section (-> Set up campaign diagram, 8.3) of the Article.

Currently, the only way known to me to report issues or suggestions is to leave the Academy page and send a separate email to Creatio Support manually - a step that likely discourages many users from contributing.

An in-page feedback option would lower that barrier significantly and make it much easier for users to flag such issues, ultimately benefiting both the community and the Academy team.

Best,
David

5 comments

Yes that would be great. I believe it used to exist, it would indeed be a great helpful feature to reinstate.

Hello 

 

This button is present in Academy, for example taking your link : 

https://academy.creatio.com/docs/8.x/creatio-apps/products/marketing-to…

 

Thank you for reaching out! 

Oleksandra,

Interesting, does not show up for me on Firefox or Brave but indeed shows up in Chrome/Edge. 

Oleksandra,

Hi Oleksandra, thanks for pointing out, I must have missed it previously - will use it in the future

Best, 
David

That button does not seem to show when using Safari on a Mac.

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Hi,

It would be extremely valuable to allow manual axis limits on charts (Y-axis and/or X-axis), instead of only dynamic scaling.

For example, if a company has a monthly revenue target of 100K, users should be able to:

  • Set a fixed Y-axis range (e.g., 0 → 200K),
  • Define visual milestones (e.g., 50K, 100K, 150K),
  • Add a target line representing the goal.

This becomes critical when comparing performance across periods or segments.

Today, charts automatically rescale based on the data. While convenient, this makes visual comparison unreliable.
For instance:

  • Year A: 20K per month
  • Year B: 400K per month

Both graphs appear visually similar because each uses dynamic scaling, which defeats the purpose of comparison.

Fixed scaling ensures that:

  • Year-over-year comparisons are meaningful
  • Multiple product lines or segments can be evaluated consistently
  • Performance gaps are immediately visible
  • Targets and progress are easier to communicate to stakeholders

Additionally, the ability to add a static target/goal line would significantly improve usability for sales and management dashboards. This is already a standard feature in many tools (e.g., Pipedrive and others for years).

In short, fixed axis controls + target lines would materially improve analytical accuracy and decision-making.

Thank you for considering this enhancement.

2 comments

Hello, 

 

Thank you for your detailed suggestion and for clearly outlining the business value of fixed axis scaling and target lines in charts. We truly appreciate the time you took to explain the use cases and comparison scenarios.

At the moment, Creatio does not support manual axis limits (X or Y) or static target/goal lines in charts. Currently, chart scaling is dynamic and automatically adjusts based on the displayed data.

That said, we agree that fixed scaling and target indicators could significantly improve analytical consistency and cross-period comparisons. We have registered this request under problem ID PR-40522, and our R&D team will review it for consideration in a future product release.

Thank you again for your valuable feedback — it helps us continuously improve the product.

Oleksandra,

Great to hear it has received an official consideration. 

Thank you !

Damien

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Discussion
FreedomUI
Charts
widget
page designer

Creatio has the ability in charts to set "top N" limits for dashboard widgets like bar and column charts through the code, by modifying the rowCount property (path config > series > data > providing > rowCount) but this property isn't surfaced via the Page Designer UI. This is often a very useful feature, and so it would be good to make it possible to set it via the Page Designer UI to reduce the need to make page code changes.

 

At the moment, it seems like the Page Designer can quite easily accidentally override the rowCount value by changing small config settings in the graph as well, which is bad for causing regressions. If this were surfaced in the Page Designer, this would presumably resolve this issue too.

2 comments

Hello,

We have registered the idea to add this functionality into the Page Designer UI. You can monitor updates in the release notes.

Yes please ! 

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Hello

I encountered an issue while uploading corporate branding assets via the Logo Customization feature in SVG format. The system returns the following error message: "Malicious file contents detected, upload canceled."

The SVG file itself is extremely simple. It was created (more precisely, downloaded and recolored) using Inkscape and even subsequently processed through an additional sanitization tool to remove any software-specific stuff. The file successfully passes W3C validation with a "Passed" status and no warnings. The image is rendered correctly by all software tested, including web browsers and various online services.

Unfortunately, I was unable to communicate this issue through the support channel because they think I need consultation or smth (which I absolutely do not). From my perspective, this appears to be a file checker's false positive, which for some reason seems to detect executable content where none exists (or something like that), so I just want to report the issue to devs.

My issue was already solved by using other file format.

The image is in the attached archive (svg uploads isn't supported)
 

File attachments
2 comments

I sanitized the image even further, removing even the XML namespaces except W3's, which stated in the standard, although calling an XML namespaces “malicious” would be some kind of nonsense innit? At this point, it’s a completely clean SVG, exactly as originally specified by the W3C 

Unfortunately, it is not possible to attach files in the comments, so i'll paste it to pastebin (100% not malicious, it is just an old and popular web service for such things)
https://pastebin.com/vM7NiAS1

Hello,

Thank you for providing the SVG file.

We have uploaded the file to our environment, and the upload was completed successfully:


The error message "Malicious file contents detected, upload canceled" is generated by Creatio secure file upload mechanism.

To resolve this behavior, please verify the related system settings. In System Designer -> System settings, check that the "File extensions AllowList" system setting (code FileExtensionsAllowList) contains the svg extension. Additionally, review the "File Security Mode" system setting (code FileSecurityMode). When the AllowList mode is enabled, only file extensions explicitly included in the AllowList are permitted for upload.

After applying any necessary changes, please try uploading the provided SVG file again.
 

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Discussion
search

Hello. The current implementation of the search field utilizes a "Pattern*" matching strategy (prefix matching), requiring the search term to match the beginning of the string exactly. Searching for a term within the middle of the text (*pattern*) is not supported. 

We suggest implementing an elastic search mechanism for these fields, analogous to the one used for the global search. The introduction of globbing or regular expressions would be highly appreciated.

search field element not elastic

Sincerely, Alex, Qube-Soft

1 comments

Hello,

At the moment, out of the box, the search component is configured to search by all words from the input string.

Search result

If, in your case, searching by a word from the middle of the string does not return the expected results, please let us know the site version where the issue can be reproduced and contact support@creatio.com — we will be happy to assist you!

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