In Creatio, what is the actual difference between the ‘General’, ‘Portal’, ‘Self-service’, and ‘Limited internal’ workplace types when creating a new workplace? All of them look identical in the UI, and I can’t see any functional distinctions.
Additionally, what is the purpose of the ‘Limited internal’ license, and is it directly related to the ‘Limited internal’ item shown in the interface on my screenshot?

Hi all, i have an issue. Please advise.

I want to add or remove options in the “If result” section when performing a task. I already added a new activity result value in the system settings, but the options still show the default list. How can I configure the list of results for the “Perform Task” action?

And why is the list of Result options in the Perform Task element different from the Next Step options, and how can I properly configure the Result list in Creatio?



Thanks.

I'm very new to both Clio and Clio Explorer, so far I'm just trying to pull a package to my local project inside Visual Studio code, change a few things and then upload it back to Creatio. When I hit the "Update Creatio from workspace" button it starts uploading but after some time gives me the "Unable to install zip package while SVN package with the same UId exists." error. When i open my modified files from the Configuration page I can see my changes, so It seems like the changes do get uploaded successfully after the error. The package whose files I'm modifying is a test package that had been created with SVN as its version control system, but no commits have been made so far. What am I doing wrong here that leads to that error?

Team, I am exploring WA integration in chats. I have set up trial account for Twillio, launched Twilio Sandbox for WhatsApp, which works on my device. Now, I replaced a link for incoming messages in Twilio Conse and want to create a channel in my Creatio trial instance. However what I get is this:

An error occurred while working with the account service. For further information, please contact the system administrator

How to troubleshoot this?

Hi Mentors,

I’m referring to this documentation:
Manage Prices – Creatio
(https://academy.creatio.com/docs/8.x/creatio-apps/8.0/sales-tools/products-and-prices/manage-prices)

I have created multiple price lists for a product (VIP Partner, Platinum Partner, Silver Partner, Bronze Partner, Base, etc.) and assigned the corresponding prices for each.

I also enabled the Price List field on the Account object.
My goal is: when an Account has a specific price list assigned, every Order created for that Account should automatically use the prices from that price list.

However, when I create an Order for an Account with Partner Platinum as the assigned price list, the Order still pulls the Base product price, not the price from the Partner Platinum list.

The total amount is always calculated using the base price.

I also noticed that in the Order → Products tab, I can manually select a price list for each product, but regardless of what I choose (Account-level or Order-level), the system still uses the base price.
How can I fix this issue?
Any guidance would be appreciated. Thanks in advance! 🙏🤞