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Greetings Creatio community,

I created a module within the email design platform of Creatio. When previewing the email in desktop and mobile mode, I noticed the images for the Google play and Apple App Store in mobile view are way off. 

Is there a reason why this is happening? Thanks in advance for any help you can provide.

Best,

Lucas

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I'm trying to debug an email lister for a client.
But in the Email Listener Service Diagnostics, within the Checking mailbox health section.

When I select a mailbox, send a test email and run diagnostics it returns an error "One or more errors occured".


How do I check what these errors are?

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Hello,

What checks can be performed in such a case:

  1. Verify the mailbox parameters in MailboxSyncSettings table to ensure that the tokens are correct.
    Select * from "MailboxSyncSettings"

  2. 1Try reauthorizing the mailbox. If basic authorization is used, provide the mailbox credentials again.
    2.2 If OAuth authorization is used, execute the script:

    update "MailboxSyncSettings" set "ErrorCodeId" = '5f906e1c-9521-45df-8e43-82b5109e0e4d' where "Id" = '*mailbox_id*'
    This will trigger an error message in CTI Panel . Then click "Connect mailbox again" in the error message that appears in the communication panel.
     

  3. Check the application logs and microservice logs for errors after reconnecting the mailbox.

  4. Ensure that the Email Listener settings are correct and that you are using the new version 1.0.17, which is available in the article.

  5. It is also important to verify that the settings on the provider side are correct.

If you encounter any other errors, please contact the support service. support@creatio.com

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Hi Community,

I tried to delete a record in the list page with menu option based on below Code. But I got the  Error shown in the image

{
                            "type": 'crt.MenuItem',
                            "caption": 'DataGrid.RowToolbar.Delete',
                            "icon": 'delete-row-action',
                            "clicked": {
                                "request": 'crt.DeleteRecordRequest',
                                "params": {
                                    "itemsAttributeName": "Items",
                                    "recordId": "$Items.PDS_Id",
                                },
                                "useRelativeContext": true
                            }
                        },

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Hello 

Can someone help me to know, how I add a detail in a page that I am editing in the application Hub? 
I been searching how to do it but I can't find it. 

Thanks you. 
 

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Hi. 

I download the Excel report app from the Marketplace but when I try to create a Section Report for the sections that I created or for the sections of  Contacts and Accounts it doesn't show the button that allows me to generate the report for the section. If I try with other sections like Activities I don't have this problem. 

Can someone help me please? 

Thanks you. 

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