I have a simple business rules that if a currency field gets filled, the amount would be totalled. It's working on the webpage as I intended but on Mobile it simply does not work. I already tried publishing and compile the related data model but simply does not working on the mobile.
Creatio Support has confirmed an incident affecting Global Search, the Webhook Service and the Identity Service, and their teams are working on it. I’m not asking about the outage itself. I’d like to compare notes with other developers and partners on why it happened and whether there’s a security angle.
What we’re seeing on our cloud sites (DEV, UAT and PROD)
Webhook Service: “Failed to get API key. Service connection error.” Landing-page form POSTs to the webhook endpoint return HTTP 400.
Identity Service: OAuth discovery fails: Error while getting discovery for 'https://accounts.creatio.com' ... /.well-known/openid-configuration: Service Unavailable so ML scoring and other OAuth-based processes fail.
File storage (not in the confirmed list): we can’t generate or open printables and attachments: The AWS Access Key Id you provided does not exist in our records. → (403) Forbidden
What I’d like to discuss
Root cause: Has anyone heard what took down several independent services at once? An infrastructure change, a credential/secret rotation, something external?
File storage: Are your sites also getting the S3 “invalid access key” error? An invalid key points to the storage credentials being rotated or revoked rather than a plain outage. Has anyone been told why?
Security angle: This month there have been reports of AI-agent attack campaigns (autonomous agents breaching around many company websites, and leaked secrets found on exposed attack panels). Does anyone think today’s incident is connected, or has anyone seen something that rules it out? I’m not claiming a link. The timing and the invalid-key error made me wonder.
Runtime patching: Does anyone know whether the Creatio cloud runtime picked up the October 2026 .NET security releases? What’s the patch status on your on-prem sites?
13 Oct 2026 Patch Tuesday: ASP.NET Core updates KB5130034 / 5130035 / 5130036, reportedly including CVE-2026-70175 (ASP.NET Core Identity password reset).
.NET Framework 4.8 / 4.8.1 sites: the latest cumulative update I could confirm is 8 Sep 2026 (RCE CVE-2026-69522, EoP CVE-2026-62886). Has anyone seen an October rollup?
RCA: Has anyone been promised a post-incident report or an official status page for this?
I'd love to know more about the causes of the outage today, but sadly, I don't think that is information we'll ever get. I'd settle for even just a "status" page where information and updates about outages or system issues are shared by Creatio. It would be great to have an official place where updates like this are shared - with subscribeable email alerts.
some Microsoft Azure problems was detected beginning at ~2026-10-26T15:00:00UTC and lasted about 12-18 hours.
for runtime version you can create business-process with a script task
string version = String.Format("The current Framework: {0}\n", System.Runtime.InteropServices.RuntimeInformation.FrameworkDescription); version += String.Format("The current OS architecture: {0}\n", System.Runtime.InteropServices.RuntimeInformation.OSArchitecture); version += String.Format("The current OS description: {0}\n", System.Runtime.InteropServices.RuntimeInformation.OSDescription); version += String.Format("The current process architecture: {0}\n", System.Runtime.InteropServices.RuntimeInformation.ProcessArchitecture); Set("Version", version); return true;
Show "Version" parameter somewhere to the page. cloud systems show .NET Framework 4.8.4795.0 Win2022x64
Does anybody know if there exists some kind of library of precreated email templates for Creatio, similar to those that many external mail servises have? The best option is if it is possible to import these library as predefined elements of Email Designer. OOB we have such elements in Creatio style, but maybe there exists library with more?
The link editor in the RichText field editor does not allow you to specify a link with the "#" sign. Accordingly, it is impossible to provide a link to the system page. :)
Exists on version 10.0.0.858. Fix the validator, please
