We would like to clarify: are you planning to integrate Cisco UCCX and Cisco Finesse with Creatio?
If your goal is to connect Cisco UCCX with Creatio, please let us know more details about your use case so we can assist you accordingly.
If the request is related to integrating Cisco UCCX and Finesse specifically with Salesforce, we kindly recommend reaching out to Salesforce or Cisco technical support, as this lies outside the scope of the Creatio platform.
Have Contact say linked to Insurance Policy ID -- Policy details are separate table (could be multiple but say only one is active) so would like to show a ID card type where we show the Account details or below it
Policy Number Policy Start Date
Policy End Date Policy Type Policy Master Code (Policy table ID through lookup>
Upto above are stored in the Contact Table
Policy Highlights Policy Terms
So basically we dont store Policy Highlight and terms in contact table as it is waste of information (normalized)
If you want to show the data of the object related to your Contact object you can do it by adding a List component and specifying the necessary object in the 'Object' field in the settings. You can find more details here.
All information about configuring in Freedom UI is available here.
I have a use case where I will need to migrate millions of records over to the creatiodb. Doing this via OData does not seem feasible as it would take an extremely long time.
Has anyone encountered this before and what solutions have worked?