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8.0

Getting Errors from Base Packages After Installing the Latest Package v8.3.4

Yasaswini Indurthi

14:00 Aug 10, 2026

Hi Community,

I need some help with an issue I’m facing in my local Creatio instance.

After installing the latest package version 8.3.4, I started getting errors from the base packages. The issue occurs immediately after I log in to the application.

I have attached a screenshot of the error for reference.

Has anyone experienced a similar issue after installing or updating a package? Could you please suggest what might be causing this and how I can troubleshoot or resolve it?

Any guidance would be greatly appreciated.

Thank you in advance!

Regards,
I Yasaswini

File attachments

Screenshot 2026-08-10 141247.png

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Gantt_View_Update

Gantt_View

New_in_Syntech

syntech_gantt

Syntech Gantt View: New Features

Ivanna

18:14 Aug 07, 2026

Syntech Gantt View: New Features

Syntech Gantt View is an interactive Gantt chart component for Creatio Freedom UI. It lets users visualize task timelines, manage resources and dependencies, edit dates inline, and track project progress in a clear, hierarchical view.

Version adds the following:
1. Translations - the interface is now available in RU, UA, PL, FR, DE, and ES, extending support for international teams.
2. Today scroll button - jump directly to the current date on the timeline without manually scrolling.
3. Milestones sorting parameters - new options to sort milestones on the chart.
4. Additional filters - expanded filtering for both basic and child level records, giving more precise control over what's displayed.

Minor fixes - general stability improvements.

Compatible with Creatio 8.3.0+
https://marketplace.creatio.com/app/syntech-gantt-view-creatio

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Kanban

Syntech_Kanban

New_in_Syntech

Syntech Kanban View : New Features

Ivanna

18:08 Aug 07, 2026

Syntech Kanban View : New Features

Card position - add cards before or between existing records, not just at the end of the column. Useful when you need precise card order without manual reordering afterward.

Subtasks list view - subtasks now show directly on the card. Check status without opening each record.

Card layout designer - configure how a card looks without developer involvement. No-code customization.

Actual DCM versions only - the board now displays only current DCM versions, reducing clutter.

Compatible with Creatio 8.3.0+.

https://marketplace.creatio.com/app/syntech-kanban-view-creatio

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8.0

How to set To field in case

21:37 Aug 06, 2026

Hi team can you please help how can we set the TO field in case email compose it should automatically fetch the contact person.

1 comments

Ryan Farley

23:37 Aug 06, 2026

You can see how to set the To in the message composer component here: https://customerfx.com/article/defaulting-the-to-address-in-the-creatio-freedom-ui-email-message-composer/

Ryan

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8.0

Sorting cases to folder by Account tags

Tony Tellez

20:07 Aug 06, 2026

I am trying to sort cases created by specific companies that are tagged with a public tag, to a specific folder that I have created. The only sortable filter I see is "tag in record (by column Record id)".

I would love some insight into if there is a better way to do this, an easier way to do this, or if I am on the right track and maybe just don't have the permissions to do what I am trying to do.

Any assistance is appreciated.

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