Good afternoon. Please advise on the issue of adding external libraries to the package using clio:

In the .csproj file of the package I added the library:

$(ConfLibPath)/EUSignCP.dll

false

I have already changed the HintPath to $(RelativePkgFolderPath)/Assemblies/EUSignCP/EUSignCP.dll,
still, when adding EUSignCP.dll, the system throws an error "File "EUSignCP.dll" is not a valid .Net assembly".
Please advise, what am I doing wrong?

Hi Team,

 I am working with the chat integration in Creatio, and I noticed that every incoming chat message automatically creates a new Contact in the system.

 For my use case, I do not want Creatio to generate a Contact record every time a new chat message arrives. Instead, I want to either prevent automatic Contact creation or apply my own custom logic to decide when a Contact should be created.

 Could you please guide me on:

 1. How to disable automatic Contact creation for chat channels?

 2. Whether there is a system setting, business rule, or configuration that controls this behavior?

 3. If customization is required, what would be the recommended approach?

 Any help or documentation reference would be greatly appreciated.

 Thank you!

Hi community,
I am a member of Creatio sales in Japan, and I consider how Creatio AI fit to Japanese market.
So if you understand what Creatio AI can do, please support this.
I’m wondering whether it’s appropriate to promote these points about Creatio AI as the below.

1)AI Utilization in Customer Service
○EX：Customer service, utilized as a customer contact point via chat. Accelerate customer support and enhance quality through automated FAQ responses and manual creation.

2)Eliminating dependency on individuals

○EX：When a new employee asks a question on Creatio, Creatio AI will provide manuals and knowledge.

3）Provides trend-based recommendations through error, incident, and failure analysis

○EX：Based on accumulated system error data—such as XX digrees temperature increases and system shutdowns—we perform failure analysis, predict error trends, and implement countermeasures.

I hope you can share good ideas with me.

Thank you for your cooperation!

Incoming chat currently auto-creates a “New contact” record.
How can I stop this and let chats stay only in the chat queue unless manually created?

Hi Team,

I have to run a business process from C# script. I used below code, unfortunately not wokring

UserConnection userConnection = Get<UserConnection>("UserConnection");
IProcessEngine processEngine = userConnection.ProcessEngine;
IProcessExecutor processExecutor = processEngine.ProcessExecutor;
processExecutor.Execute("UsrProcess2Custom1");
return true;

URL:  Service that runs business processes | Creatio Academy

Help me with invoking Business Process from Server-Side (C#)