Hi everyone,

I was exploring the latest 8.3 release on a trial instance (v8.3.0.3031 to be specific) and I've been unable to add dependencies to packages. I tried adding a dependency and clicked apply - it navigated me to the configuration page, but when I opened the properties of the package again, the added dependencies were missing. 

I faced this issue across multiple trial instances and was just curious if anyone encountered this and figured a solution / workaround.

Regards,
Ramya

Hi Creatio Community,

I have a use case where I’d like to customize the unsubscribe behavior in our email campaigns.

Currently, when we send emails via Creatio, there’s an unsubscribe link included. However, clicking this link unsubscribes the user from all future emails sent from Creatio, regardless of type (newsletter, product updates, offers, etc.).

What I’d like to achieve instead is:

👉 When the user clicks the unsubscribe link in an email, they should be redirected to a preference management page.
👉 On this page, they can choose what kind of emails they want to unsubscribe from – for example:

• Newsletters
• Product updates
• Promotional offers

This would give users more control over their communication preferences and reduce the chances of losing engagement altogether.

Has anyone implemented a similar setup in Creatio or found a workaround? Any guidance on how to configure this or customize the default unsubscribe process would be much appreciated.

Thanks in advance!

Hello Community,

We are experiencing an issue with calculated fields in Creatio using the HandleViewModelAttributeChangeRequest handler, as described in the official documentation.

The implementation generally works as expected, but we've observed a problem when users input decimal values quickly. For example, when entering “8,11”, the handler sometimes receives only “8,1” — effectively missing the last digit. This seems to happen because the handler is triggered before the full value is finalized in the UI.

We would appreciate any help on the following:

• How does the Creatio UI handle attribute change events internally?
• Is there any debounce or delay mechanism before triggering HandleViewModelAttributeChangeRequest?
• Is it possible to delay or debounce this handler to ensure that the value has been completely entered before processing?

Are there any best practices or alternative patterns recommended by Creatio for implementing calculated field logic that depends on precise and complete user input?

Best regards.

I am trying to update a decimal field using a formula (within a business process) which calculates two integer value fields. The result is getting displayed as either 1 or 0, so I am assuming I need to carry out some sort of (decimal) conversion. This is the query. Anyone know best way to achieve this?

(([#read 1.First item of resulting collection.Int1#]-[#read 1.First item of resulting collection.Int2#])/[#read 1.First item of resulting collection.Int1#])*100

Hi everyone,

I am currently working on creating a custom service in Creatio, where I need to execute a large number of tasks and create records in multiple objects. These tasks take some time to execute, and to avoid any latency, I would like to execute these tasks in parallel, as some are independent from one another.  

Does Creatio offer a customized implementation for parallelism (I saw that it had its own implementation of background execution)?

How can I implement this approach for parallel execution of tasks in Creatio and how can I handle the user connection and the context data in these methods?

Thanks in advance for your help!