Hello. 

 

When I do an approval using the BPM tool it doesn't show in the panel of notifications so i can't select any option or continue with the process. Can someone help me please? 

 

Thanks you. 

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Hi all.

I'm tying to manually save in silent mode an active record.

When we open a records from the section page, the record (the edit page) is opened in a combined view so if I have a (custom) button on the action bar (on the top, near the "Actions" button) and when clicking on it >> trigger a function.. the function is located in the "xxxSection" JS module.

 

The problem is that on the section's JS methods, there is no "this.save(config)" method (like we have on an edit page js module) .

 

So, how can we programmatically save the active record in the "section" module code?

* We need this because we want to force "save record" before doing the actual logic after clicking the button.

(Regular UI ... NOT freedom UI)

 

Thanks..

 

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Hello,

 

You can try using the this.executeCardMethod("save") method upon clicking your button (as it's developed for the "Qualify" button in leads (see the onLeadManagementSectionButtonClick method from the LeadManagementUtilities module)). This will automatically save a page record even if the button was declared in the section code.

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Hi Creatio academy,

We have a Creatio Instance which is running in the Cloud with version: 8.0.8.4807_SalesEnterprise_Marketing_CustomerCenter_Softkey_PostgreSQL_ENU.

 

We have developed a custom package (with the 'Compile into a separate assembly' checkbox true). 

 

As a result we can not access the Newtonsoft.Json package from UserTask.

 

The normal solution is to import the dll in our custom pacakge as a reference assembly.

Question: Wich is the correct version of the dll to import ?

 

I have the binary files of '8.0.8.4807_SalesEnterprise_Marketing_CustomerCenter_Softkey_PostgreSQL_ENU' and in the root/bin folder i can see the NewtonSoft.Json dll. Is this the correct one to import ?

 

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Hi Team Creatio,

 

I have an excel file when I want to import the file it doesn't work or 0%.

 

Following file attch, is lookup the cause of this?

 

Please Feedback

 

Regards,

Andra

File attachments
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Please kindly contact our support in order to resolve this query 

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Hello community,

 

I have noticed that when the opportunity is passing through the stages set on the DCM bar, these do not appear (some do not appear at all, some appear, but never the full flow from start to finish; New -> ... -> Satisfied)

Do you know how can I solve this? Or at least, where and how data is added in the Stages detail?

Thank you.

Here are missing stages.

Here there is no stage at all.

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Please contact our support team in order to resolve this issue.

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Hello community,

I want to upload a .dll as a reference assembly from Creatio Configuration section .

The Creatio instance is hosted on Cloud.

The .dll is  .NET Standard 2.0 compatible.

Question : Is it ok to upload this dll which supports .NET Standard 2.0 and has no dependecies ?

 

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Hi!

 

This is a good idea to use Configuration for such a purpose and it's actually described in Academia: https://academy.creatio.com/docs/7-18/developer/development_tools/creat… 

 

The external libraries support .NET Standard 2.0 so you can load them into the Creatio package in the Configuration section using the Add -> Import button.

 

The dependencies, however, must rely on the development structure, e. g. - If the current package must inherit Creatio functionality. Here is more info: https://academy.creatio.com/docs/7-17/developer/development_tools/packa…

Thanks for the reply Alla ! I appreciate it.

When talking about dependencies, I meant the dependencies of the dll i am trying to import (not those of the Creatio package). It has no dependecies, so just uploading the dll should do the work.

Thank you,

Sasori

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Does anyone know if it is possible to sort a list on load, by multiple columns? I spotted this array in the code, but adding another column to sort doesn't make a difference.

 

Thanks!

"sortingConfig": {
							"attributeName": "ItemsSorting",
							"default": [
								{
									"direction": "asc",
									"columnName": "UsrPax"
								},
 
								{
									"direction": "asc",
									"columnName": "UsrNights"
								}
							]
						}

 

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Hello Hary,

 

Unfortunately it won't work and currently there is no way to sort list using two columns simultanously. I will register a suggestion for our core R&D team to implement this functionality out-of-the-box. Thank you for this suggestion and helping us in making the app better!

Thanks for the reply Oleg

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My question is about the section wizard in the System setup.

After entering the Title and Code, I click the "SET UP PAGE" button, and the word "loading" appears.
And the "loading" message does not end.

When I checked the console with the browser function, the following error was displayed.

 

Property schemaType is not defined in class Terrasoft.manager.ClientUnitSchemaManagerItem

 

Can you help me find a solution to this problem?

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Hi Team! How are you? Something similar happened to me today with a version 8.0.8 and the problem occurred when I enabled the JS debugger.
I solved it by "turning it off" with this statement:
Terrasoft.SysSettings.postPersonalSysSettingsValue("IsDebug", false)
I hope it helps.
Regards

Hello,

 

The mentioned error may occur if the schema was deleted and the system was referring to un-existing object.
To resolve the issue we'd suggest to clear the dynamic content and proceed with full generation and compilation of a system. 
To delete the dynamic content for the site please navigate to 

the corresponding folder of your system:

\App\the_name_of_your_site\Terrasoft.WebApp\conf\content

first backup the data (in case there will be a need to restore it) and then delete everything in the folder.

If the issue occurs with the cloud-based site, please contact support team via support@creatio.com for further assistance.

Best regards,
Anastasiia

Hi Team! How are you? Something similar happened to me today with a version 8.0.8 and the problem occurred when I enabled the JS debugger.
I solved it by "turning it off" with this statement:
Terrasoft.SysSettings.postPersonalSysSettingsValue("IsDebug", false)
I hope it helps.
Regards

Uriel,

Resolved. Thank you very much.

I was performing the above operation in debug mode.
By deactivating debug mode, the "SET UP PAGE" button worked successfully.

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I have been trying to remove the preview page from mobile app.

When I select on record i want to go directly to edit page and not preview page.

I tried to add this code to my Manifest, but it did not work:

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Hello,

 

8.0 interface account page has no preview page and edit page is opened automatically for it. So there is no need to remove preview page from this model.

Oleg Drobina

Hello,

then what is the solution ?

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I'm trying to add a default filter to my account grid page in the mobile app so that it only imports accounts owned by the current user.

I've tried multiple solutions, but nothing worked, and this is my last one:

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