Hi, I've got a page holding two new checkboxes. If the first checkbox (let's say "A") is marked, the second (let's call it "B") has to be unmarked and the other way around. I set the condition in the rules tab, in the page wizard, and each time I clicked on one of the boxes, the second became unavailable as it was projected. However, clicking on the labels of those boxes allowed for marking both of them! I thought I made a mistake and removed the condition.
Having known that both checkboxes are defined in diff array, I declared two schema attributes controlling if they are enabled/disabled. I also glued to the definition of checkboxes event-handlers in this way that each checkbox has its own click event-handler. Event handlers are defined in the section for methods.
Each event handler is responsible for controlling the state of the second checkbox if the first is marked/unmarked. And this time, it also works like a charm, but only when I click on checkboxes. Again when I click on labels of checkboxes, it's possible to mark both checkboxes at the same time. Moreover, it's impossible to handle click-events from these labels.
If it were "normal" js or ts I would handle that easily. Here, I'm running out of ideas. Could you advise me on how to achieve control on those labels, as well (to be precise, I need to have responsive labels to improve user experience)? What I've done wrong so far?

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Dear Duffy,

 

Thank you for submitting your question!

 

Could you please elaborate more on your question and possibly provide some screenshots?

 

Thank you!

 

Regards,

 

Danyil

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Hi community

When placing the GivenName, MiddleName, and Surname fields on the contact's placeholder card, they found that these fields were incorrectly parsed from Name.

This appears to be happening in ContactGmsFieldConverter.

In Italy is usually found contact with 2 given name or 2 surname,

for example the name Carlo Alberto dalla Chiesa should be parsed

  • GivenName: Carlo
  • Middle Name: Alberto
  • Surname: dalla Chiesa

while the ContactGmsFieldConvert parses the FullName in

  • GiveName Carlo
  • Middle Name: Alberto dalla
  • Surname: Chiesa

How can I disable it ?

I created a business process that takes the values filled in the GivenName, MiddleName and Surname fields, concatenates them together and assigns it to the Name field, but I got the unexpected result.

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Hello Stefano,

 

Thank you for your question!

 

The solution here is to leave the system setting with code ContactFieldConverter empty (please see the screenshot below):

 

 

After that, you need to log out of the system and log in again. This should help!

 

Kind regards,

Anastasiia

Anastasiia Lazurenko,

Thank you Anastasiia

it works!

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Hi Everyone,

i need some help about adding photo on MS Word Report, i have add the Photo from the object but the photo is'nt showed in Word Report, it just only print the file name. Do you have any idea guys? 

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Dear Fransetya,

 

Thank you for your question!

 

You may find this community post useful for your needs:

https://community.creatio.com/questions/adding-product-image

 

Hope this helps!

 

Regards,

 

Danyil

Dear Danyil,

 

Thank you for your help, it's worked

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Dear colleagues,

 

I'm getting from a week ago a "Request Timeout" each time I try to bind some data on a demo site.

 

I did it before, but from a week ago, I cannot anymore, some ideas?

 

See it on https://share.vidyard.com/watch/dpoVmZuUhAHbSS6NzaSnuj?

 

It's on Studio Enterprise 7.18, the version list isn't updated

 

Thank you very much

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Hello Julio,

 

The responsible team is working to fix this. The error appears due to the changes in the basic functionality in version 7.18.3. We plan to publish the updated package no later than the end of October.

Alexander Demidov,

Thank you very much @Alexander! :-)

 

Best regards

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Hi,

In the Account section there is detail inserted named "Address".

Any record being added in the Address detail is reflected back on the Account section Address field without running any business process.

Can anyone please help with the logic behind the same?

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Hi,

 

Please provide the screenshot of the attribute under the question.

 

Thank you!

 

Best regards,

Oscar

Hi Janhavi,

 

Go to the advanced setting and search for the object AccountAddress.
You should see a schema which in the Base package. Open it  and click on open process button.

 

After that you see this screen. Click on the highlighted item and you should be able to see how the address is synced with main entity (Account) from Account address. 

 

Also check it in the Account object. 

 

regards,

 

Cheng Gong

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hi everyone

i have followed the install guide correctly but it is not working

 

the report still being a MSWord and there isn't an error on the console

 

can you help me please?

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Hi Carlos,

 

You need to check the values in the Creatio system settings connected to the Aspose service. Please refer to the screenshot below to make sure that the Aspose setting values match the respective system settings in Creatio. After applying the changes, log out and log back into Creatio to check for updates.

Alexander Demidov,

i have it like you img , But it doesn't work, it still download a MSWORD

Hi Carlos, which Creatio version and product are you currently using? This helps us reproduce the issue.

Aspose's personal page should also display the conversion requests for the relevant time period, from Creatio. Here is the dashboard link: https://dashboard.aspose.cloud/billing/api-usage/. If there are conversion requests, please send us the error details.

Hi Alex Prusakov,

  1. Creatio 7.18
  2. Sales

 At the Aspose's Page i have it :

 

I have tried with empty CORS and with a url

 

but the registry is not receiving any requests

hi Alex Prusakov,

Any idea what's going on?

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Hi all,

 

When a new WhatsApp Chat is received without an existing contact, a new contact record is created.

 

We want to merge the created contact with an existing record but after doing so, a new contact is still created when a new message is sent by the customer.

NB. Responses sent to the merged contact are received

 

Update: using the out of the box merge prevents any further messages from being received. We 'merge' by modifying the Contact in the Contact Identity and Chat tables

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Updating to version 7.18.3.1241 resolved this issue

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Hello Team!

 

Is possible to change the logic of this panel to prevent complete the activity if the start date is in the future?

 

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Solved changing this function in the ActivityPageV2

 

	canChangeStatus: function() {
				var CurrentDarte = new Date();
				return this.get("IsEntityInitialized") && !this.isFinalStatus() && this.isViewMode() && this.get("StartDate") < CurrentDarte &&
					!this.get("ActivityMiniPageStatus");
			}

 

Nice finding, Frederico!

 

This should also work on the Account and Contact page, where the "complete" button for Activities is also displayed (in the top area of the main mask), right? Do you have a code example for this, too?

 

BR,

Robert

Robert Pordes,

I dont have a example of that code but must be very similar. Check in the code what function is calling the click.

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hi everyone

I am trying to install a trial with a db PostgreSQL, but following the instructions i am getting this error

  • the name pg_sysadmin is reserved
  • role names beginning with pg_ are reserved

can i create a user witout pg_? my client will work?

 

 

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Hello Carlos,

 

Yes, you can create a user without pg_. This prefix is not necessary for correct functioning. 

 

Best regards,

Max.

Hello Carlos,

 

Yes, you can create a user without pg_. This prefix is not necessary for correct functioning. 

 

Best regards,

Max.

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Hi community,

is it possible to show the tags assigned to a record without click on tag icon ?

I'm looking for a solution like this

I can add a text field for each entity and using a business process update this field with all tags assigned to the record, but I don't like it very much.

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Hi Stefano,

 

You can do it in the way you need, just debug the logic of how the tag module is called and how does the data passed there. You need to check:

 

1) BaseDataView and onTagButtonClick function in this module

2) TagUtilitiesV2 and showTagModule and openTagModule functions in this module

 

Then you can write your own logic once you debug and analyze how it's called and executed in terms of the mentioned modules and methods in these modules.

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