Hello 

Can someone help me to know, how I add a detail in a page that I am editing in the application Hub? 
I been searching how to do it but I can't find it. 

Thanks you. 
 

Like 0

Like

0 comments
Show all comments

Hi. 

I download the Excel report app from the Marketplace but when I try to create a Section Report for the sections that I created or for the sections of  Contacts and Accounts it doesn't show the button that allows me to generate the report for the section. If I try with other sections like Activities I don't have this problem. 

Can someone help me please? 

Thanks you. 

Like 1

Like

0 comments
Show all comments

Hello. 

 

When I do an approval using the BPM tool it doesn't show in the panel of notifications so i can't select any option or continue with the process. Can someone help me please? 

 

Thanks you. 

Like 0

Like

5 comments

Hello.
Can you tell us in which object are you trying to get the approvals?

Hello Laura, Please contact our support directly, as then they will be able to gain external access to your website and provide needed support

Hello Goparna Nasina,

I try to get the approvals with objects that I created and also with Accounts and Contacts  object 

Hello Karol

Thank you, I will contact support 

Hello Laura Jurado,
Can you check if the  "Enable approval in section" button in the particular sections is checked or not.
To receive approvals for a particular section you have to enable the approval button.

Thanks & regards
Goparna Nasina

Show all comments

Hi!

I have install the Excel reports builder from the Marketplace (https://marketplace.creatio.com/app/excel-reports-builder-creatio) and I have the following problem, when I want to generate a new section report for one of the new sections that I created it doesn't show the button that allows me to download the report. I have this problem with the sections that I created using the Application Hub and with the Accounts and Contacts section because I try with other sections like Activity and it shows the button to generate the report. 

Any help greatly appreciated here. 

Thanks you. 

Like 0

Like

0 comments
Show all comments

Does anyone know if it is possible to sort a list on load, by multiple columns? I spotted this array in the code, but adding another column to sort doesn't make a difference.

 

Thanks!

"sortingConfig": {
							"attributeName": "ItemsSorting",
							"default": [
								{
									"direction": "asc",
									"columnName": "UsrPax"
								},
 
								{
									"direction": "asc",
									"columnName": "UsrNights"
								}
							]
						}

 

Like 0

Like

2 comments

Hello Hary,

 

Unfortunately it won't work and currently there is no way to sort list using two columns simultanously. I will register a suggestion for our core R&D team to implement this functionality out-of-the-box. Thank you for this suggestion and helping us in making the app better!

Thanks for the reply Oleg

Show all comments

My question is about the section wizard in the System setup.

After entering the Title and Code, I click the "SET UP PAGE" button, and the word "loading" appears.
And the "loading" message does not end.

When I checked the console with the browser function, the following error was displayed.

 

Property schemaType is not defined in class Terrasoft.manager.ClientUnitSchemaManagerItem

 

Can you help me find a solution to this problem?

Like 0

Like

3 comments
Best reply

Hi Team! How are you? Something similar happened to me today with a version 8.0.8 and the problem occurred when I enabled the JS debugger.
I solved it by "turning it off" with this statement:
Terrasoft.SysSettings.postPersonalSysSettingsValue("IsDebug", false)
I hope it helps.
Regards

Hello,

 

The mentioned error may occur if the schema was deleted and the system was referring to un-existing object.
To resolve the issue we'd suggest to clear the dynamic content and proceed with full generation and compilation of a system. 
To delete the dynamic content for the site please navigate to 

the corresponding folder of your system:

\App\the_name_of_your_site\Terrasoft.WebApp\conf\content

first backup the data (in case there will be a need to restore it) and then delete everything in the folder.

If the issue occurs with the cloud-based site, please contact support team via support@creatio.com for further assistance.

Best regards,
Anastasiia

Hi Team! How are you? Something similar happened to me today with a version 8.0.8 and the problem occurred when I enabled the JS debugger.
I solved it by "turning it off" with this statement:
Terrasoft.SysSettings.postPersonalSysSettingsValue("IsDebug", false)
I hope it helps.
Regards

Uriel,

Resolved. Thank you very much.

I was performing the above operation in debug mode.
By deactivating debug mode, the "SET UP PAGE" button worked successfully.

Show all comments

Process: Define contact and populate site events

so it should be that (Set ContactId into parameter) does not work

 

 

https://i.imgur.com/4Le2jer.png

Like 0

Like

1 comments

Hello Artem!

 

Could you please also show us the formula in order to check it?

 

Thank you in advance. 

Show all comments

In Freedom UI sections (ie Customer 360 Accounts and Contacts sections) I can't find the way to apply an advanced filter.

I see it's possible to create folders and set their filters but I don't find the same "Switch to advanced mode" action available in classic UI Creatio sections.

How can a user apply an advanced filter without the need of folders?

Thanks

Like 3

Like

0 comments
Show all comments

Hi, 

 

I have to read the current user timezone from their profile in Creatio.

I have found the object name - SysUserProfile (Title - User profile)

But i cannot read this object in the business process read element. 

Please help urgently.

 

Like 0

Like

2 comments

Hi Akshit,

Try writing an esq query in script task 

https://community.creatio.com/questions/how-create-or-update-record-usi…

Hello,

 

There is no basic method for reading the time zone in a business process.

I will register the idea for future versions.

Show all comments
hello, I would like to know what the error is due to, 
perform a business process in the local environment, 
but I try to import the package in the dev environment, 
it throws the following error with the business processes

An error occurred while generating the source code of the 
"AnalisisCancelacionPolizaLDFTProcess" schema in the 
"CancelacionPolizaLDFT" package. Uid e202d880-264f-4aa5-876d-ad3a59567156: 
Error resolving type specified in JSON 
'System.Collections.Generic.Dictionary`2[[System.Guid, System.Private.CoreLib],
[System.Collections.ObjectModel.Collection `1 
[[System.Guid, System.Private.CoreLib]], System.Private.CoreLib]], 
System.Private.CoreLib'. Path '$type', line 1, position 222.
2023-05-24 19:59:58,541 Newtonsoft.Json.JsonSerializationException: 
Failed to resolve type specified in JSON 
'System.Collections.Generic.Dictionary'2
[[System.Guid, System.Private.CoreLib],[System. Collections. ObjectModel.Collection`1[[System.Guid, System.Private.CoreLib]], 
System.Private.CoreLib]], System.Private.CoreLib'. 
Path '$type', line 1, position 222. ---> 
Newtonsoft.Json.JsonSerializationException: Could not load assembly 
'System.Private.CoreLib'.
Like 0

Like

1 comments

Good day,

 

Typically this error occurs when you are trying to install a package from the .Net Core version of the system to the .Net Framework variation.

 

Please make sure that the environments that you are working on and the target ones are identical in the version in order to ensure the stability of the systems after transferring the customizations.

 

Thank you.

Show all comments