Hi Team,
We have a requirement to implement object permissions for our use case, and I have been working on setting these up. Despite following the documentation provided in the link below, we are encountering issues where the permissions do not seem to be functioning correctly. Specifically, users are able to delete records even when they do not have delete permissions, and similar issues are occurring with other operations.
I followed the guidance in the following documentation: Creatio Object Operation Permissions Documentation
Could you please assist us in resolving this issue?
Thank you!
Best regards,
Bala Koteswarareddy.

Like 19028288

Like

1 comments

Hi Team,
 

We have a requirement to implement object permissions for our use case, and I have been working on setting these up. Despite following the documentation provided in the link below, we are encountering issues where the permissions do not seem to be functioning correctly. Specifically, users are able to delete records even when they do not have delete permissions, and similar issues are occurring with other operations.
 

I followed the guidance in the following documentation: Creatio Object Operation Permissions Documentation
 

Could you please assist us in resolving this issue?
 

Thank you!
Best regards,
Asif Shaik

Like 0

Like

4 comments
Best reply

Asif Shaik,

Hello. Your user has System administrators role which by default has permission for operation CanDeleteEverything

Hello,

 

Could you please provide us with a screenshot of object permissions for the mentioned object and the screenshot of roles of a user that can delete the records despite not having the rights to do so.

 

Also, specify if you made sure to run the "Update object permissions" action after setting up the new access rights.

Mira Dmitruk,

Hello,
 

Thank you for your response.
 

I have used a sample object and user for testing purposes. Please find attached the screenshots you requested:
 

  1. Object Permissions Screenshot:

     

     

  2. User Roles Screenshot:

     

Despite these configurations, the user is still able to delete records. Could you please help me identify what might be going wrong or if there are additional steps I need to follow?
 

Thank you for your assistance!

Best regards,
Asif Shaik

Asif Shaik,

Hello. Your user has System administrators role which by default has permission for operation CanDeleteEverything

Andrii Orlenko,
 

Hello,

Thank you for your valuable input. I realized it was a simple mistake on my part regarding the System administrators role having the CanDeleteEverything permission. I have now corrected it and successfully achieved the desired outcome.

Thank you once again for your assistance!

Best regards,
Asif Shaik

Show all comments

Hello,

 

We calculate Total of sales for each month per customer. And we want to compare it to the Total of sales for the same month previous year.

Now we do this calculation in VIEW and display numers in pivot table.

 

But how can we display % of changes between current and previous year for totals?

This is how Excel does this. Can Creatio do that somehow as well? 

 

Like 1

Like

2 comments

  Hi, Vladimir,

 

Sorry, but we don't know if it can even be achieved using additional front-end development. The only solution we can think of is adding a column to the view you already use where the calculation will be performed automatically and displayed in the pivot table.

Sergii Zhmurko,

Thank you. A column with % will be summarized in totals, so it will show incorrect value.

Hope to see calculated fields in Creatio pivot tables (similar to Excel functionality) in future versions

Kind regards,

Vladimir

Show all comments

Hi Team,

 

Please let us know where to stored the user entered records are stored in Creatio in the backend.

 

For example: 

 

The user entered records in Stage A, once the Stage A is completed it will move to next Stage B then where to find the previous Stage A user entered records.

 

 

 

Regards,

Prem

Like 1

Like

1 comments

Hello,

 

Please provide more details regarding your business task. What details and in which section you would like to check?

 

Best regards,
Yuliya

Show all comments

Hello,

 

is it possible to collapse pivot table groups in analytics when user open it?

First user wants to see totals, and only then go to details if necessary

Like 1

Like

2 comments

Hello!
 

In the basic configuration, there is no option to display all rows as collapsed by default in the pivot table functionality. 
We have noted this idea to our R&D team.
You might consider implementing a fixed style for lists using development tools.

Alona Dolya,

Thank you for the reply. Could you please give a hint, what should be changed using development tools? Where is style of pivot table defined?

Show all comments

Hi everyone,

do someone have an example of the DataSourceLoadOptions that can be used to "set up pagination and sorting"?
As explained at this link: https://academy.creatio.com/docs/8.x/dev/development-on-creatio-platform/front-end-development/freedom-ui/data-sources/crud-operations/references/model-class-js



Thanks.

BR,
Samuel

Like 2

Like

1 comments
Best reply

Hello,

 

Here is a handler that will trigger calling the model load with the sorting using the "Name" column from the "Account" entity in the ascending order with row offset 15 and 1 record fetch:

{
				"request": "usr.TriggerCustomRequest",
				handler: async (request, next) => {
					const accountModel = await sdk.Model.create("Account");
					const accounts = await accountModel.load({
							attributes: ['Id', 'Name'],
							options: {
								pagingConfig: {
									rowsOffset: 15,
									rowCount: 1
								},
								sortingConfig: {
									columns: [
										{
											columnName: "Name",
											direction: "asc"
										}
									]
								}
							}
						});
					return next?.handle(request);
				},
			}

Hello,

 

Here is a handler that will trigger calling the model load with the sorting using the "Name" column from the "Account" entity in the ascending order with row offset 15 and 1 record fetch:

{
				"request": "usr.TriggerCustomRequest",
				handler: async (request, next) => {
					const accountModel = await sdk.Model.create("Account");
					const accounts = await accountModel.load({
							attributes: ['Id', 'Name'],
							options: {
								pagingConfig: {
									rowsOffset: 15,
									rowCount: 1
								},
								sortingConfig: {
									columns: [
										{
											columnName: "Name",
											direction: "asc"
										}
									]
								}
							}
						});
					return next?.handle(request);
				},
			}
Show all comments

Sub: Creatio Instance very slow/Not working

 

We have installed Creatio version 8.1.2 version with MSSQL DB in virtual machine, but once logged into 3 or 4 users at a time the instance is not working. Could you please help on this.

 

After restart the Redis and Application Pool it is working as expected.

Like 1

Like

4 comments

Hello,
It would be better to contact Creatio support regarding this issue.
Or double-check that you installed the application correctly https://academy.creatio.com/docs/8.x/setup-and-administration/on-site-d…

Hi Dmytro,

Okay, could you please share your inputs on this apart from above comments.

Bala Koteswarareddy,

 

Hello,

 

Please take a look at this article https://weblogs.asp.net/owscott/windows-8-iis-8-concurrent-requests-limit

 

In fact, IIS on different OS supports different numbers of concurrent connections, resulting in the fact that when the limit is reached, new requests won't be processed, the UI that sends these requests will not respond, and the Creatio Instance will be very slow/not working.

This is the only possible explanation of why this issue occurs.

@Oleg Drobina,

 

Thank you for your inputs.

Show all comments

Hello all,

 

I am working on Freedom UI interfaces for a client's self service portal. However our portal users are unable to open the User profile page to make changes to their information. When they click on the button in the top right where their user icon is, the portal user receives an endless loading screen.

 

The problem does not occur for internal users so I don't believe it's an error on the page. I can't find a permission related to it. Seems strange that portal users wouldn't be able to edit their profile

Like 1

Like

2 comments
Best reply

Hello,

Try the following steps:
1. Log in to your site (not portal) under Supervisor
2. Go to System Settings and select Enable2FA
3. Check the checkbox 'allow reading for portal users'
4. Have the portal user clear the cache and cookies in the browser and try to enter User profile again

Hello,

Try the following steps:
1. Log in to your site (not portal) under Supervisor
2. Go to System Settings and select Enable2FA
3. Check the checkbox 'allow reading for portal users'
4. Have the portal user clear the cache and cookies in the browser and try to enter User profile again

That worked! Thanks

Show all comments

Hello everyone,

 

I need to pass text values as parameters to the Run Process. How can this be achieved? Please refer to the image below for context.

On click of the Login button the "GUMU Authentication" process is triggered , I want to send the username and password entered by the user.

 

I am new to Creatio. Is this scenario possible, any other method?

 

Like 0

Like

1 comments

The designer properties don't yet allow for this. For now you'll likely need to start the process from code. See https://customerfx.com/article/starting-a-process-from-client-side-code-on-a-creatio-freedom-ui-page/

Ryan

Show all comments

Hi, all mentors, 

 

   I'd like to filter out the contact that has been issued an unsubscribe request in the previous marketing bulk email. Howerver, I've no idea how to use the existing objects to filter in the folder setup page. Please kindly help.

 

Jeffrey.

 

Like 1

Like

1 comments

Hello,

 

Please find the example of such a filter on the screenshot below:

Show all comments