Hi All, I am trying to create a simple business process to add a new record in my custom object (EMAIL KPI) as soon as a record is inserted in BulkEmailTarget (Response in Email) object. I have used signal (record added) in BulkEmailTarget (Response in Email) to create such a business process; but the process is not triggered when a new record is added to the BulkEmailTarget object. What am I missing here?Thank you

 

 

 

 

 

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Hello,

We have reviewed your request and identified the root cause of the issue: the records in the BulkEmailTarget table are being added bypassing the entity layer, which means the associated business process is not triggered.

At this point, we recommend reconsidering your business requirement and the way it is currently being implemented. 

Regards,
Orkhan

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Hello

I'm trying to mark a boolean as required, but that option doesn't appear in the settings.

Does anyone know how I can mark the checkbox as required?

Fig. 1 Set up a Checkbox field

 

Thank you. 

 

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Making a checkbox required would only mean it can be checked (since there's no difference between unchecked and not filled in). Alternative approach is to use a lookup with Yes/No values (since then there is also a not filled in)

Hello Ryan Farley,

What happens is that I have a set of questions with three answer options each, and for each question, only one option needs to be filled out. I have a business rule that marks the boxes as required, but when one of them is selected, it disables the other two and makes them optional. The problem is that once you select a box and uncheck it, the required  disappears, allowing you to save with the three options blank. That's why I want to make the checkboxes required from the configuration.

 

And the reason for the checkboxes is that I require the checkmarks to appear in the Word report.

 

 

 

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Hi community,
    I have a use case where i want to include the images in printable reports in which i have to use the images which is uploaded in the attachements. Kindly tell me how to do this.

Thanks

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Hello,

Adding images to a printable form is possible using basic methods — the key is to correctly drill down and select the right column.

You need to create a table part in report with the required object. After that, add a column as follows:

image.png

image.png

image.png

I hope this helps. All the best!

Hanna Shevchenko,

The images are not visible. Would you please re-add them?

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Hello Community,

While working with the loader using <strong>sdk.MaskService</strong>, I'm trying to figure out how to display a custom message during the mask operation.

Here's the code I'm using:

let mask = new sdk.MaskService();
mask.showBodyMask();

// Code here

mask.hideBodyMask();
 

1. How can I display a custom message (e.g., "Loading Data, Please Wait...") while the mask is active?

2. Also, how can I apply the mask to a specific container?

Looking forward to your suggestions.

Regards,
Ajay K

 

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The Freedom UI/new shell mask does not currently support displaying a message. Optionally, you could display a toast message in addition to showing the mask.

It only supports blocking the entire app/shell, not for specific containers only.

The Freedom UI/new shell mask does not currently support displaying a message. Optionally, you could display a toast message in addition to showing the mask.

It only supports blocking the entire app/shell, not for specific containers only.

Ryan Farley,

Thank you for the information.

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Hello,

I hope all is well.

I am encountering issues with setting my sender domain for adding my corporate domain to the bulk email settings page. For some reason it is saying that the domain exists in another sub account. I did not do this setup before in this Creatio instance, so I am unsure why I am getting this issue. 

 

Any help would be greatly appreciated. I attached an image of the error for your reference.

If the error message is not visible from the image, I am pasting it here:

 There was an error while adding domain: Unable to set sender domain: [Domain]. Message: This domain is associated with another Sub-Account (" [Sub Account ID] ") and cannot be added to this Sub-Account. If you need this domain to be associated with more than one Sub-Account you need to remove it from the Sub-Account and add it to the main Account. Main Account domains are always available to all Sub-Accounts.

error_message_image

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Is it already set in another Creatio instance ? you can only have one at a time.

Hello,

Please contact the support@creatio.com team.

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Hello Everyone, 

I want to know is there a way to add custom icon ( I want to add thumbsup and thumbsdown icon) in these options - 

 

Thanks

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Hello,

 Currently, adding custom icons to the system is not supported. However, there are plans to expand the standard icon library and provide the ability to add custom icons. We have attached your request for our R&D team task to increase its priority. 

 

In case of any further questions &ndash; send them in reply to this Email. We would be happy to assist!

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Dear,

On the Classic UI we could have a thumbnail of the images in the browser:

Classic UI

But in Freedom the picto is not display:

Freedom UI


Is it possible to display the image thumbnail directly in the browser with Freedom UI?

Thank you !
Nicolas

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Hello,

Unfortunately, currently this is not possible with the out-of-the-box solution. 
If you want to display a certain image for the record, for example company logo for the account record, you can use an Image component.


You can also consider using the following marketplace solution: https://marketplace.creatio.com/app/banza-files-extended-creatio?check_…

I hope this helps! If you have any further questions or need assistance, feel free to reach out.

I have a marketplace addon coming that does this, it is still awaiting the approval for the marketplace to publish the addon - it takes a very long time for them to approve things 👎🏻 - hopefully it will be published soon. 

Hello Nicolas,

The add-on that displays image previews in the attachment list is now available in the marketplace: https://marketplace.creatio.com/app/image-previews-creatio

Ryan

Thank you Ryan
This is exactly what we needed !

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Hi Team, I trying to use Out-of-the-Box "Bulk email recipient (audience)" view as an Object signal to feed its data in another object. Two conditions I have applied are Record Added and Record Modified; but the process is not getting triggered when the record is getting added or updated in the "Bulk email recipient (audience)" view. How can we use this view to generate signal? Thanks

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Hi Community,

I’m customizing a detail/list view in Creatio where each row includes fields like A1, A2, A3. One of the fields is a single text field, and I want to style individual words within this field — for example, giving each word a different background color.

This is similar to how the multi-select lookup component shows selected values with separate styling (like colored tags). I’m trying to recreate that effect for a regular text field in the list view.

To clarify:

  • I already know how to inject custom CSS using modules and global CSS variables
  • What I’m looking for is a way to apply styling dynamically at runtime, depending on the text content

Thanks in advance for your help!

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CSS alone doesn't work that way. You can't style single word within the same text using CSS. You'd need to manipulate the text so that each word would be wrapped in it's own span/div to be able to style them that way.

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