Hello,

I hope all is well.

I am encountering issues with setting my sender domain for adding my corporate domain to the bulk email settings page. For some reason it is saying that the domain exists in another sub account. I did not do this setup before in this Creatio instance, so I am unsure why I am getting this issue. 

Any help would be greatly appreciated. I attached an image of the error for your reference.

If the error message is not visible from the image, I am pasting it here:

 There was an error while adding domain: Unable to set sender domain: [Domain]. Message: This domain is associated with another Sub-Account (" [Sub Account ID] ") and cannot be added to this Sub-Account. If you need this domain to be associated with more than one Sub-Account you need to remove it from the Sub-Account and add it to the main Account. Main Account domains are always available to all Sub-Accounts.

Hello Everyone, 

I want to know is there a way to add custom icon ( I want to add thumbsup and thumbsdown icon) in these options - 

Thanks

Dear,

On the Classic UI we could have a thumbnail of the images in the browser:

But in Freedom the picto is not display:

Is it possible to display the image thumbnail directly in the browser with Freedom UI?

Thank you !
Nicolas

Hi Team, I trying to use Out-of-the-Box "Bulk email recipient (audience)" view as an Object signal to feed its data in another object. Two conditions I have applied are Record Added and Record Modified; but the process is not getting triggered when the record is getting added or updated in the "Bulk email recipient (audience)" view. How can we use this view to generate signal? Thanks

Hi Community,

I’m customizing a detail/list view in Creatio where each row includes fields like A1, A2, A3. One of the fields is a single text field, and I want to style individual words within this field — for example, giving each word a different background color.

This is similar to how the multi-select lookup component shows selected values with separate styling (like colored tags). I’m trying to recreate that effect for a regular text field in the list view.

To clarify:

• I already know how to inject custom CSS using modules and global CSS variables
• What I’m looking for is a way to apply styling dynamically at runtime, depending on the text content

Thanks in advance for your help!

Hello Community,

Is there any way to bind the images for the articles we create in the Knowledge base, to the deployable pacakge?

Thank you

Sasor

Hello community

I don't know how the status field works in the Freedom section of the Knowledge Base.

Could you help me?

Hi Community,

We are encountering this error when saving a business process in our local Creatio 8.1.3.6789 instance (PostgreSQL, SalesEnterprise + Marketing + ServiceEnterprise package):

Error occurred when saving: 23503: insert or update on table "SysLocalizableValue" violates foreign key constraint "FKYru8eiQRBeFoEfawvRwKSlCy2o"
 

The issue happens for all team members and seems related to missing schema or metadata.

Is this a known issue with this Creatio version? Any recommended fix or workaround?

Thanks!

i am trying to configure/make  a filter system that let's me select a set of options based on another set of options, basically a filter system for lookups based on lookups, what i understand is using business rules like so...

if Provinsi = DKI Jakarta 

then Kota = (Dropdown => Jakarta pusat, Jakarta Barat, Jakarta Utara, etc)

if Provinsi = Aceh

then Kota = (Dropdown => Aceh Selatan, Aceh Utara etc)

now im trying to find a better way to filter the dropdown without going through them 1 by 1 i want to do it for 5 fields

Provinsi, Kota, Kecamatan, Kelurahan, Kode Pos

and each one needs to have the right option values

can anyone suggest a better way to handle this since i have no idea on how to do this

Hi 

Need to store Social Security Number -- so do we check box "Contains personal data" for storing and for retrieval using some expression to mask the data. Does Creatio has out of box functionality to handle SSN

THanks