Hello

In Classic UI I've customized a section page (let me call it "Production Page") with 3 details that must be shown and filtered depending on the record selected in the previous detail.

Let me call "detail 1", "detail 2" and "detail 3" the three details.

Only "detail 1" is visible opening the Production Page.

When the user selects an item from the "detail 1", then "detail 2" becomes visible and is filtered based on the Id of the "detail 1" selectet item.

When the user selects an item from the "detail 2", then "detail 3" becomes visible and is filtered based on the Id of the "detail 2" selectet item.

I've implementd it with custom javascript code in my classic ui "Production Page" and works very well.

My customer wants to migrate its classic section to Freedom UI, then I must do the same thing in a Freedom UI FormPage using list or datagrid components.

I've not found any documntation or guide on handling list item selection events.

How can I do it?

Is there a way to hide the "Open, Copy and Delete" bullet point shown at the left of the rows of a freedom UI list component?

Thanks

Regards

How do I change the sort order of the gallery component on a FreedomUI record page?

The current sort order seems to be created on date Newest first. I would like to be able to sort by a custom field on the page alphabetically (A-Z), if the gallery was using text, or numerically, if the field is a number field (smallest to largest).

I have a list of logs, and I want to group them by the user's name. Is it possible to group data in a GridDetail?

Hello community!

I need an advice is there any solution (in Creatio itself or as third-party toolin Marketplace) for the following:

We have several regional marketing teams working in one instance. And while visibility of Contact records is bounded to regional contacts for each team, we have the one total amount of marketing contact licences for all teams. Can we split that total number of licences somehow between teams? It would help to balance the licences consumption, if one regional team will consume all licences allocated to it, other licences will remain available for other regional teams.

If there aren't any ready-made solutions, how can one achive that goal in the shortest way with help of custom development?  

Hello Community,

I’m working on creating a custom web service to delete a lead record, but I’ve run into an issue that I can’t seem to resolve. Whenever I attempt to delete a lead using its ContactId, I receive the following error:
"Error occurred while deleting: Item cannot be deleted because it is being used in a process."

Here’s what I’ve tried so far:

1. Removing the Process Connection:
   The lead is connected to a business process (Lead Processing) through a "Connect process to object process element." I attempted to remove this connection from the base process, but doing so broke other functionalities that are dependent on this process.
2. Calling the Process Cancel Execution Service:
   I attempted to call the CancelExecution service (ProcessEngineService.svc/CancelExecution) to cancel the execution of the process. However, this service requires processDataIds in the body, which I cannot retrieve within the delete contact web service.
3. Deleting the Connected Record:
   I explored deleting the record connecting the process to the lead, but I couldn’t locate the object holding this connection.

Below is the source code for my delete operation. The logic works perfectly when I stop the "Lead Processing" business process, but that’s not a sustainable solution.

Source Code:
 using System;
using System.ServiceModel;
using System.ServiceModel.Web;
using System.ServiceModel.Activation;
using Terrasoft.Core;
using Terrasoft.Web.Common;
using Terrasoft.Core.Entities;
using System.Collections.Generic;
 
namespace Terrasoft.Configuration.UsrDeleteLeadNamespace
{
    [ServiceContract]
    [AspNetCompatibilityRequirements(RequirementsMode = AspNetCompatibilityRequirementsMode.Required)]
    public class UsrDeleteLead : BaseService
    {
        [OperationContract]
        [WebInvoke(Method = "DELETE", RequestFormat = WebMessageFormat.Json, 
                  BodyStyle = WebMessageBodyStyle.Wrapped,
                  ResponseFormat = WebMessageFormat.Json)]
        public string DeleteLead(string LeadId)
        {
            if (!Guid.TryParse(LeadId, out Guid parsedLeadId))
            {
                return "Invalid Lead ID format or Lead doesn't exist.";
            }
 
            UserConnection userConnection = GetUserConnection();
            EntitySchemaManager entitySchemaManager = userConnection.EntitySchemaManager;
 
            try
            {
                // First check and delete connected Lead Products
                EntitySchema leadProductSchema = entitySchemaManager.GetInstanceByName("LeadProduct");
                var leadProductEsq = new EntitySchemaQuery(leadProductSchema);
                leadProductEsq.AddAllSchemaColumns();
                leadProductEsq.Filters.Add(leadProductEsq.CreateFilterWithParameters(FilterComparisonType.Equal, "Lead", parsedLeadId));
                var leadProductCollection = leadProductEsq.GetEntityCollection(userConnection);
 
                // Manually convert EntityCollection to a List
                var leadProductCollectionToDelete = new List<Entity>();
                foreach (var leadProductEntity in leadProductCollection)
                {
                    leadProductCollectionToDelete.Add(leadProductEntity);
                }
 
                // Delete the Lead Products
                foreach (var leadProductEntity in leadProductCollectionToDelete)
                {
                    leadProductEntity.Delete();
                }
 
                // First check and delete connected Activity
                EntitySchema activitySchema = entitySchemaManager.GetInstanceByName("Activity");
                var activityEsq = new EntitySchemaQuery(activitySchema);
                activityEsq.AddAllSchemaColumns();
                activityEsq.Filters.Add(activityEsq.CreateFilterWithParameters(FilterComparisonType.Equal, "Lead", parsedLeadId));
                var activityCollection = activityEsq.GetEntityCollection(userConnection);
 
                // Manually convert EntityCollection to a List
                var activityCollectionToDelete = new List<Entity>();
                foreach (var activityEntity in activityCollection)
                {
                    activityCollectionToDelete.Add(activityEntity);
                }
 
                // Delete the Lead Products
                foreach (var activityEntity in activityCollectionToDelete)
                {
                    activityEntity.Delete();
                }
 
                // Now check and delete the Lead
                EntitySchema leadSchema = entitySchemaManager.GetInstanceByName("Lead");
                Entity leadEntity = leadSchema.CreateEntity(userConnection);
 
                if (!leadEntity.FetchFromDB("Id", parsedLeadId))
                {
                    return "Lead not found.";
                }
 
                if (leadEntity.Delete())
                {
                    return $"Lead and {leadProductCollection.Count} related product(s) have been deleted successfully.";
                }
                else
                {
                    return "Failed to delete Lead.";
                }
            }
            catch (Exception ex)
            {
                return $"Error occurred while deleting: {ex.Message}";
            }
        }
    }
}

I would greatly appreciate any suggestions or guidance on how to resolve this issue. Specifically:

• Is there a way to identify and cancel the process dynamically before deleting the lead?
• Can I identify and delete the connecting record that prevents the deletion?
• Are there alternative approaches I should consider?

Hi guys! We have issue with CaseRatingFeedbackPage - in page we have just 2 radio button, 1 text area and 1 submit button. But page performance is so slow.


its how page looks:



 

Can anyone tell me what are the events that we can use to trigger a handler code other than "clicked" on a button? for example hover-over, dropdown clicked, etc.?

Please specify the events that are already supported by creatio or if they require some customization to make them work.

why i get this error. i use update
... 0/odata/Contact(guid'123') to change number value

Hello!

I am having trouble testing OAuth 2.0 token retrieval.

In the documentation for retrieving an access token, an Identity Service URL is required. Earlier it states that you do not need to deploy an identity service if you are using Creatio in the cloud, but I haven't had any luck finding what it should be in this case in documentation, our account, or in other community questions.

What is the Identity Service URL for Creatio accounts in the cloud?

Hello! 

I am having trouble testing token retrieval via OAuth 2.0.

In the documentation for retrieving an access token, an Identity Service URL is required. Earlier, it states that you do not need to deploy an identity service if you are using Creatio in the cloud, but I see no reference to what the URL should be in this case and have had no luck finding it.

What is the Identity Service URL for Creatio in the cloud?