Hi, every time after compiling, I encounter the error below, and despite checking the log files, I cannot find any information to understand what the problem might be. Could you help me?
This error can occur because the Creatio app is missing or conflicts with components that are required. We recommend that you reinstall the .NET SDK according to the article on Creatio Academy and deploy the app again. If you still have problems after doing this, please open a separate request with the Creatio support team.
This error can occur because the Creatio app is missing or conflicts with components that are required. We recommend that you reinstall the .NET SDK according to the article on Creatio Academy and deploy the app again. If you still have problems after doing this, please open a separate request with the Creatio support team.
There is no such option for now. However, we've registered it in our R&D team backlog for consideration and implementation in the future application releases.
Hello Im trying to set the self registration for external users but the license is not distribution automatic can you help me to know how can I configure that?
Unfortunately, we don't have such functionality, but you can use our training, where all videos are recorded along with instructions on how to use the system:
Unfortunately, we don't have such functionality, but you can use our training, where all videos are recorded along with instructions on how to use the system:
Hi, is there a way to set a "Reply To' parameter for an Email?
"Senders Email" is configurable via macros in the Header of the Email template.
Need the same capability for "Reply To", so when the Client responds to the Email, it is directed to the person specified in the Reply To parameter (not to the senders email address).
hi guys i have an error in ssms when i add user as a local then add a log in user then when i execute in iis its appear an error say's that user id error?? any help
As part of our solution we have configured the mailbox creatio market place addon to be the email medium from which we configure their client side emails, the corresponding tickets and their related communications.
Our product solution for them on this instance has a business process which creates a ticket upon receiving a certain type of email through the mailbox marketplace addon . We track the email and the corresponding ticket through the columns configured through the mailbox section. However we are currently facing the issue in which the ticket and the mailId column are not getting updated, even though the business process related to the ticket creation is working well.
These issues only exist in the prod instance which has been upgraded to version 8.1.2.3941.
Current condition: Previous condition (working):
Any help or early response will be highly appreciated. Thanks in advance.
We recommend you enabling the business process tracing to be able to check the process' parameters which would help you finding the reason why the needed values are not being updated.
If this isn't sufficient, please describe in more detail how exactly your solution works providing the screenshots of the mentioned business process.
When our contacts become customers, we manually change their status field value in Creatio to "Active" and assign a "Subscription Level". They are active for one year a time. We have a separate Directory website where we want these Active customers to be listed.
Questions:
Is there a built-in way to set up an event that is triggered when a record's Status = "Active" and then sends a payload of the User's information immediately (Name, email, phone, Active status, and Expiration date)? We are prepared to write some API endpoints on the Directory if necessary.
There are similar changes we need Creatio to communicate to the Directory: Change in expiration date Change of "Active" status to "Inactive" independent of expiration date. Change in Customer Package Subscription Level
The goal is to automate these update events from Creatio to the Directory via API or webhook as quickly as possible and minimize effort duplication. We're not quite sure where to start to implement something like this "in the Creatio way".
Please note that there is no basic functionality to mass update the records in the system. The "Mass updating for Creatio" marketplace addon or a business process are the best choices to achieve your goal. Alternatively, you can create an SQL script to update the values directly in the database.
If you are having issues with the addon, you can contact the developer of the solution directly at support@inforce.kz and describe the issue to them.
