Hello,



Unfortunately, there is no workaround with the 5MB limit, since it is a restriction from the ESPs side.

It is a general recommendation to optimize size of your bulk email attachments.

Hi,

we asked the ESP ElasticEmail, according to them, our limit is at 10mb.

Is there a technical reason why in Creatio it is 5mb ?

Cheers,



Damien

Damien Collot,

Thank you for the information. We will pass it on to our R&D team.

Hi, 

has the limit been increased with the new email marketing app & designer ?

Thanks,

Damien

Bogdan,

Hi Bogdan, do you know if the 5mb limit has been increased with the release of Creatio 8.2.1 new email marketing app ? 

In theory, Elastic Email authorizes up to 10mb and Sendgrid up to 30 mb, but Creatio was limiting the mail at 5mb ....

Thanks,

Damien

Hi, 

Any news if the email size limit has been increased with the new email designer ?

Thanks, 

Damien

Hello,

Thank you for your question. Unfortunately, it is not possible to set up logging for the "Merge duplicates" action at the moment. However, we have registered this idea for our R&D team and they will review the possibility of adding such functionality in future releases.

Hello,



To change the section name, you need to go to Application Hub. Then select the section you want to change.

Go to Navigation and sections and select the required section, for example, Account. And you will see a field where you can change the name.

Malika,

Thank you.

Hello!

At the moment, in the mass action of starting the process, nothing can be transferred except the Id of the records. We have registered your wish to add the possibility of passing other parameters besides the Id of records and will consider the possibility of implementing such functionality in future releases.

Hello,

The idea has been accepted by the development team and is now in the process of working out the possibility of implementation. At the moment, we do not have a clear timeline for implementation.

Hello!



You can use a landing page for this task. You will need to add the automatically generated integration code to your website form. How to do this is described in detail here:



https://academy.creatio.com/docs/7-17/user/crm_tools/landing_pages_and_…



Best regards,

Anton

Anton Starikov,

HI Anton,

Thanks for reply. Is this Landing page module available in Sales creatio? 

Hassan Tariq,

Yes, just add the section to the workplace

Hi Harvey, we have similar needs, but no result, unfortunately. 

So, we log all parameters manualy before calling web service :(

Hello Harvey,



If you want to see the body of the request generated by the web service and the response that comes from the server - You can try to use Telerik Fiddler tool to capture requests that are being sent from the Creatio instance

 

But this advice is relevant only for local environments.

If the environment is on a local machine, you can connect Fiddler and test it.

 

In general, if you do not want to use data tracing for a process, we believe that this goal can be achieved through development. For example, a web service call will be made using a script task, in which you will process various responses from the server and write the information you need into a table using C# code.



Thank you.

Hi Danh,

We advise examining the "FinesseCtiProviderV2" schema, particularly the "eventHandler" method. This is where the handling of events, including error codes from Cisco, is implemented.

Additionally, please note that for cloud sites, telephony logs are stored on our servers. You can request the logs via our support.

Have a great day!

Hello Alina Yakovlieva

Thank you for your response, but the concept here that we would like to GET these ERROR CODE DATA from "eventHandler" method in real time or near realtime to showing up in the Creatio CRM UI/UX, any chance that we can do that? If yes, really need your guide to achieve that concept

Thanks in advanced

Hi Mariana, this seems very strange. Are you sue you don't have any contacts that are called "Hardware / ...." which may have been created by mistake through another process. 

No, I don't. These are the names of all my opportunities and my contacts 

Hello,

 

The "To" field in this item receives entries from the VwRecepientEmail view, which is generated by a script up to version 8.1.2. This view, in turn, gathers email information from the "ContactCommunication" and "AccountCommunication" tables.

 

The behavior you described is not expected and is not reproducible on the standard Creatio builds.



Please ensure that you do not have custom logic responsible for forming the VwRecepientEmail table or the Contact/Account Communication, which could affect this behavior.

 

If you are unable to resolve the issue, please contact our support team for analysis at support@creatio.com.

 

Thank you!

Hello Justin,

string myString="myfielddata-data";

int indexRetrieved=myString.LastIndexOf("-");

string result= myString.SubString(indexRetrieved);

other way:

string myString="myfielddata-data";

string arMyString[] = myString.Split("-");

string result = arMyString[1];

AccountId and StatusId are Guids, not strings. Try using this instead:

item.TryGetValue<Guid>("Account", out Guid AccountId);

Do the same for Status.

As a side note, it would likely be easier to just retrieve the data using an ESQ rather than using the collection returned by the read data element.

Ryan