Hello Community,
Is it possible to associate a specific mailbox with a section, such as Orders or Leads?
We’re looking to replicate the same logic used in Case Registration,where an incoming email to a designated mailbox automatically triggers the creation of a new case.
In our case, we’d like to apply this to Orders and Leads. That is, when an email is sent to a specific mailbox, a new order would be automatically created.
Is this functionality available, or are there any recommended workarounds?
Sasor