Dear colleagues

To implement a process who automatically cancel activities not started from more than "XX" hours from the hour they are created, I filter all activities which meet some another conditions and Created on < Previous hours XX.

I want to use a System setting if customer want to change the XX hours, in the future, and not need to touch the process. 

Is there any way possible to replace 10 by a formula like 

Created on < Previous hours [#System setting.SLATasks#] (in the filter condition)?

Thanks in advance

Best regards

Julio Falcón

Hello,



I am experiencing problem when adding filter to filtergroup via add addItem.

Error states, filter.on is not a function.



Here's the esq:

const esq = Ext.create("Terrasoft.EntitySchemaQuery", {
	rootSchemaName: entitySchemaName
});
esq.addMacrosColumn(Terrasoft.QueryMacrosType.PRIMARY_COLUMN, "value");
esq.addMacrosColumn(Terrasoft.QueryMacrosType.PRIMARY_DISPLAY_COLUMN, "displayValue");
if (filterRules) {
	const filterDataFilters = Terrasoft.deserialize(filterRules);
	var filterGroup = new this.Terrasoft.createFilterGroup();
	filterGroup.logicalOperation = this.Terrasoft.LogicalOperatorType.AND;
	filterGroup.addItem(filterDataFilters); // <-- error filter.on is not a function
	esq.filters.addItem(filterGroup);
}

Here's the filter, which I saved in DB:

'{"items":{"59552fe0-df1d-41fc-b4c8-0e24dc86254e":{"filterType":1,"comparisonType":12,"isEnabled":true,"trimDateTimeParameterToDate":false,"leftExpression":{"expressionType":0,"columnPath":"Title"},"rightExpression":{"expressionType":2,"parameter":{"dataValueType":1,"value":"test"}}},"c3e0782f-a3f2-4e21-ad86-88801d5085ac":{"filterType":2,"comparisonType":2,"isEnabled":true,"trimDateTimeParameterToDate":false,"leftExpression":{"expressionType":0,"columnPath":"Account"},"isNull":false}},"logicalOperation":0,"isEnabled":true,"filterType":6,"rootSchemaName":"Opportunity"}'

Here's the error message:

Anyone have any idea about this problem?



Regards,

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