Hi everyone,

Is it possible to show "Events" and "Campaigns" in Marketing plans. I have a requirement to show all the "Events" and "Campaigns" in the Marketing plan's Calendar as Marketing Activity. 

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 Hello!

 

Can you please elaborate on the section Marketing plans - is it custom or a Marketing integration?

 

Would you please provide an example of a business task you would like to achieve with your request?

 

Looking forward to hearing from you!

Alla Blinova,

Marketing Plan is a Section from marketing integration.

So, we want the related "events" and "Campaign " in the calendar. As I can see we can create Marketing Activities but there is no way to Connect "Events " and "Campaigns " in the marketing plans. 

smit suthar,

Will you please specify the integration (addon) used?

 

Looking forward to hearing from you!

Alla Blinova,

This object is from Standard Marketing Application not an integration

 

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Hi Community,

 

I'm having troubles generating a request with the following XML body, using the "Call Web Service" integration tool.

<soapenv:Envelope xmlns:soap="" xmlns:cam="" xmlns:soapenv="">
	<soapenv:Header />
	<soapenv:Body>
		<cam:startProcessCampanhasaaaaa>
			<soap:request>
				<soap:agencia>1</soap:agencia>
				<soap:argumentarioVenda>A</soap:argumentarioVenda>
				<soap:nomeCampanha>A</soap:nomeCampanha>
				<soap:nomeEntidade>A</soap:nomeEntidade>
				<soap:notasAdicionais>A</soap:notasAdicionais>
				<soap:numeroEntidade>A</soap:numeroEntidade>
				<soap:requestId>A</soap:requestId>
				<soap:validadeTarefa>1</soap:validadeTarefa>
				<soap:gestorEntidade>A</soap:gestorEntidade>
			</soap:request>
		</cam:startProcessCampanhasaaaaa>
	</soapenv:Body>
</soapenv:Envelope>

Basically, when I tried to add the necessary parameters for the request, I've noticed that I can't add an object parameter without defining it as an array.

This setting is blocking me from following the structure of the request above. Because the "request" parameter is not an array. I also tried to import the wsdl, and it didn't work either.

 

Is there a way to bypass this? Should I create a script task instead?

 

Thank you in advance.

 

Best Regards,

Pedro Pinheiro

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Hello,

 

You can create this service manually.
Because this is an OOTB behavior with the value "is array".

Hi Kalymbet Anastasia,

 

Sorry, but I didn't understand your answer. The property "Is array" is true by default.

 

Do I need to create the soap request using a script task? 

 

Best Regards,

Pedro Pinheiro

Pedro Pinheiro,

 

Yes, you're right. When the request parameter is of type object the collection is considered a typed array and the checkbox is checked by default and not editable.

In this case, using a script task for the SOAP service would solve the case.

BR,

Bhoobalan Palanivelu.

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It would be awesome to be able to have a landing page generator for Creatio. Make public facing landing pages using the benefits of Freedom UI Designer :) rather than having to use external landing page apps as only option.

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Hello Damien,

 

We have registered this idea for our R&D department and it may appear in future releases.

 

Thank you for your suggestion!

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It is expensive to gather new contacts/leads/opportunities/clients.

In order to improve retention, it would be great to have remarketing capabilities, for example: contacts that unsubscribe from newsletters, having the ability to retarget them on Google (Search Ads, YouTube etc), Meta (Facebook, Instagram), LinkedIn, etc...

In order to improve the retention.

1 comments

Hello Damien,

 

We have registered this idea for our R&D department and it may appear in future releases.

 

Thank you for your suggestion!

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Hello, I'm trying to control the columns that are displayed in the 'Merge Duplicates' window at the Lead Object level.

For Example, in the attached screenshot, the lead score is calculated automatically in run time based on column values and it doesn't matter what the user chooses on the UI ('55' or '63' see: below screenshot). With that said, How do I remove the 'Lead Score' column from the 'merge duplicates' window and for future reference how can I control what columns are being displayed here?

Thank you!

 

 

 

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Hello Vishal, 

 

The column will be displayed in the "Merge duplicates" window,  as soon as there is a conflict between values of this column in the records you are about to merge.

More detailed information can be found in the corresponding article:

https://academy.creatio.com/docs/8-0/user/platform_basics/business_data…

 

However, there are a few exceptions:
- column is included in the list of ignored columns - Creatio will not duplicate identical communication options, addresses, and noteworthy events. It's a base logic of a system which is specified in system's code;
- it's empty;
- it's a system column. 

 

Columns from your screenshot is not included in the exceptions list, there is a conflict between them, the system doesn't know which value to choose for the resulting records: 55 or 63, therefore the user action is needed and this column cannot be skipped from the Merge duplicates window. 

Should you have additional questions, please let us know.
Best regards,
Anastasiia

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Hi community

 

Does anyone have experience with the Matomo connector?

 

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Hi!

 

If you require additional information on the Matomo connector, you may get acquainted with the Guide by the link:  https://marketplace.creatio.com/sites/en/files/app-guide/Matomo%20connector%20Guide.pdf

 

Hope you find the information to be useful!

Hi Alla!

I have installed the connector

I connected to a matomo instance, but nothing happens.

I tried to run manually the business processo  for Sync data from Matomo, but It seems the touchpointsscheduler does not run.

Can you help me?

 

 

 

 

 

 

Stefano Bassoli,

Hi! 

Please contact us via support@creatio.com and describe the issue you are facing with this connector in more details so we could assist you on it. 

Best regards,
Roman

Roman Brown,

Hi Roman 

I found the issue.
It's not related to the connector, but it's related to the data.

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Hi community,

I'd like to set up a custom view that displays the timestamp of a bulk email open for each recipient... do you have any idea if there's an existing view or table to retrieve the data I need? 

Thank you in advance! 

Have a good one :)

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Best reply

Hello,

 

Please be informed that it is not possible to implement this kind of logic even with the help of development. However, we have registered this idea for our R&D team and they will review the possibility of implementing of this functionality in the future.

 

Best regards,

Mira

Hello,

 

Please be informed that it is not possible to implement this kind of logic even with the help of development. However, we have registered this idea for our R&D team and they will review the possibility of implementing of this functionality in the future.

 

Best regards,

Mira

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Is there a way to integrate Google Forms with Creatio's Lead Object. Can the OOTB Landing Page Integration capabilities help here?

Thank you!

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Hello Vishal,

Currently, there are no such connectors.

However, you can also try to set up integration through the Zapier connector directly. It allows you to transfer data between applications.

 

You can connect it to Creatio, and it, in turn, can transfer data from Google forms and tables.

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Hello I got that error after configurated Zapier and Creatio (1.0.1) with Leadfeeder.

 

Error Message

Creatio (1.0.1)

Unexpected token < in JSON at position 4

 

What does it mean? 

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Hello,

When we attempt to install a package from our dev environment to our production environment, we get a package installation error. And in the install log the error reads:
 

" Newtonsoft.Json.JsonReaderException: Unexpected character encountered while parsing value: =. Path '', line 0, position 0."

 

I have searched the community here, and found several posts related to this error. But I cannot find any missing lookup fields nor any missing objects. Could someone tell me a way that I can find the source of the error? 

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Hi Josh,

Please make sure that your exported package doesn't have additional strings appended to it like a date.

Whenever we export a package, the package is downloaded into a ZIP file with the current date appended to the filename followed by an underscore (_). After exporting the package, please remove the newly appended date and make sure the downloaded package name is exactly the same as the package in the configuration section. 

This is one of the reasons that cause an error while installation (parsing of package). Please post your install_log.txt to understand this more better.

BR,
Bhoobalan Palanivelu.

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