I have a campaign node that sends an email which then connects to two outcomes. The transition lines have a short delay and then one has "email clicked" ticked and one has "email opened".

I am finding that my audience will go down the path of email clicked if they click on the link, but anyone who just opens the email without clicking remains participating in the email stage and does not progress down the "email opened" path.

My question is, is there a default delay in determining if a user did not click a link? For instance, will the campaign wait for a day before assuming that user is not going to click and move them down the path? Or do I need to refine my criteria?

I have problem with installing package to new enviroment. I still continue to install the next package. When i want to compile there is an error like this:

and this is the log file:
 

Hi Community, 

We are looking to insert non-contact macros in email template. We have an object with two fields - rate and duration. These fields are not connected to any object and have only one record. We want to insert these two values in an email template. How can we go about it?

Thanks

Hello Community,

                  I’ve built a custom page in Freedom UI to display my data in both List View and Calendar View. I implemented the logic in `SCHEMA_HANDLERS` and used `crt.LoadDataRequest` to toggle between the views. The logic works fine when switching to Calendar View for the first time.

Issue: 
1] When switching from Calendar View to List View and then back to Calendar View, the data disappears.

I have to refresh the page to make the data reappear in the Calendar.

Regards,

Ajay Kuthe

How do i calculate email marketing limit of my creatio account? Currently I have 3347 active licenses . I would like to know how many emails i can send from my account.

Hi Team,

I want to format KPIs  in sending progress and email totals by changing type from white to fully colored. How to go about it? Thanks

Hi,

I’m currently working with email campaigns in Creatio and facing a challenge. I need to generate more granular reports on email interactions for my client. Specifically, I’m looking for a way to track the number of clicks and email opens on a daily basis or within a specific time frame during the campaign. For example, if a campaign runs for several months, we need to see how many emails were opened and how many clicks occurred on specific days or within a given month.

I’ve been using the [AdCampaign] object that integrates with Google Ads and Meta Ads. It provides a granular view of daily data, such as clicks and impressions, through the [Ad campaign Daily Insights] child object. My client would like a similar capability for email data—being able to filter by specific date ranges to view detailed interaction data (opens, clicks, etc.).

Is there an existing table or method in Creatio that allows me to capture and report email interactions in such a granular format? Additionally, would it be possible to combine this email interaction data with the social media data (from Google Ads and Meta Ads) into a unified report that shows all interactions (clicks, opens, etc.) within the same time period?

I would appreciate any guidance or suggestions on how to achieve this, ideally within the marketing module of Creatio.

Hello

Does anybody know how to share records in Freedom UI? In classic UI we have "Action" button with "Set up access right" menu item. But I can't see the similar button in Freedom UI, for example, on Contact form page. Shoud I customize the form and add it?

Hi Team,

I tried transferring campaign flows (Type=Marketing campaign files) from dev environment to pre-prod in a package. I am able to see the updated objects; but I don't see the campaigns in the campaign section. Is there anything I am missing?

Thanks

Hi Community,

I need to import two non-google fonts in Creatio to create emails: Avenir & Awesome. How can we do this in Creatio?

Thanks