Processing bar

Hello,

In the processing bar it is possible to send e-mails to contacts. But the values appearing in the field "To" is also showing the name of all my opportunities as you can see in the picture below. From each table is Creatio pulling these values? Can it show only the e-mails from the contacts?

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Hi Mariana, this seems very strange. Are you sue you don't have any contacts that are called "Hardware / ...." which may have been created by mistake through another process. 

No, I don't. These are the names of all my opportunities and my contacts 

Hello,

 

The "To" field in this item receives entries from the VwRecepientEmail view, which is generated by a script up to version 8.1.2. This view, in turn, gathers email information from the "ContactCommunication" and "AccountCommunication" tables.

 

The behavior you described is not expected and is not reproducible on the standard Creatio builds.



Please ensure that you do not have custom logic responsible for forming the VwRecepientEmail table or the Contact/Account Communication, which could affect this behavior.

 

If you are unable to resolve the issue, please contact our support team for analysis at support@creatio.com.

 

Thank you!

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