In the academy documentation, there is limited information about using the ESQ/ORM server-side methods to delete data, with only 2 or 3 toy examples. We need to efficiently delete large volumes of data using server-side ESQ in one of our processes, but we can't see anything about bulk deleting whil...MoreLess

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Hello Harvey,

You can use out-of-the-box examples of bulk deletion logic. For example we can take the BulkEmailTargetArchiver class and...MoreLess

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Hi,

How can I restrict the "send mail" action so that for all processes, e-mails can only be sent to addresses with a specific domain, and if another domain is used, a pop-up with an error message appears when saving the process?

Thank you.

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Hi Ivan,

 

Unfortunately, it's not possible to display a pop-up showing an error message when attempting to save a process that is restricted...MoreLess

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Hi, 



    I input the Chinese address on Account, however, it can't show on the map below,  Besides, the Creatio connector, mapsly, is okay to input Chinese address. Please help. 



I user the instance of Version 8.1.1.3635 locating in Japan.



Jeffrey / Taiwan user

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Hello,



Open Street Map is an external service; unfortunately, we cannot control its operation. Please note that this is mentioned in our Academy...MoreLess

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Hi!



In my currently Creatio implementation, the AccountAddress.FullAddress field has the following automatic format:

Zip + Country + State + City + Address



My Client want to make it different:

Address + City + State + ZipCode + Country 

Where should I customize that? have not found a business process that does that. 

Thank you in advance,

Ignacio Alvarez.

                                 

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Sadly that is hard coded in the BaseAddressEventListener. I do wish it was configurable in some way - I really dislike having the address values backwards. 

Ryan

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I have an integration with another vendor, where the integration requires a certificate to carry out the integration. There are 2 certificates for each provider. Strangely only one is running normally, the other is intermittent. sometimes it works, sometimes it doesn't. My question is, is there any special configuration for certificates (.pfx) inside creatio or IIS?

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Hello,



There are no special settings for certificates in Creatio.

 

Connecting a certificate in Creatio is described in the article:



...MoreLess

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Hello,

Is it possible to add an attachment to an email within a campaign?

I know it's possible to do it within a business process, but I want to utilize the marketing campaign features.

Have any of you accomplished this in Creatio?

Thanks.

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Hello,

Bulk/trigger emails are not supposed to have files attached to them since the email provider can reject sending this email. The onl...MoreLess

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Hello,

is it possible to log calls from mobile application? When I click on the 'call' icon and dealer is started with selected number, I need to create a record, that call was done from the mobile

Thank you!

Vladimir

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Hello Vladimir,



There is no such option for now.

However, we've registered it in our R&D team backlog for consideration and implementation...MoreLess

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Now that lists have a multi-select feature, how can one access the DataTable_SelectionState for that list and pass it to a BP?  The available button actions don't seem to have an option specific to sections and I'm not yet seeing any samples out there on how to do it in code.  

Has anyone tackled this yet?

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Hi Jeremy!

You can use the following in a request handler for the action buttons for the list - this will return an array of the selected Id...MoreLess

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Hi everyone,

is there any possibility to prefill some of the data when I would like to add a new "next step task" for the account or for the opportunity? I mean, I would like to add a new task, and I don't want to search for the exact opportunity name, if I do it from the opportunity page. 

Thanks, Timi

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Hello Timea,

You have to set the correct data source. For example, if I will create a new task from the case page and I want to fill in th...MoreLess

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Hi everyone, I have a problem with the 360 application in my local instance of creatio.



It's strange because I've already reinstalled it and sometimes it opens the workplace sections (although they are the classic version), logs out, and when I try to enter the form page again, it stays loading in an eternal loop



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