Hello,

Based on the provided information, the error message suggests that there are duplicate element names within the same package. This issue typically occurs when multiple elements in the package share the same name.

To resolve this, we recommend checking the package that contains the Activity object to ensure there are no duplicate element names. Review the elements within the package and confirm that each one has a unique name.

If you identify any duplicates, you will need to rename one of the elements to make it unique within the package. Once the duplicate element names are resolved, you should be able to add the CrtCoreBase package as a dependency without encountering the error.

Best regards,
Ivan

Ivan Savenko,

Hi, 

I confirm that i have duplicate element like

But it  is safe to rename them because one is being used in incoming email message and other in outgoing email message (both section are connected to activity object).

Hello,

Since both sections are tied to the Activity object, it's likely that the error comes from duplicated data bindings in the same package.

You can check the "Data Bound" tab to see which bindings are actually needed. If both are, consider slightly renaming the duplicates (e.g., SysModule_Activity_Incoming, ..._Outgoing) to avoid conflicts.

Alternatively, you could remove or move one of the bindings to another package, depending on your setup.

Best regards,
Ivan

Ivan Savenko,

Hi,

I moved those duplicate elements to other package and now i am able to add new packages in depend on package.

Thanks

Hello!

You can definitely display the resolution time in the list, but unfortunately, applying dynamic coloring directly on the list records is not possible in the current version. However, we have registered the idea for consideration and possible future implementation by our R&D team.

As an alternative, you can consider adding the timer directly in the case record itself in Freedom UI list pages:

You can implement the timer feature within the individual case record:

Thank you!

Creatio does allow you to create your own custom UI components that you can add to the UI and even handle requests, read data, bind properties, etc. Documentation here on creating custom components: https://academy.creatio.com/docs/8.x/dev/development-on-creatio-platform/category/freedom-ui-component

Video tutorial here: https://www.youtube.com/watch?v=CE5uETqTsyQ&list=PLnolcTT5TeE2BMFf_XmJrSwpnbcLCLJkb

A simple approach (with limited capabilities compared to creating a full control) can be seen here: https://customerfx.com/article/embedding-an-iframe-on-a-creatio-freedom-ui-page/ (you could use this approach to render any HTML, not just an IFRAME as the article shows)

Ryan

For classic details, rules implemented on the page are also manifested in the list for the detail. I believe you can just implement the filtering for the lookup on the page for the detail, then it will work in the list as well. 

Thank you Ryan  for your answer!
Actually, my detail is an editable grid. I noticed that the page-level lookup filtering doesn't propagate into editable grids automatically. From my tests and observations, the editable grids seem to require explicit filtering logic within the generateActiveRowControlsConfig method instead.
Could you please confirm if this understanding is correct, and perhaps suggest any best practices or examples explicitly for editable grids?

It would look like this - I typically also add Type=4 for users (although that’s a little redundant) and also add Connection Type=0 to get employee users (not external/portal users). 

Basically, from your screenshot, click "Quantity". Then set count > 0 (or click count to change to exists), then add the sub-conditions under that.

Ryan

Ryan Farley,

Thank you Ryan for your time and help! This solution worked for me. 

Hello,

In order to create the mask for the text field you can add a handler that will apply formatting to the text field value when user are typing.

You can use the following code snippet as an example:

{
	request: "crt.HandleViewModelAttributeChangeRequest",
	handler: async (request, next) => {
		if(request.attributeName == "PDS_SCCPF_luo5kno"){
			let value = await request.$context.PDS_SCCPF_luo5kno; 
			value = value.replace(/\D/g, ""); // Remove non-digit characters
			if (value.length > 11){
				value = value.slice(0, 11); // Limit to 11 digits
			}
			let formatted = "";
			if (value.length > 0) {
				formatted += value.slice(0, 3);
			}
			if (value.length >= 4) {
				formatted += "." + value.slice(3, 6);
			}
			if (value.length >= 7) {
				formatted += "." + value.slice(6, 9);
			}
			if (value.length >= 10) {
				formatted += "-" + value.slice(9, 11);
			}
			request.$context.PDS_SCCPF_luo5kno = formatted;
 			request.preventAttributeChangeRequest = true;
		}
		return next?.handle(request);
	}
}

Thanks so much.
It worked wonderfully.

Dear Nicolas,

You can implement this logic in Freedom UI pages using "Apply filter by page data". 

Below, you can see an example of this binding using "Case Lifecycle" list as an example:



Here is a link on how to set this up: https://academy.creatio.com/docs/8.x/no-code-customization/customization-tools/ui-and-business-logic-customization/element-setup-examples/components/set-up-list-components#title-2761-2 

I hope this helps. Have a great day!

Creatio does have this, or at least it can work like this. If you're using organizational roles, each organizational role can have a management role. The management role inherits the permissions of the users in the organizational role. Meaning, if you create an org role called "sales" and then add an management role for the sales org role, the people in the management role inherit the permissions of the users in the org role. See https://academy.creatio.com/docs/8.x/setup-and-administration/administration/user-and-access-management/user-management/organizational-roles#title-2266-2

Note, this often means you also need to setup object/record permissions for things based on these roles as well, instead of by users (so the permissions can be inherited by the managers of the role). For example, you could add record access permissions that if anyone in "sales" creates a record, that edit permissions is given to anyone in the "sales managers role".

Ryan

Ok, Thanks -- that's kind of what I thought, with my rudimentary experience with roles (and Creatio in general).

So, applying this to our large sales organization ...
Instead of implementing a single "sales" role, we would need to implement a "superuser" role, but for each sales division -- perhaps?

For example, we have 8 sales regions, like "Asia" and "Europe" and "South America".  There are 30-50 sales reps in each region.
We don't want all their "issues" trickling up to one admin, so as I mentioned we want a "SuperUser" in each region:  "SuperUser-Asia", SuperUser-India" and so on.  I guess these would be "management" roles in Creatio.

So, we would have to divide up the Sales Reps (users) into separate orgs (one for each region) so that their data would be visible to their SuperUser? 
Can I create separate orgs in Creatio, all living underneath the main Company org?

Thanks -- any suggestions you have are appreciated!

Rob

Yes, the roles are hierarchical. Each sub role inheriting the permissions of the roles before. You can have a role for sales, then sub roles for each division. Each division can have a managers role which could give them inherited permissions for the division they manage.  

I will have to review this with our integrator.   They are telling us that in the forthcoming release of Creatio, there are some enhancements to roles and permissions -- Are there any hints or documentation as to what this might be?   We need to allow certain roles to be able to edit specific data but not all.

(For example, a salesman creates a customer account DuPont Paints and can assign it to a "master" account DuPont International. This is really something that his local manager admin should also able to do, but can't)

Hello,

Please reattach your screenshot since its corrupted and cannot be reviewed. In general please make sure your package where the element is developed is not the assembly package and that the product that you are working in is of marketing build (like sales-enterprise-marketing-service-enterprise).

Hi Enjio! How are you? As a quick workaround, you could use "Add Data," element add a record, for example, in a "LogSMS" custom entity, and create a BP that has a trigger on that table and the logic for sending the SMS.

Hi,

Yes, starting from version 8.x, Creatio uses dependency injection (DI) more actively, including for services like IFileRepository, which is now resolved via ClassFactory.Get<IFileRepository>().

To override the default implementation, you can register your custom class as the default for the interface in the dependency container.
 

Solution: Register your class for the interface

You have to create your own AppEventListener and bind your class to the appropriate interface there.

public class UsrAppEventListener : AppEventListenerBase
{
	public override void OnAppStart(AppEventContext context) 	{
		base.OnAppStart(context);
		ClassFactory.Bind<IFileRepository, CustomFileRepository>(reuseType: ReuseType.Singleton);
    }
}

Where:

• CustomFileRepository is your custom class that implements IFileRepository
• ReuseType.Singleton (or None) depends on your usage

⚠️ Important: Ensure your class fully implements the IFileRepository interface.

This way, when FileService calls ClassFactory.Get<IFileRepository>(), it will receive your custom implementation.

TU Irina

Tomasz Branicki,

Hi Irina.
I finally manage to upgrate creatio properly so i can try your sollution.
write now i gut such error

Terrasoft.Core.InstanceActivationException
 HResult=0x80131600
 Message=Error creating an instance of the "Terrasoft.Configuration.IFileRepository" class
 Source=<Cannot evaluate the exception source>
 StackTrace:
<Cannot evaluate the exception stack trace>

 This exception was originally thrown at this call stack:
   [External Code]

Inner Exception 1:
ActivationException: Error activating IFileRepository
More than one matching bindings are available.
Matching bindings:
 1) binding from IFileRepository to FileRepository
 2) binding from IFileRepository to UsrFileRepository
Activation path:
 1) Request for IFileRepository

Suggestions:
 1) Ensure that you have defined a binding for IFileRepository only once.

My class is describe like that

    [Terrasoft.Core.Factories.Override]
   public class UsrFileRepository : FileRepository.

can you give me a hand :)

regards
Tomek

Iryna Oriyenko,

Hi Irina.
I finally manage to upgrate creatio properly so i can try your sollution.
write now i gut such error

Terrasoft.Core.InstanceActivationException
 HResult=0x80131600
 Message=Error creating an instance of the "Terrasoft.Configuration.IFileRepository" class
 Source=<Cannot evaluate the exception source>
 StackTrace:
<Cannot evaluate the exception stack trace>

 This exception was originally thrown at this call stack:
   [External Code]

Inner Exception 1:
ActivationException: Error activating IFileRepository
More than one matching bindings are available.
Matching bindings:
 1) binding from IFileRepository to FileRepository
 2) binding from IFileRepository to UsrFileRepository
Activation path:
 1) Request for IFileRepository

Suggestions:
 1) Ensure that you have defined a binding for IFileRepository only once.

My class is describe like that

    [Terrasoft.Core.Factories.Override]
   public class UsrFileRepository : FileRepository.

can you give me a hand :)

regards
Tomek

Iryna Oriyenko,

Hi Iryna;
I find solution
I used rebind except bind.
thank you for help

regards Tomek