Hi!

 

Currently, the webhooks service only works when JSON is sent in the correct format. We don't recommend changing this logic because It is a bad idea to change the way requests are processed it can lead to unknown consequences, it would be better to use ad-hoc services for this. 

You can read more about the webhook service here - https://academy.creatio.com/docs/user/setup_and_administration/base_int…

Also, it looks like you have the correct process in your screenshot. To investigate the log issue in more detail, we recommend you contact our support team. You can send us an email at support@creatio.com.

 

Best regards, 

Anton

Anton Starikov,

could you please provide the community with the correct format of JSON that should be sent to webhook for correct processing.

cause uncertainty about "the way requests are processed can lead to unknown consequences, it would be better to use ad-hoc services for this" ... and webhook functionality became hardly appliable to the real tasks

Oleksandr Lisovyi,

 

View an example of the webhook that the [ Create object records based on incoming webhook ] business process can parse below:

 

{

"Contact": "Testing1",

"PhoneNumber": "+38077777887",

"Email": "test@testting.com",

"EntityName": "Contact",

"Name": "Testing1"

}

You can read more here - https://academy.creatio.com/docs/user/setup_and_administration/base_int…

Hello,

As of now the quick filter functionality (or ability to apply a separate filter) is not yet available for the Home pages. We've registered a corresponding query for our responsible R&D team to consider implementing this functionality in future releases. 



Best regards,

Anastasiia 

Hello,

Apparently, the system does not look at the "Current Package" setting and will save administrative changes as a copy of an object in the custom package.

Hence why currently there are no OOTB tools to transfer administration settings and this task can be only achieved by means of development.



Information relating to the tables is given below:



- SysAdminUnit (Administration object: users and roles)

- SysUserInRole (Users in roles)

- SysFuncRoleInOrgRole (Functional role into organizational role)

- SysAdminOperation (System operations)

- SysAdminOperationGrantee (Access to system operations)

- SysEntitySchemaOperationRight (Access to objects)

- SysEntitySchemaRecordDefRight (Access to default records)

- SysEntitySchemaColumnRight - (Access to object columns)

- SysAdminUnitGrantedRight - (Delegated)

- SysWorkplace - (User Workplace)

- SysAdminUnitInWorkplace - (Users in the workplace)

- SysModuleInWorkplace - (Section in workplace)

I tried to bind these tables but was unable to do so

Satyam Kumar,

Please note that you must have at least basic developer skills to perform this procedure.

To generate queries, you can use tools like Microsoft SQL Server Database Publishing Wizard. The resulting SQL script should be attached to the package (tab - "SQL Scripts").

Hello, 

Please contact our support team via support@creatio.com so we could proceed with further analizys as it's hard to determine the root cause of this behavior with no access to business process and site itself. 

Thank you for understanding!



Best regards,

Anastasiia

Anastasiia Zhuravel,

ok, thanks !

Hello,



What checks can be performed in such a case:

1. Verify the mailbox parameters in MailboxSyncSettings table to ensure that the tokens are correct.
   
   Select * from "MailboxSyncSettings"

2. 1Try reauthorizing the mailbox. If basic authorization is used, provide the mailbox credentials again.
   
   2.2 If OAuth authorization is used, execute the script:
   
   
   
   update "MailboxSyncSettings" set "ErrorCodeId" = '5f906e1c-9521-45df-8e43-82b5109e0e4d' where "Id" = '*mailbox_id*'
   
   This will trigger an error message in CTI Panel . Then click "Connect mailbox again" in the error message that appears in the communication panel.
   
    

3. Check the application logs and microservice logs for errors after reconnecting the mailbox.

4. Ensure that the Email Listener settings are correct and that you are using the new version 1.0.17, which is available in the article.

5. It is also important to verify that the settings on the provider side are correct.

If you encounter any other errors, please contact the support service. support@creatio.com

Hello,

Please refer to this article for the detailed information. 



Best regards,

Anastasiia

Hello Svitlana!

Hope you're doing well.

Please make sure that your development procedure is organized correctly. For that you can check the next articles: 

• https://community.bpmonline.com/articles/working-svn-bpmonline-platform
• https://community.bpmonline.com/questions/best-solution-maintaining-package-structure-large-team-members

Also, we suggest to check this Marketplace application. It can help you to generate packages from the file system.

had the same issue, problem is that update from file system is deleting a schema with id = 1, but not deleting schema with parentId = 1. you can delete temporary contrain in sysschema to update from sile system and thne when trying to recreate you will find the schema and will be able to react to fix this and recreate constraint

Hello,

those instructions do not apply to cloud sites. In order to debug C# code, you'll need a local copy of the site. You can request a copy of the cloud site's database from support and also get the installation files. Then you can set up your own local copy of the cloud system to debug there. There's no option for debugging the server-side code of a cloud system.

Thanks for response 

Hello Raoul,

There are no-code ways to start a process from buttons, etc in a Freedom UI page. I do have a article that outlines how to start a process via code on a Freedom UI page here: https://customerfx.com/article/starting-a-process-from-client-side-code…

Ryan

Ryan Farley,

Thank you Ryan.  That's awesome!