Dear Michael,

Thank you for reaching out regarding the issue you’re experiencing.

To resolve the problem, please try the following steps:

• Open the page in a different browser.
• If the page loads correctly in another browser, clear the cache and cookies in your original browser and check the UI again.

If these steps do not resolve the issue, please contact Creatio Support at support@creatio.com. Our team will be happy to assist you with a deeper analysis of the problem.

I hope this helps. Should you have any further questions, feel free to reach out.

Alina Yakovlieva,

i've already tried to reload it on another account on another laptop and it still fails to save contact business rule even though it says successfully saved

Michael Fernando Handoyo,

Thank you for the update!
Please contact our support team for a more detailed analysis.

Hi,

The field is filled in, but until you save the entry, the event will not be executed. Please clarify what business task is so necessary?

Hi, 

Scenario : Show a specific field only when the record is created.

Which Business Rule should we use?

Thanks

Sasor

Sasori Oshigaki,

Greetings!

Thank you for reaching out. I looked into possible solutions and came across the idea that you could rely on the Resolution time field or find similar fields that are not created until you press Save. Unfortunately, I don’t see any other viable options in your case.

As in my case:

Regards,
Orkhan

Orkhan,

we have also solved requests like this by using fields that will be filled after the record was saved.

However, it would be great if you could add something like a "mode" to the business rules conditions that would have values like "new" and "update".

BR

Hello,

As I can see from the screenshot there is a debug mode turned on. This might be stopping the execution of the logic and preventing from loading the required data. Turn the debug mode off and try to reproduce the issue. 

Yes, you need to activate the new beta feature in 8.2.1 : https://academy.creatio.com/docs/8.x/resources/release-notes/8-2-1-ener…

Hello, some feedback regarding this question?

Thanks

Hello, 

Thank you for reaching out.

This functionality is still in development, so access to it will only be available after the official release, which is currently planned for version 8.2.2.

Sergii Zhmurko,

Thanks for confirming that we will have this feature soon! :-)

Hello,
 

Unfortunately, it's not possible to add such a filter using basic filters. However, you can write a custom filter in the schema code.

For example, for the Owner field on the AccountPageV2 schema, this filter may look like this:

define("AccountPageV2", [], function() {
   return {
       "entitySchemaName": "Account",
       "attributes": {
           "Owner": {
               "dataValueType": Terrasoft.DataValueType.LOOKUP,
               "lookupListConfig": {
                   "filters": [
                       function() {
                           var filterGroup = Ext.create("Terrasoft.FilterGroup");

                           filterGroup.add("HasEmail",
                               Terrasoft.createColumnFilterWithParameter(
                                   Terrasoft.ComparisonType.NOT_EQUAL,
                                   "Email",
                                   ""));
                           return filterGroup;
                       }
                   ]
               }
           }
       }
   };
});

This filter ensures that only contacts with the Email field not equal to empty string will be included in the selection for the Owner field.
 

You can learn more about such filtering in our academy: Link

Thank you for reaching out!

Thanks Pavlo

I did this with days but should work with hours and a date/time field.

[#System variable.Current Date#].AddDays(-7)

Updated via business process

Thank you. We rather not create a business process for such a thing. Looking for a way to do it via business rule. 

Chani Karel,

Hello,

This method can only be implemented through a business process using C# with the ".AddHours(-1)" method.

https://learn.microsoft.com/en-us/dotnet/api/system.datetime.addhours?view=net-8.0



Best regards, 

Orkhan

Create another date/time field and use the set field value in the business rule with the AddHour(-1) formula. That date field will then be one hour behind start time field

Rob Watson

There is no way to do AddHour(-1) in the formula.

Orkhan,

:(

Thanks for confirming 

Hello!

To provide you with an answer, we need to investigate it deeper. Please contact the Support Team directly via support@creatio.com and provide all these details.

Best regards, Mariia

Just throwing out some ideas. Maybe there's some non-printable character that got posted in somewhere? I'd try pasting the contents to a text editor that can show non-printable chars (such as Notepad++).

Also, maybe look at the resource strings? Maybe there's a resource name with some weird char?

Thank you Ryan for your answer, i ve check what you advise me to check, but i did not find any problem.

We are having two OrderProductPageV2 in two separate package: Custom and Custom_transfert, we removed all business rules in the OrderProductPageV2 in Custom_transfert and surprisingly we can edit the orderProductDetail business rules...

Thank you again for your help !