Hello,

Unfortunately, it is not currently possible to use data from related objects to set up business rules. However, the responsible R&D team is already working on implementing this functionality in future releases, although we can't provide any exact ETA yet.

Thank you for your question!

Hello,

As far as we understand,  you are referring to the fact that the "Mulai Bekerja" field is not available for selection in the formula setup.

This is most likely because Creatio currently supports only numeric fields in business rule calculations. Date fields, such as "Mulai Bekerja," are not supported in this context.

Please let us know if you'd like assistance implementing this logic using a business process instead.

Valeriia Hromova,

i have already tried using the business process however am unable to find the year function, so i would like some support here

Michael Fernando Handoyo,

Hello,

Thank you for your follow-up.

You're correct — business rules in Creatio do not currently support date fields in formulas. However, when working with business processes, you can calculate the difference between dates using the C# DateTime structure, as described in the documentation:

https://academy.creatio.com/docs/user/bpm_tools/business_process_setup/formulas/process_formulas#title-1621-4

Also, we have this built-in function that may help you as well:

Substract one number from another, divide it by 30 (if you need months) - here is your result in months (or you can use other math functions from the article)

Dear Michael,

Thank you for reaching out regarding the issue you’re experiencing.

To resolve the problem, please try the following steps:

• Open the page in a different browser.
• If the page loads correctly in another browser, clear the cache and cookies in your original browser and check the UI again.

If these steps do not resolve the issue, please contact Creatio Support at support@creatio.com. Our team will be happy to assist you with a deeper analysis of the problem.

I hope this helps. Should you have any further questions, feel free to reach out.

Alina Yakovlieva,

i've already tried to reload it on another account on another laptop and it still fails to save contact business rule even though it says successfully saved

Michael Fernando Handoyo,

Thank you for the update!
Please contact our support team for a more detailed analysis.

Hi,

The field is filled in, but until you save the entry, the event will not be executed. Please clarify what business task is so necessary?

Hi, 

Scenario : Show a specific field only when the record is created.

Which Business Rule should we use?

Thanks

Sasor

Sasori Oshigaki,

Greetings!

Thank you for reaching out. I looked into possible solutions and came across the idea that you could rely on the Resolution time field or find similar fields that are not created until you press Save. Unfortunately, I don’t see any other viable options in your case.

As in my case:

Regards,
Orkhan

Orkhan,

we have also solved requests like this by using fields that will be filled after the record was saved.

However, it would be great if you could add something like a "mode" to the business rules conditions that would have values like "new" and "update".

BR

Hello,

As I can see from the screenshot there is a debug mode turned on. This might be stopping the execution of the logic and preventing from loading the required data. Turn the debug mode off and try to reproduce the issue. 

Yes, you need to activate the new beta feature in 8.2.1 : https://academy.creatio.com/docs/8.x/resources/release-notes/8-2-1-ener…

Hello, some feedback regarding this question?

Thanks

Hello, 

Thank you for reaching out.

This functionality is still in development, so access to it will only be available after the official release, which is currently planned for version 8.2.2.

Sergii Zhmurko,

Thanks for confirming that we will have this feature soon! :-)

Hello,
 

Unfortunately, it's not possible to add such a filter using basic filters. However, you can write a custom filter in the schema code.

For example, for the Owner field on the AccountPageV2 schema, this filter may look like this:

define("AccountPageV2", [], function() {
   return {
       "entitySchemaName": "Account",
       "attributes": {
           "Owner": {
               "dataValueType": Terrasoft.DataValueType.LOOKUP,
               "lookupListConfig": {
                   "filters": [
                       function() {
                           var filterGroup = Ext.create("Terrasoft.FilterGroup");

                           filterGroup.add("HasEmail",
                               Terrasoft.createColumnFilterWithParameter(
                                   Terrasoft.ComparisonType.NOT_EQUAL,
                                   "Email",
                                   ""));
                           return filterGroup;
                       }
                   ]
               }
           }
       }
   };
});

This filter ensures that only contacts with the Email field not equal to empty string will be included in the selection for the Owner field.
 

You can learn more about such filtering in our academy: Link

Thank you for reaching out!

Thanks Pavlo

I did this with days but should work with hours and a date/time field.

[#System variable.Current Date#].AddDays(-7)

Updated via business process

Thank you. We rather not create a business process for such a thing. Looking for a way to do it via business rule. 

Chani Karel,

Hello,

This method can only be implemented through a business process using C# with the ".AddHours(-1)" method.

https://learn.microsoft.com/en-us/dotnet/api/system.datetime.addhours?view=net-8.0



Best regards, 

Orkhan

Create another date/time field and use the set field value in the business rule with the AddHour(-1) formula. That date field will then be one hour behind start time field

Rob Watson

There is no way to do AddHour(-1) in the formula.

Orkhan,

:(

Thanks for confirming 

Hello!

To provide you with an answer, we need to investigate it deeper. Please contact the Support Team directly via support@creatio.com and provide all these details.

Best regards, Mariia