Hi!

Unfortunately, there is no possibility of changing the working hours in the calendar using the basic tools.

I want to assure you that I have created a request for our development team to implement this functionality in future versions of our application.

Regarding the show/hide weekends button, this logic was implemented via code in the Calendar_ListPage schema in the CrtProductivityApp package. So you can find the logic here and implement it in the same way on your page.

Best regards,

Kate

Hi Alejandro, 

Great idea ! 

Damien

Hello,
 

In version 8.1.1, the base page Calendar_FormPage was renamed to Calendar_ListPage in the product. 

If you had overrides for this page in your custom packages, the override will not be renamed, which will cause a structure generation error, as the schema inheriting from another schema will now have a different name.
 

You need to check if there is a schema named Calendar_FormPage in your system. If such a schema exists, rename it to Calendar_ListPage and also update the Define block in the page code accordingly.

Example:
Before

After


(Before this changes you need temporary clead SchemaNamePrefix system setting)
 

If the issue is not related to this, please contact our support team for assistance - support@creatio.com

Best regards,
Pavlo!

Hello, it works! Thank you very much :)
Is there any way to stay informed about such changes to avoid similar problems in the future? I didn’t find anything about this in the release notes.

Hello,
If an Entity.Save() call occurs in the embedded process or listener, in this case, the signal to start the BP is not thrown.
Try using the EntitySchemaQuery, if I'm not mistaken, it should trigger the necessary Entity level.

Dmytro Vovchenko writes:

Hello,
If an Entity.Save() call occurs in the embedded process or listener, in this case, the signal to start the BP is not thrown.
Try using the EntitySchemaQuery, if I'm not mistaken, it should trigger the necessary Entity level.

It works everywhere except changes in the calendar

"Try using the EntitySchemaQuery" -what do you mean? plz give an example. 

Hello,
 

Thank you for reaching out. We have reviewed the issue and, unfortunately, found that the calendar currently functions this way.

However, we understand that this is not ideal for your specific needs.
 

We want to assure you that we have created a request for our development team to implement this functionality in future versions of our application. We understand the importance of providing our clients with the best possible experience and will work hard to implement the changes you have suggested.
 

Thank you again for bringing this to our attention!

Hello Mirla,

 
Thank you for reaching out. We've thoroughly examined your issue. Unfortunately, there is currently no automatic addition of a meeting button for Google Meets sync activity.   

Let me explain the logic of this functionality in more detail. When you add a meeting link to the activity “notes” field with a meeting link, this button is automatically displayed. 

As a workaround, when you create an appointment in Google Calendar, you can add a link to the description in the meeting details. And in this case, during synchronization, this data will automatically be transferred to the "Notes" field in Creatio and the Join button will appear automatically.

   


Additionally, we offer a connector on the Creatio Marketplace that may address your business needs: https://marketplace.creatio.com/app/google-meet-connector-creatio .

However, we understand that this solution may not be ideal for you. Rest assured, we have already registered an idea for the development department to create this functionality.

Thanks for making Creatio better! 

Halyna Parkhomenko,

I see! thank you for the workaround and all the info! 

Hi,



No, there are no clear markers indicating the difference between imported activities from Outlook because it involves two-way synchronization logic, and the same activity may later be resynchronized, for example, by another user or when the activity changes on the Outlook side.

These activities are always identical.

We will inform the development team about this need and assess the possibility of implementing a mechanism that would allow distinguishing them.

 

Thank you for reaching out!

Hello,

Unfortunately, this logic is hardcoded and cannot be changed at the moment. We have raised an improvement for the development team to make it possible to configure the default Category for this element in future releases.

Thank you for reaching out!

Thanks Pavlo, so no properties in the JSON can be set for this currently at all then? And no overriding of any of the schema handlers would enable setting them either? We currently have a fair amount of handler code, so wouldn't be too worried about adding some more in for now until this is possible in no code.

Unfortunately, it is not possible to change this logic for this scheme at the moment, even using such handlers.

Good afternoon, 

 

Starting from version 8.0.0 this function works correctly, unfortunately our team observed problems with versions before 8.0. 



Best regards,

Orkhan

Orkhan,

Hi Orkhan

Thank you for your reply. Are you saying that from v8 the full sync function with Outlook should work? We have been running v8 for a while now and have not seen any difference in the behaviour, where deletions on one side are made automatically in the other.

Is there a setting, we can disable on a per user basis?

I tried to configure Business Rules in the Activity section, and am able to create a rule to do the match, but cannot get the value to change to 'deselected' as an action.

thanks

Mark

Mark Roberts,

Good day,

Unfortunately, there is no built-in method to disable the default display in the calendar for individual users. Additionally, we do not recommend toggling this checkbox after the activity has been created, as it may create duplicate records.

Furthermore, it is worth noting that according to the default logic, when a case is closed, activities are not deleted but rather canceled. They still remain in the system and calendar.

However, as a workaround, you can add a "Show in calendar" checkbox to the mini card, allowing users to indicate the need for this option when creating activities themselves.

If you have any further questions or need additional assistance, please let me know. I'm here to help.

Hello Florian,



The logic of the Google Calendar Sync with Creatio is the following:

- If an activity was created in Google Calendar and then imported into Creatio, once you delete it in Google it will also be deleted in Creatio.

- If an activity was created in Creatio and then imported into Google Calendar, when deleting it in Creatio it will not be deleted from Google.



We already registered this issue for our R&D team and this system logic might be changed in future releases.

+ 1 for a reviewed logic (with possibility to choose how the logic works in configuration set up of email / calendar integration ) ;)

Hello Timea!

We will register it in our R&D team backlog for consideration and implementation in future application releases.