How can we add a new button in communication panel and trigger a business process through it?

I have referred an existing article but did not got much clarity.

(Article Link: https://community.creatio.com/articles/how-can-i-add-button-communicati…)

Hello,

I would like to know if anyone has an idea how it could be overridden method answerCall on CTI Panel, so that when somebody clicks on Answer call button, edit Page of that specific Call is opened to fill in Notes and other necessary data?

Thank you.

Hi everyone,

is it possible to hide some of the elements on the top right side (communication panel, notification panel). Some of the users wont use any of these, and I would like to hide it, not to bother them why are these there.

Thanks, Timea

Hello,

I would like to set the Do not use email value from Contact communication detail based on the field with the same name from Contact.

How could I do this? If I want to add a Business Rule from the Detail, the page does not open.

Thanks

HI Team, 

There is a way to remove the chat from the communication panel?

Hi,



I am following this old tutorial and seems like not working for me.

May I know if there's any new way to do this?



I am receiving the following error:

message: Error: Script error for "UsrMyMenuStructure"

Here's my code segments.



Communication Panel:

define("CommunicationPanel", ["terrasoft", "CommunicationPanelHelper"],
       function(Terrasoft, CommunicationPanelHelper) {
  return {
    messages: {
      "SelectCommunicationPanelItem": {
        "mode": Terrasoft.MessageMode.PTP,
        "direction": Terrasoft.MessageDirectionType.SUBSCRIBE
      }      
    },
    attributes: {
      "UsrMyMenuActive": {
        "dataValueType": Terrasoft.DataValueType.BOOLEAN,
        "type": Terrasoft.ViewModelColumnType.VIRTUAL_COLUMN,
        "value": false
      },
      "UsrMyMenuCounter": {
        "dataValueType": Terrasoft.DataValueType.TEXT,
        "type": Terrasoft.ViewModelColumnType.VIRTUAL_COLUMN,
        "value": ""
      },
      "UsrMyMenuVisible": {
        "dataValueType": Terrasoft.DataValueType.BOOLEAN,
        "type": Terrasoft.ViewModelColumnType.VIRTUAL_COLUMN,
        "value": true
      }
    },
    methods: {
      getPanelItemConfig: function(moduleName) {
        var config = this.callParent(arguments);
        if (moduleName !== "UsrMyMenuModule") {
          return config;
        }
        return Ext.apply(config, {
          keepAlive: false
        });
      },
      selectItem: function(config) {
        this.set("SelectedMenuItem", config.selectedItem);
      },
      getUsrMyMenuImageConfig: function(itemTag) {
        return this.get("Resources.Images.VisaMenuIcon");
      }
    },
    diff: [
      {
        "operation": "insert",
        "index": 0,
        "parentName": "communicationPanelContent",
        "propertyName": "items",
        "name": "usrMyMenu",
        "values": {
          "tag": "UsrMyMenu",
          "visible": {"bindTo": "UsrMyMenuVisible"},
          "imageConfig": {"bindTo": "getUsrMyMenuImageConfig"},
          "generator": "CommunicationPanelHelper.generateMenuItem"
        }
      }
    ]
  };
});

UsrMyMenuModule

define("UsrMyMenuModule", [], function() {
  Ext.define("Terrasoft.configuration.UsrMyMenuModule", {
    extend: "Terrasoft.BaseSchemaModule",
    alternateClassName: "Terrasoft.UsrMyMenuModule",
    generateViewContainerId: false,
    initSchemaName: function() {
      this.schemaName = "UsrMyMenu";
    },
    initHistoryState: Terrasoft.emptyFn,
    init: function() {
      this.callParent(arguments);
      this.initMessages();
    },
    initMessages: function() {
      /*this.sandbox.subscribe("RerenderModule", function(config) {
        if (this.viewModel) {
          this.render(this.Ext.get(config.renderTo));
          return true;
        }
      }, this, [this.sandbox.id]);*/
    },
    createViewModel: function() {
      var viewModel = this.callParent(arguments);
      return viewModel;
    }
  });
  return Terrasoft.UsrMyMenuModule;
});

UsrMyMenu

define("UsrMyMenu", [], function() {
  return {
    methods: {
      init: function(callback, scope) {
        this.callParent([function() {
          callback.call(scope);
        }, this]);
      },
      onTestClick: function() {
        alert(1);
      }
    },
    diff: [
      //MyMenu
      {
        "operation": "insert",
        "name": "MyMenu",
        "propertyName": "items",
        "values": {
          "generateId": false,
          "itemType": Terrasoft.ViewItemType.CONTAINER,
          "items": []
        }
      },
      //ShowNewMessagesButton
      {
        "operation": "insert",
        "name": "ShowNewMessagesButton",
        "parentName": "MyMenu",
        "propertyName": "items",
        "values": {
          "generateId": false,
          "itemType": Terrasoft.ViewItemType.BUTTON,
          "caption": "Test!",
          "click": {bindTo: "onTestClick"}
        }
      }
    ]
  };
});

Reference:

https://community.creatio.com/articles/how-can-i-add-button-communicati…



Best Regards,

Solem.

I try to override in CommunicationPanel the index property but it doesn’t work :

define("CommunicationPanel", ["terrasoft", "CommunicationPanelHelper"],
	function(Terrasoft, CommunicationPanelHelper) {
		return {
			messages: {},
			attributes: {},
			methods: {	},
			diff: [
				{
					"operation": "merge",
					"name": "centerNotification",
					"index":  1,				
				}

How can I change the position of the icon?