I'm using  CRM Version 7.15.3.1649(latest) cloud login and installed 'Zoom Meeting Connector for Creatio' plugin before meeting schedule as well. (Sales --> Activities -->New Task)

I created the task with 'Create Zoom Meeting'  and once it saved this error is popped up 'Unexpected character encountered while parsing value: <. Path '', line 0, position 0.'  as in below screenshot. Could you please help me to fix the issue.

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Hi Anusha,

 

the error has appeared in the 7.15.3 version. Zoom users weren't automatically imported to Creatio and a Zoom meeting can't be exported correctly. Please use the Creatio product of the 7.15.2 version. The responsible team needs time to fix the issue on the 7.15.3 version.

Thanks for the quick response. Could you please instruct me how to revert 7.15.2 version. I'm using could login of the CRM enterprise trial version.

Dear community,

I got this error while I was configuring the API Secret of Zoom App. 

 

 

I've just inserted the value but it didn't work. 

I'm using a 7.18.1 version of Creatio to test the integration, but in this way I'm not able to configure it. 

 

What's wrong?

 

Thank you in advance. 

 

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Hello,

I'm getting problems with the meeting data, because the process to get Activity participants in the Zoom Meeting associates the participants with a wrong contact, as you can see in the image on http://prntscr.com/rij3k8.

 

Please your help,

 

Thanks in advance

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Hello Julio,

 

please confirm that there are no emails in Zoom for the participants with the wrong contact.

Irina Lazorenko,

Irina, the problem is the activity participants have no email and what the process did is to found the first contact with no email and attach this contact to the participant.

 

I think the process must see if no mail on particpant, it must no associate no one contact to avoid confusions.

 

Thanks

Julio.Falcon_Nodos,

 

thank you for the issue clarification. I have submitted it to the responsible team and come back to you with the response.

Julio.Falcon_Nodos,

 

the responsible team requested to add the ZoomUserId column to the detail list on the screenshot. Please, send the screen with the ZoomUserId column on the Zoom Meeting Participant detail.

Irina Lazorenko,

Hello Irina,

 

I have no this column, see at http://prntscr.com/rmqmbw, also have those info regarding ID http://prntscr.com/rmqo3j, note in this activity I correct mannualy the participants

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Hello all,

 

I have several business processes that my users start from the contact record. Each opens a pre-configured page that allows my users to record information and make connections to other objects. 

However, some of them take longer to start that I'd like. Is there any methods that I should investigate to try and improve performance? There aren't any steps before the preconfigured page so I'm not sure what more I could do.

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Dear Kevin, 

 

Unfortunately, only from this screenshot, it is hard to tell what could be the issue. Please check that there are no web socket issues in your browser. Also, if your application is deployed on-site, please check that web sockets are set up correctly. If it is not the issue please contact support team at support@creatio.com

 

Best regards, 

Dennis 

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Hi everyone,

 

I'm having trouble installing the Excel Reports application ( https://marketplace.creatio.com/app/excel-reports-builder-creatio ) on my local machine.

Everytime, I tried to add the Excel Reports section to my workplace I got this error:

I've not gotten this error before, even after compiling the machine, logging out and clearing the cache, the error persists.

 

Thanks in advance.

 

Best Regards,

Pedro Pinheiro

 

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I get this often as well, always with this specific add-on (the Excel reports package). I always play around with it and eventually get it to work where I can add it to a workspace, but never really sure how to get it to work. Hoping to se reply on this.

Hi Pedro,

please specify the Creatio product and version to reproduce the issue. Try to add first any basic section to the workplace and after that the 'Excel reports' section. 

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Dear Team,

The below code is in script task .Using "Terrasoft.OrderDirection.DESC" in the below code i getting errors.Please tell me how to get the order by column desc. 

 

var fileId = Get("FileId");

var toaddress= Get("toAddress");

        Stream FileA = null;

        string Fname = "";

        var entitySchemaManager = UserConnection.EntitySchemaManager;

        var entitySchemaQuery = new EntitySchemaQuery(entitySchemaManager, "UsrOfferManagerFile");

        var fileDataColumnName = entitySchemaQuery.AddColumn("Data").Name;

        var fileName = entitySchemaQuery.AddColumn("Name").Name;

        entitySchemaQuery.Filters.Add(entitySchemaQuery.CreateFilterWithParameters(FilterComparisonType.Equal,"UsrOfferManager", fileId));

        var collection = entitySchemaQuery.GetEntityCollection(UserConnection);

        foreach(var ent in collection) {

                   FileA = ent.GetStreamValue("Data");

                Fname = ent.GetTypedColumnValue("Name");

                break;

                }

    try {

                MailMessage mail = new MailMessage();

                mail.From = new MailAddress("rpocomm@tmie2e.com");

                mail.To.Add(new MailAddress(toaddress));

                mail.Bcc.Add(new MailAddress("chandanak@tmie2e.com"));

                mail.Subject = "Offer Letter";

                //mail.Body = body;

                mail.IsBodyHtml = true;                

                SmtpClient client = new SmtpClient();

                client.Host = "210.18.64.237";

                client.Port = 6676;

                 if (FileA != null)

                 {

                    mail.Attachments.Add(new System.Net.Mail.Attachment(FileA, Fname));

                 }

                client.EnableSsl = false;

                client.Credentials = new NetworkCredential("rpocomm","rpocomm#2018");

                client.DeliveryMethod = SmtpDeliveryMethod.Network;

                client.Send(mail);

                mail.Dispose();

            } 

            catch(Exception e) {

                throw new Exception("Mail.Send: " + e.Message);

            }

return true;

 

Regards,

Sekhar.

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Terrasoft.OrderDirection.DESC is used for ordering records only in the client esq. The issue occurs because in script task the server esq is used. Please find the example of ordering records in the server esq in the article by the link below:

https://community.creatio.com/articles/how-sort-records-date-modification-entityschemaquery

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Hi everyone,

 

I would like to know how can i add quick filters for a detail, like the ones used for section pages. (check print bellow)

 

I've tried to implement this Quick Filter in the same way i implemented the section pages one, without success.

 

 

 

File attachments
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Hello Pedro,

 

Similar questions were previously reviewed on the Community here https://community.creatio.com/questions/quick-filters-detail and here https://community.creatio.com/questions/prefilter-detail-grid-page-load. Please use these articles I've mentioned so to resolve your business task.

 

Best regards,

Oscar

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How to create duplication rules for custom object

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The following article on Academy describes how to add a new duplication rule:

https://academy.creatio.com/documents/base/7-15/duplicate-search-rules

 

The duplication rule is created for a custom section as well. Just make sure that  the [Indexing for full-text search] checkbox is selected in sections properties - https://i.imgur.com/9fgFFAQ.png

Alina Kazmirchuk,

Hi,

I want to create duplicate rules for a custom object that is not a section. For example, I have a detail on the project section for participating schools, I want the records there to be unique, meaning, accountID+projectId should be unique.

How can I acheive that?

Thanks!

Hi Chani,

 

Were you able to create duplicate search rule for details?

 

Thank you

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Hi



We have a need to cache some data at the user session level on the server and have identified iCacheStore as the repository choice for this. The following link (https://academy.creatio.com/documents/technic-sdk/7-15/repositories) only gives examples to store strings as values inside the cache object dictionary. 



Could we get a code snippet for how to store C# objects as values inside the cache object dictionary? Thanks in Advance!!

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Dear Shrikanth,

 

In order to store an object in Application cache you should serialize the object to string and save the string. Please find more information about serialization in the article by the link below:

 

https://stackoverflow.com/questions/2434534/serialize-an-object-to-string

 

Best regards,

Norton

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Hi, Hope could someone me



I want to implement a Portal in Creatio using the Laravel Framework. Please provide your assistance to do this.

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Hello, 

Is there any way to record voice note in contact section ? Instead of writing a note, my client needs to record his notes. 

Thank you

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Hello Sanae, 

 

There are no basic tools and features to realize your business task on a clean install of a standard Creatio product. It can be done only by means of development and customization, but unfortunately, we do not have any examples of its implementation.

 

Kind regards, 

Olga. 

Olga Avis,

Thank you for your reply. Have a nice day.

Sanae ADRAR,

 

If your client uses chrome only (no mobile app), I suggest that you find a voice recorder/transcriber extension that allows you to put the transcripted text in the [Note] text area.

 

Thank you

Mohamed

Mohamed Ouederni,

Thank you Mohamed!! I see that we can use it only with chrome. my client uses IE and the mobile but I will try it anyway. 

Thank you again.

Sanae ADRAR,

Hello, did you find a solution for mobile app?

Mykhailo Kniaziev,

 

There is no such functionality yet, but I will assign your case to this project to increase its priority.  

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