In Case Management, I want the case status to automatically update to "Resolved" whenever a customer replies to a case email with the keyword "resolved". Could you please guide me on how to achieve this?
Just like the title says is it possible to extract data from xlsx or csv file to Creatio through a service class? I know you can do it through freedom UI, but I am wondering if it's possible to do it through code. Do terrasoft libraries provide that support?
Is there an out of the box web service in Creatio that could be used to find all the roles that a user belongs to? Or to check if the user belongs to a particular role? Where can I find the documentation on all the inbuilt webservices provided by Creatio?
Basically, you'll query SysUserInRole where the current user = the SysUser value. The SysRole lookup column will provide you the roles linked...MoreLess
I'm trying to find the database table where all the column config is stored that you can view through the Object Designer UI (EntitySchemaDesigner), but I don't appear to be able to find it. I have seen some of this data appears to be stored for Lookup columns in the SysEntitySchemaReference table,...MoreLess
Alternatively, how can I get Creatio to drop columns removed through the EntitySchemaDesigner from the database safely? i.e. a cleanup of the...MoreLess