For Financial Services Creatio product lineup, thre is BaseFieldsDetail schema of the BaseFinance package to set up details with fields. This package is available only in Financial Services Creatio product lineup.

 

I need to enable the Product Parameters Terms using the Field Details in Freedom UI. What is the best way?

 

This is the view of the field detail in Classic I'm trying to replicate

 

image.png

Like 0

Like

5 comments

Hello,

 

Please resend the screenshot, as it is not available on our end.

Second attempt

Mira Dmitruk,

 

Screenshot shared again

Good day, 

We would like to clarify whether you would like to 
1. introduce the adaption of this detail in Freedom UI version of the same page
2. or whether you wish to develop this detail for another section?

The closest element to a detail from Classic UI in Freedom UI is an expanded list that would refer to the elements of the relevant object 

Show all comments

I'm using a Request for Approval element.

log in to the various users and want to approve and I don't see that the approval table counts the approvals on their screen. its always 0 before approval. this is normal ? 

the only one who sees the counter count perfect is the "admin" user. why ?

 

thanks! 

Like 0

Like

1 comments

Hello!

Make sure that there are no errors in the console or network during the panel opening.

The cause might be a modified configuration, and an entity could have been added to it.
 

Run the script:

select smv.* from SysSchema ss
right join 
SysModuleVisa smv on smv.VisaSchemaUId=ss.[UId]
where ss.id is null
 

If the script returns a record, you can delete it, as it does not exist in the configuration.

Please note that you should first run this on a copy and make a backup before executing it.

Show all comments

Hi team!

 

The progressbar is currently changing how many stages show, based on the screen size. 

 

If you check the images below, wider screens are showing all stages and at certain point is reducing to current and next stage. 

 

 

 

Is it possible to tweak at which width length is doing this change? or remove this behavior at all forcing the breadcrum to show all items?

 

Thanks!

Like 0

Like

1 comments

Hello,
 

Thank you for your question.


Currently, this behavior is not adjustable, but we will keep you informed of any updates on this feature. We've registered your request with our R&D team to explore the possibility of customizing the progress bar’s stage visibility based on screen width in future releases.


Best regards,
Ivan

Show all comments


Hello I was attempting to display other attributes of Product in Lead section (except of Duration) , like minimum amount, maximum amount and so on.
Could you please asssist me with this issue 

Like 1

Like

1 comments

Greetings,

 

To realize this business problem, you can check out our documentation on part creation.
 

You can find more details in this article:

https://academy.creatio.com/docs/8.x/no-code-customization/8.0/customization-tools/ui-and-business-logic-customization/page-layout/create-new-detail

Regards,

Orkhan

 

Show all comments

Hello,

 

I am trying to set up an A/B split test in a campaign, however when I install the add on from the market place in the link below, I am not seeing this added into the campaign set up. Are there any tips/tricks on getting this to work? After installing the app I updated the DB structure, generated the source code for all schemas and compiled my environment and still not showing.

 

https://marketplace.creatio.com/app/split-tests-marketing-campaigns-cre…

Like 0

Like

1 comments

Hi Teresa! 

This app is compatible only with Marketing Creatio up to 7.17.2 version. For the new versions, I recommend using Creatio basic Random split element.
 

Additionally, we have unpublished "Split tests in marketing campaigns for Creatio" due to the low version compatibility.

Should any questions arise, please let us know.
 

Show all comments

Is there any way to open a web page in preferably a new tab of the browser.  I've tried doing this in a client module with `window.open( ... )`, however a tab/ page is opened for every user logged in and not just the current user's browser.

 

If not can I make a feature request, a process element that enables a new tab to be opened and directed to a page.

Like 0

Like

4 comments

Hello Gareth,
Thank you for your question.

Could you please describe your problem in more detail? Unfortunately, it is hard to understand what your issue or intention is.

Hi,

 

I am building an integration to access NatWest APIs.  To do this the user has to give consent for access on the NatWest website.  This is done by redirecting from Creatio to a page on the NatWest website where the user logs in and selects which accounts they want to give consent to, at which point NatWest send the browser back to a redirect URL.  So I need to redirect the browser to a NatWest URL from within Creatio to get consent.

 

I also have a second problem.  I need to give the NatWest API a redirect URL to send the browser back to Creatio after the user has given consent.  I thought I could do this using the Creatio webservice to run a process.  However NatWest append the consent code parameter to the redirect URL with a '#' fragment, e.g.,

 

https://dev-thesite.creatio.com/0/ServiceModel/ProcessEngineService.svc/UsrWebserviceProcess/Execute#code=021ff693-b3ef-4da4-ae2a-4ba41a8ada04

 

Creatio is expecting the a query string to be appended using a '?' character as is standard and does not process the parameters.

 

Is there a way to process a redirect URL in Creatio that will process the parameters in a '#' fragment?

Gareth Osler,

If i understood you correctly:
I think that an answer to the first part of your question can be window.open. The second problem you are describing is a bit confusing but you can a web service that will create a business process and pass there a result of your call to NatWest. 
 

Yevhenii Grytsiuk,

 

Thank you for your reply.

 

The problem with `window.open()` is that it opens the window for all users logged in to the Creatio instance and not just the current user.  I have worked around it by displaying the URL in a dialog for the user to copy and paste into a browser tab.  But a way to open a web page in another tab in the current user's browser would be good.

 

I have a solution to the second issue, creating a new Freedom UI page to act as the redirect URL.  It's a workaround but it works.

Show all comments

I want to send a weekly report to specific group of people with dynamic content like lead converted in last week, opportunity closed in last week etc. 

How can I configure email template with such data from creatio sections?

Like 0

Like

1 comments

Hello,

 

You could use a business process where the system calculates this value (formula element), use the 'send email' element with the template, and add this information using business process parameters.

 

Best regards,
Yuliya

Show all comments

Hello Community,

 

       I have created Business Process 1 with three parameters. I can send the GUID from the Form Page, but I also want to pass the SchemaName as a parameter to the Business Process.

 

1] Business Process: ( Process with 3 Parameters: )

 2] Account_FormPage:

How can I send a text value parameter from the Form Page to Process? Can I Send the Multiple Parameters to Business Process? Is there any solution for this?

 

Thanks, 

Ajay K

 

Like 3

Like

4 comments

Hello!

Unfortunately, it is impossible to do it now, but we've registered it in our R&D team backlog for consideration and implementation in future application releases. Thank you for helping us to improve our product.


Thank you!

Hi Andrii,

 

Thank you for your response.

 

I have a question : If I trigger the process from different pages, such as Account_FormPage, Contact_FormPage, or Order_FormPage, is it possible to capture detailed information in the business process flow indicating from which specific page the button was triggered?

 

I'm looking for something similar to how HTTP request header parameters work.

 

Regards,

Ajay K

Hi Ajay,

Unfortunately, when triggering a business process from a button, it's impossible to determine from which specific page the process was initiated using no-code tools. However, we recommend creating a separate business process for each page. This approach lets you know exactly which page the business process was launched from.

Best regards,
Andrii

Hi Andrii Kurta,

 

Thank you for the clarification. I understand that using no-code tools may not allow us.

 

However, I would like to explore whether this can be achieved using code.

 

Could you please guide me on how I might implement a solution using code? Any examples or documentation you can provide would be greatly appreciated.

 

Best regards,

Ajay

Show all comments

Hi, 

 

Is it possible to pre-populate "To"field on Freedom UI email popup? (when opening the popup from contact page)

 

 

Thank you!

 

Like 4

Like

7 comments

Yes !!

This is a major annoyance reported by our sales team & client's sales teams.

(I say major when they have a couple emails they need to send per day through Creatio, it does not make sense that it cannot at minmum link the "to" with the contact when opening from the contact page. It a small thing that becomes big with multiple repititions a day)

Does anyone know how to accomplish this?

Hi Javier,

It looks like the message composer component does expose a "to" input property. I assume you could bind an attribute to that to populate

I've not tried this doing this yet. When I debug there the "to" value is an array of strings containing strings like "Ryan Farley <test@email.com>;"

Of course, setting that would only help if you're using the MessageComposer component on a page, like a contact and need to set for that contact. For using the EmailMiniPage, you'd still need to get the context of the record to the page. Since it's based on Activity, maybe it would work to just set the default values for the activity?

Ryan

BTW I just tried using an crt.CreateRecordRequest for Type=Email and including a Recipient and Contact, it didn't work. It did open the EmailMiniPage, but it doesn't show a To value. It also didn't let me send it, I got some message about exceeding Max size text. Not sure why but it apparently doesn't like to have default values set (weird because it works for a reply, it does set those fields for that)

Ryan

Here is the information I receive from Creatio about this issue:
This is planned in ootb in 8.2.1 or 8.2.2. version. Estimation - early winter. For now, product owner advises that developing a workaround solution will be an overkill for this task as there is no easy workaround.

Javier Collazo,

That is a bummer. Thanks for sharing those details Javier.

Ryan

:-( Thanks Javier

 

Show all comments

Hey guys, is there any way to make the toolbar of the RickText editor to be fixed on top and always visible?

 

Right now is hard to realize is a RichText, unless you click in the textbox and then in the icon for the toolbar to appear.

 

I'm in version 8.1.2

Like 1

Like

1 comments

Hello, Andres!

To implement such an idea, we need to empty the space on the page for the RichText editor. Unfortunately, this is impossible in the existing releases.

We've registered your idea for the future versions of the application! 

Thank you for making us better!

Show all comments