Hi Community!

Our customer is generating documents in their old CRM system in an interactive way.
This means they can merge the data from the CRM with the report template into a Word document, then edit that document in Word and save the final result to CRM as PDF.
 

As far as I know, this is not possible in Creatio 8, but is very important for the customer!

Is there any way to achieve this goal? I searched the marketplace but haven't found a proper solution.

 

Thanks,

Robert

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Hello,

Unfortunately, there is no such option at the moment. 

However, we understand that this is not ideal for your specific needs.

We want to assure you that we have created a request for our development team to implement this functionality in future versions of our application. We understand the importance of providing our clients with the best possible experience and will work hard to implement the changes you have suggested.

Thank you again for bringing this to our attention, and please do not hesitate to reach out if you have any further questions or concerns.
However, we understand that this is not ideal for your specific needs.

 

Halyna Parkhomenko writes:

Hello,

Unfortunately, there is no such option at the moment. 

However, we understand that this is not ideal for your specific needs.

We want to assure you that we have created a request for our development team to implement this functionality in future versions of our application. We understand the importance of providing our clients with the best possible experience and will work hard to implement the changes you have suggested.

Thank you again for bringing this to our attention, and please do not hesitate to reach out if you have any further questions or concerns.
However, we understand that this is not ideal for your specific needs.

 

Thanks for the info! Is there an ETA on when the feature might be available? Also something like "not in the next x versions" would already be of help!

 

Thanks,

Robert

Robert Pordes,

 

Unfortunately, there is no ETA at the moment, but we have increased the priority of this implementation with your case.

 

Have a great day!

 

Best,

Alina

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Hi Community,

 

We have this business requirement where we need to add duplicated communication options. For example, we can have two records for the same phone number.

 

When we try to add the same number, we receive the following error:

 

How can we turn off this validation/constraint? 

 

Thank you in advance.

Best Regards,

Pedro Pinheiro

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Hello Pedro,

You can add a few equal phone numbers as the communication options. All you need is to choose the different types for them:

Hi Anhelina,

 

Thank you for the response.

 

The idea here is to use the same type. For example, we need to create multiple duplicated instances for "Mobile Phone", because later on we will be using these records for our business logic. The number might be the same, but we have other attributes that have unique keys. We want to change this rule so it can be applied to those attributes.

 

Best Regards,

Pedro Pinheiro

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Hi Community,

 

We are localizing in Italian our application. We are using the OOTB Email Page for sending email and replying to email.

 

In the reply email window we are not able to localize the highlighted label (see attached file) while we do not have problem in localizing send email window.  

 

May we ask some suggesting for addressing our aim?

 

Regards

 

Stefano

File attachments
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Hi,

 

To set localized values for the From, To, and other fields, you need to go to the settings of this field on the editing page and set the localized values as shown in the attached screenshot.

Sergii Zhmurko,

Hi Sergii, thank you very much for your response. We have already localized as per your indication and we suceeded in localized the (New Email window). We are not able ti localize the response window (reply/forward email window) even if the Creatio code page seems to be the same (Email page). 

Regards

Stefano

Hi,

 

Try to apply these localization settings specifically on the reply editing page. 

 

I was able to do this in the base application build.

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Hello,

 

Is anyone aware of a direct integration to Azure AD for OU and User setup? Or is it on the product roadmap?

 

The current LDAP solution will not work.

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Hello,

As for now, there is no such functionality. We have already registered the idea for our R&D team to implement this functionality in further releases.
We will assign your case to this project to increase its priority.

Thank you for choosing Creatio!

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Hello community,

I'm interested in utilizing the Script element within Creatio. Where can I find reference materials or code samples for C#?

 

Additionally, is there a platform available to compile C# code snippets before directly uploading them to the Creatio Platform (in the Script Task Element)?

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Hello,

 

All available examples of using the code in the script task element can be found here. As for checking the C# code - there is no such platform for business processes script tasks. You can create a code in Visual Studio and check if it works. Then, using the provided article, implement the same functionality in the business process script task.

Is it also possible to create your Standard source code and call those from a script task?  Similar to Process to calculate actual working time in projects on schedule?  

Oleg Drobina,

Thanks for your response. Is it feasible to import Terrasoft packages into Visual Studio? If yes, could you provide the steps to do so ?

keith schmitt,

 

as in OOP you can create an instance of a class and use its methods in the logic of a business process. Use Terrasoft.Configuration in the business process (add it to the process usings in the process settings) and create an instance of your class as SomeClass nameOfTheInstance = new SomeClass().

Ajay,

 

You can enable development in the file system as described here and there won't be a need to manually import packages in the Visual Studio. You will be able to review the code and apply changes to it.

Oleg Drobina,

Is there any video reference available?

Ajay,

 

I'm afraid we don't have it, but I will ask our Academy team if they can create such a video tutorial. Thank you for this suggestion!

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Hi community,

I designed a process like following Images in dev site. In Send Email element, I checked "Ignore errors on sending". But Creatio threw error end terminate this process. What is wrong with this? 

Thanks

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Error

 

 

 

 

 

 

 

 

Hello,

 

Please delete all those mailboxes from the program and synchronize them again on behalf of the supervisor user to address this issue. To avoid such a situation in the future, we recommend synchronizing the mailbox once and allowing shared access to it for other system users, as described in the academic article here.

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As the title says, we sometimes need to disable buttons while still showing them - something which was easy to do in Classic UI. Is there any way of doing so in Freedom UI? I can't see any examples in OOTB Freedom UI areas, anywhere that does have disabled buttons OOTB are in Classic UI sections (e.g. the "Finish session" button on the System User page on the Access Rules tab when no record is selected).

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Classic UI buttons have a property 'enabled'
Freedom UI buttons have a property 'disabled'

Hi Harvey, 

Does it not work to bind an attribute to the enabled property of a button and set as true/false? I've not tried that, but I assume it would work? Have you already tried that?

Ryan

Classic UI buttons have a property 'enabled'
Freedom UI buttons have a property 'disabled'

Huh, not sure how I missed that, could've sworn I tried doing that! Thanks both.

As a note, the only way I could find to put some kind of hint/tooltip on the button when it's disabled is by using the "title" property, which gives you a standard browser tooltip display when hovering the mouse over the button. And binding that to an attribute that you change to be blank when the button is enabled.

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How do you set a prefix for all schemas? How do you add a new section called "Requests"  with some fields?

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Hello!

 

In system settings search for:

Prefix for schemas and package name

SchemaNamePrefix

 

More detailed information about new section creation can be found in this article: https://academy.creatio.com/docs/8.x/dev/development-on-creatio-platform/getting-started/first-app/develop-application/create-a-new-section

Another article, that can be useful for you is how to create the custom package:

https://academy.creatio.com/docs/8.x/dev/development-on-creatio-platform/development-tools/packages/create-a-package

 

Thank you for being an active part of the Creatio community!

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Question

Hello community,

 

I couldn't found in the academy documentation on how to use the freedom UI page parameters, can you help me?

 

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Hello,

You can view all the elements of Freedom UI designer by clicking on the link: https://academy.creatio.com/docs/8.x/setup-and-administration/administration/user-and-access-management/user-management/import-users-from-excel

The parameters for each element can be different, depending on which element you are using.

Hi Malika

thank you for your reply

I think the link you shared with me is not related to my question.

I found the answer myself, I was trying to define the virtual column as a page parameter incorrectly, defining it via the code

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New error generated by Parent Account exercise:

Two Use Cases for Lists in Creatio’s Freedom UI (techadv.com)

 

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Hello!

 

Could you please provide a screenshot of the component settings?

This is the Page Layout:

This is the component settings:

I used this article you recommended and followed the steps:
Two Use Cases for Lists in Creatio’s Freedom UI (techadv.com)

In example #2 - the related accounts appear but I cannot "add New Account". This just creates a new Account but no relationship as a Parent Account.

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