Hello Vladimir,

The code looks correct, according to the screenshot. To obtain more information about why the logic stopped working, I recommend debugging the system.

One of the possible solutions is to add the Enums to the Module:

define("UsrCustomSectionVisaPageV2", ["ConfigurationEnums"],
  function(ConfigurationEnums) {//....}

Best regards, Anhelina!

Nothing has helped with openCardInChain.

We have used OpenCard instead - it works

Kind regards,

Vladimir

Hello,

We recommend checking if all the steps from the article have been completed:

https://academy.creatio.com/docs/8.x/dev/development-on-creatio-platfor…

For example, ensure that these values are set:

<fileDesignMode enabled="true"/>
...
<add key="UseStaticFileContent" value="false"/>

All steps must be completed.

Hello Kalymbet,
Hope all is well. 

Thank you for providing that link. I followed its steps listed on the page as follows: 
Enabled file design mode
Disabled UseStaticFileContent 
Compiled my instance (no errors)
Downloaded packages to file system successfully (no errors)
Gave IIS Usr full access to the Terrasoft.Configuration file

I still received the same error. It looks like it is not able to find the SectionModuleV2.js file. 




 

Kalymbet Anastasia,

Hello,
 

We also recommend that the user under which the application pool is running should also have full access to the {rootAppFolder}\Terrasoft.WebApp folder

Serhii Parfentiev,

Thank you for the suggestion. I added Full control access to the IIS User for the Terrasoft.WebApp folder and I still received the same issue. For reference, I attached an image of the Terrasoft.WebApp security properties. 

Hello,
Could you please verify under which user the Application Pool is running? If you have changed the user, please make sure to grant permissions for this user too.

If this doesn't help, additionally please try the following scenario:
1) Deploy the application.
2) Authorize and allow the inner part of the application to initialize (after login, wait for the application to finish loading).
3) Only after that, make changes in the Web.config file to enable development on the file system and follow further instructions. 

i have done all the steps and facing the same issue
not able to open lookup, process log , but contact , account , creatio ai dashboard is opening 

Varun Mishra,

Please confirm that you have completed all the steps described in each message in this thread above, including the last one.

Mira Dmitruk,

Any Update

Pranshu Basak,

Could you please specify what update you are expecting?

Mira Dmitruk,

hello, i tried all the steps still not working 

Varun Mishra,

Hello!

Please run a full generation and compilation.

Although from the screenshot it’s clear that the script did not load, it’s possible that you still haven’t granted the necessary permissions to the folder. We recommend giving full access to the folder for the IIS user under which the application pool is running.

If the error persists, please register a ticket via email: support@creatio.com

Regards, 
Orkhan

Orkhan,

I updated my local version from 8.2.1.5446 to 8.2.3 and issue resolve  using this article https://customerfx.com/article/automated-upgrade-procedure-for-on-premise-implementation-of-creatio/

Hello,
 

1. 1. Unfortunately, the Message Composer element is not customizable in the system at the moment. However, we have increased the priority of this task to add such a capability in a future product update.
    

2. We do not have ready-made examples of such an implementation, but you can achieve this using a business process instead of sending messages manually.
 

You can implement the sending functionality via a script task, where you pass the draft activity ID. A similar approach was discussed here:
 

🔗 Send email from a portal user using ActivityEmailSender
 

After that, you can use a task to send the record.

Hope this helps! 

Hello,

Creating operations on a large number of columns and data, which could be time-consuming, may lead to performance problems in the future. Please try to avoid big batch operations so as not to face the situation of 100% server CPU utilization.

As a workaround:

1. You may create a custom Web service and pass the needed data to it.
2. Create a business process that proceeds with needed data modifications

Hello!

Unfortunately, the planning functionality is currently unable to process values from a previous period.

The described case is best solved with the help of the MP solution: https://marketplace.creatio.com/app/calculated-metrics-creatio. There it will be possible to output three indicators: Current Fact, Previous Fact, Percentage of the ratio of the current to the previous one.

Best regards,
Anton

Hello!
 

You can achieve this without code by creating a business process that will be triggered and open the required page.

You can read more about business processes on the Creatio Academy:

https://academy.creatio.com/docs/8.x/no-code-customization/8.1/category/process-administration

Regards,
Orkhan

in my case thats not an option.... 

Hello,

Unfortunately, the "SysFile" object is not suitable for use as an image source for the gallery, as it lacks some key image-related settings.
However, if the images are simple, this can be achieved using "handlers".

The main works to be done:
1. Configure a filter for the gallery to ignore invalid files.
In the example, display only files whose names end with ".png".
 

2. Populate the "image" property in "templateValuesMapping" within the gallery settings in the metadata.
In the designer, this field should be empty.
Let's take this one as example:
"image": "Gallery_gckk34fDS_SysFileToImage"
 

3. Implement a handler for "crt.HandleViewModelAttributeChangeRequest" in the metadata.
Here’s an example of the handler:
{
    request: "crt.HandleViewModelAttributeChangeRequest",
    handler: async (request, next) => {
        if (request.attributeName === "Gallery_gckk34f" && request.value?.length > 0) {
            for (var i = 0; i < request.value.length; i++) {
                const record = request.value[i];
                const recordId = record.attributes["Gallery_gckk34fDS_Id"];
                const recordName = record.attributes["Gallery_gckk34fDS_Name"];
                const recordUrl = "/0/img/entity/hash/SysFile/Data/" + recordId;
                const newColumnAttribute = {
                    displayValue: recordName,
                    value: recordId,
                    url: recordUrl
                };
                record.attributes["Gallery_gckk34fDS_SysFileToImage"] = newColumnAttribute;
            }
        }
        return next?.handle(request);
    }
}
 

How the handler works:
When the loaded collection is not empty, we populate the attribute specified in "templateValuesMapping" for each record with a specific object.
In the "url" field, we set the following link:
"/0/img/entity/hash/SysFile/Data/" + recordId
The system will load data from the "Data" column of the "SysFile" object based on a given identifier.
 

If you have any additional questions, feel free to ask.

Hello,

There is a marketplace add-on you might be interested in:
https://marketplace.creatio.com/app/microsoft-teams-connector-creatio

Best regards,
Ivan

Hello,

You need to make sure that you are making changes in the view mode of the activity mini-page.

Hi Pavlo Sokil,

Thank you for your response.

I have added the new field in all three modes, but the new field doesn't show on the mini page, as I have shown in the photo. The new field shows on the mini page that opens on the click of the pen:

Maybe you have some custom Activity types which are not related with this Mini Page in SysModuleEdit.

Run the sript:
Select * from "SysModuleEdit" where "SysModuleEntityId" in (select "Id" from "SysModuleEntity" where "SysEntitySchemaUId" in (select "UId" from "SysSchema" where "Name" = 'Activity' and "ExtendParent" = 'false'));

And check if for your type Mini page and Mini Page Modes are defined.


For a more detailed analysis, we recommend contacting Creatio technical support.

Best regards,
Pavlo!

Pavlo Sokil,

After executing the query you sent, I get these values for the columns you pointed out:

Hello,

In Creatio, organizational and functional roles are transmitted using the "role" attribute. This attribute is not listed in the JIT mapping but can be found in the SsoServiceProvider table under the SamlUserRole column.

To pass user roles to Creatio, simply create a claim named "role" on the Identity Provider side. For example, in Entra ID, this would be configured accordingly.

The claim should contain the attribute value where your roles are stored.

!Important: Role names must exactly match the role names in Creatio, including case sensitivity.

Regarding SSO technology and implementation, we can only assign existing roles to a user. Roles are not created automatically because:
 

1. 1. A role must have predefined permissions or inherit from another role;
   
   2. The SSO protocol does not allow retrieving a full list of roles from the Identity Provider—only data about the current user can be obtained. So we only get the name of the role of the logged-in user, not the entire organizational role hierarchy.
   
   I hope this answers your questions.

Hi Pavlo, 

That answers my questions more completely than I was hoping. Thank you for your expertise and for including screenshots!

Joshua,

You also need to create the corresponding attribute in the SsoServiceProvider table in the SamlUserRole column, following the instructions above, and then fill it in on your SSO provider side.