Question

Duplicate count on account / contact form page

Hello community,

 

Do you know how I can configure the duplicate widget on account or contact form page like the following snapshot ?

 

 

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In the classic UI I can enable it using the DuplicatesWidget feature.

In the freedom UI it does not work the DuplicatesWidget setting.

Hello,

 

Unfortunately, this widget is not currently available in Freedom UI.

However, we are pleased to inform you that our development team is already aware of this need and is actively considering adding this functionality in future versions of Creatio. Your feedback is valuable and helps us improve our product.

Thank you for choosing Creatio!

 

Hi, 

I hope sooner than later, because indeed, the videos show this widget in Freedom UI ...

@stefano, there are some possibilities provided by the following app: https://marketplace.creatio.com/app/deduplication-freedom-ui-enhancements 

Thanks,


Damien

Damien Collot,

Hi Damien I tried the addon you suggested, this addon doesn't provide the widget feature.

I've doubt, when the functionality will be integrated on the system what will happen for the customer who used the marketplace addon?

Stefano Bassoli,


Hi, it's a good question. For what happens when the functionality gets natively integrated in future versions without the need of the addon.

It's one of those hygiene expected CRM features that is taking too long to re-emerge in Freedom UI. Data quality is paramount in a CRM. 


Damien

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