Hi,

 

I need to place a checkbox in the center of a grid cell. I have tried with a text label and I could justified it by adding the following code to the diff property of the attribute:



"styles": {

     "labelStyle": {

          "textAlign": "center"

     }

}

 

The label finally looked like this:

However, I did not find a way to center a checkbox field into the grid:

I hope you can offer me a solution. Thank you in advance!

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Hello,

As a suggestion, you may modify the diff part of these elements, so that they will be in the same container.

After that, you should apply a needed style to both elements.

In this article, you can find an example of how to center different elements.

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Good Morning,

We are trying to export an excel file with macro in it.

After installing IntExcelExport we manage to extract the date we need in an excel file.

We wanted to do the same with an excel template containing a macro.

We could not do that, the upload to Creatio of the sample file does not produce an error but it generate a corrupt file.

 

it is very easy to reproduce the issue:

1-You need to install the add-on  IntExcelExport.

2-Create a new Custom extraction.

3-Inport an excel template with macro in it (Microsoft Excel Macro-Enabled Worksheet (.xlsm) or Microsoft Excel 97-2003 Worksheet (.xls)).

4-Try to generate any king of report (the generated file will be corrupted and will not open)

 

Could you help us please to manage to generate a excel file with macro in it.

Should we use another product?

Thanks.

Best Regards.

Yassine

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Hi Yassine,

I'm sorry to say that the Excel reports builder does not support Excel templates with macros. There are no similar apps for your consideration at this time.

Irina Lazorenko,

Hi Irina ,

Thanks for your response.

I found a workaround, i will just include a link to the macro in a different file already existing in the download folder.

It is not ideal but if it works it is ok :)

 

Best Regards.

Yassine

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Hi,



Need to update an instance with redis installed on CentOS linux. We need to indicate the redis path in the install.xml file. On the linux server it is installed in the standard "dir /var/lib/redis " . So we added "var/lib/redis" or "/var/lib/redis" with no success.



 





There is no indication about "RedisPath"  in the update guide https://academy.creatio.com/docs/release/update-guide/update-guide and we are stuck on the naming convention that Creatio requires.



Any ideas ?



Thanks,



Damien

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Hello, Damien!

 

The following instructions can help you to chieve the result you are looking for: Installing updates

There is a part related to commenting on the field when Redis is deployed on another machine. 

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Hello Community,

I need the filter options of a customer portal page within regular sections. I need to hide the advanced filter menu from the section filtering menu.

Do you have any idea of how to do so?

 

Thank you in advance, have a nice day! 

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Best reply

Hello,

 

In the replaced BaseSectionV2 module you need to:

 

1) define the GetExtendedFilterConfig PTP message with the subscribe direction:

"GetExtendedFilterConfig": {
					mode: this.Terrasoft.MessageMode.PTP,
					direction: this.Terrasoft.MessageDirectionType.SUBSCRIBE
				}

2)  subscribe to the message:

subscribeSandboxEvents: function () {
					this.callParent(arguments);
					const quickFilterModuleId = this.getQuickFilterModuleId();
					this.sandbox.subscribe("GetExtendedFilterConfig", this.onGetCustomFilterConfig,
						this, [quickFilterModuleId]);
				},

3) in the onGetCustomFilterConfig method handler disable the advanced filtering:

onGetCustomFilterConfig: function() {
				return {
						hasExtendedMode: false
					};
			}

An example of the code used in the portal can be found in the BaseDataView module.

 

Best regards,

Oscar

Hello,

 

In the replaced BaseSectionV2 module you need to:

 

1) define the GetExtendedFilterConfig PTP message with the subscribe direction:

"GetExtendedFilterConfig": {
					mode: this.Terrasoft.MessageMode.PTP,
					direction: this.Terrasoft.MessageDirectionType.SUBSCRIBE
				}

2)  subscribe to the message:

subscribeSandboxEvents: function () {
					this.callParent(arguments);
					const quickFilterModuleId = this.getQuickFilterModuleId();
					this.sandbox.subscribe("GetExtendedFilterConfig", this.onGetCustomFilterConfig,
						this, [quickFilterModuleId]);
				},

3) in the onGetCustomFilterConfig method handler disable the advanced filtering:

onGetCustomFilterConfig: function() {
				return {
						hasExtendedMode: false
					};
			}

An example of the code used in the portal can be found in the BaseDataView module.

 

Best regards,

Oscar

Thank you Oleg Drobina!

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Will be questions about Atlas on the theoretical exam in the Service Certification? 

Will the theoretical exam be from the Service Creatio analyst self-assessment?

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Best reply

Dear Khaled,

 

There is only one question about Atlas release in the current certification/recertification exam. All self-assessments have been updated to reflect the questions to be expected during the certification/recertification exam: https://academy.creatio.com/self-assessment-tests?type=1&product=Market…

 

We recommend passing the self-assessment test a couple of times in preparation for the actual exam.

 

Best regards,

Anastasiia

 

Dear Khaled,

 

There is only one question about Atlas release in the current certification/recertification exam. All self-assessments have been updated to reflect the questions to be expected during the certification/recertification exam: https://academy.creatio.com/self-assessment-tests?type=1&product=Market…

 

We recommend passing the self-assessment test a couple of times in preparation for the actual exam.

 

Best regards,

Anastasiia

 

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Hello,

 

I was wondering if it is possible to run a process that creates a case for each contact we have in contacts section based on start time signal

 

Thank you,

Mariam M.

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Hello Mariam,



I like the following way (you can make your own filtering condition to mark that Contact doesn't have such Case yet)



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Is there a table I could query that would show me all the email templates that have been used?

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Hello Mitch,

 

Could you please elaborate on the task you are trying to do?

 

Thank you,

Artem.

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Hi community,

 

In my UAT environment, I revoked a user's system administrator permission by removing him from the "system administrators" role.

The user continues to have the same system administrator permission.

I have tried clear the redis cache, but the problem persists.

 

 

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Hi Stefano,

 

I had a similar problem, in case the problem was that the was not sys admin but was manager of a user with sysadmin role.

And being a manager you inherit the roles and the users you are managing.

 

hope it helps,

Luis

Luis Tinoco Azevedo,

thank you Luis for your suggestion

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Hi team,

is it supported the multi edit page feature on portal case page?

I created two different edit page for case for portal section but it doesn't work.

What Am I doing wrong?

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Hello Stefano, 

 

Yes, such feature is available for the portal case pages. 

Edit pages can be added and configured directly from the Section Wizard:

 

If the issue occurs for the specific portal user or role, I would suggest to double-check the access rights for such users.

Should you have any additional questions, please let us know. 

 

Best regards,

Anastasiia

Anastasiia Zhuravel,

Hi Anastasiia

I created 2 edit pages based on the category field.

The weird thing is that if I remove the block element "Response container" and "Solution container" from edit page 1, the same changes appear on edit page 2

Stefano Bassoli,

 

The issue may occur if the edit pages were created incorrectly, for example directly from the configuration and have incorrect dependencies.  I would suggest to re-create anew the edit pages directly from the Section wizard.

If the issue persists, please contact us at support@creatio.com so we could investigate the issue from our side. 

 

Best regards,

Anastasiia

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Unexpected issue in MSWord prugin for printables. Happens when I try to Select report. I assume this happens when printables/reports are trying to be loaded

Unexpected character encountered while parsing value: <. Path "", line 0, position 0.

https://prnt.sc/03qcxHxUWByT

The plugin is used here on a brand new out of the box demo environment.

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Hello Julius, 

 

This error indicates that one of the reports has the lookup column which has no parent object specified. In order to clarify which report exactly has such column you may delete the reports one by one, each time checking whether the issue is reproducible after deleting the specific report (I'm afraid it's the easiest way).

Once you have clarified which report gives an error and which lookup column doesn't have the parent object, there is a need to run the following query for the object of this lookup column:

update [SysSchema] set [ParentId] = (select [Id] from [SysSchema] where [Name] = 'BaseLookup') where [Name] = 'The name of the object with an error (not its Caption, but Name)'

 

After that the issue should not persist for this report. 

Best regards,

Anastasiia

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