You have to be aware that since the 8.0.9, Sections Configuration Items, Problems, changes, releases are not anymore available for new clients after the 8.0.9.
Product documentation and the website of Creatio are still referencing the features...
Thank you for the detailed explanation Orkhan, an official communication of the changes for old to new service would have been welcomed though...MoreLess
If you look at the Cases_FormPage it hide a lot of elements of the page is in “create” mode using a business rule that just checks if CreatedOn is filled in or not.
Does Dynamics 365 provides a set of APIs that allow Creatio to interact with its entities, including the Case entity. for an example we need to get single instance as well as list of Case entities base on filter criteria.
I'm trying to modify the chat panel to add a new button that will contain another type of template, but I can't find which module file refers to this panel.
What files are related to this panel that allow me to make changes within it?
I need to know if it is possible (and how to proceed if possible) to upload a file into Creatio (in this specific case an audio file) from an external application using OData connection in version 8.0.10. The file need to be uploaded into the attachments detail of a custom section.
I'm calculating the response and resolution date in the case through a business process using the "Add Business Days" user task but is not working, it appears the error:
I think this happen because is not compatible with postgress sql. Do you know if there is another user task or feature I can use to perform this calculation?
I am trying to configure an instance in 8.0.10 using Changes, Problems, and Configuration Items however the sections are not appearing either in Freedom or Classic UI. Have they been removed? I can see the objects still in the Configuration screen but they are not appearing in Workplace Setup.
