Hi;
I think I miss something in configuration byt i have no idea what.
1. First i add new language to local dev environment.
2. I add translations
3. I run apply translation.
4.Download package to file system.
5. resources has been created (of course xml) and descriptor as well.
6. Add language to TST environment.

7. Load package.

8. No translation has been added.

any ideas why?

Regards
Tomek

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Hello!

Could you compare the language ID in the TST environment with the dev environment?

The language should have the same ID.

You can add data binding with the culture record to the package to achieve this.

Thanks Alona,
I am a little bit confused because in translation xml there is only language code not Id but I try

Regars Tomek

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Hi;
I would like to add link to Entity page (Using lookup field) in auto generated page but i want  this item be a read only one

Is it possible?
 

Regards
Tomek

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Hello,

 

Could you please describe what exactly your business idea is in more detail, provide a screenshot with example where and how you want to set this up?

Mira Dmitruk,

Hi;
I create such page

the claim request field is link to entity page

byt i can change it I would like it to be readonly

Regards Tomek

Tomasz Branicki,

I believe the only way to accomplish this is to use a preconfigured page instead of autogenerated. 

Ryan

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Hi;

We try to upgrade version 7.17 to 8.1
in our solution we use such script (in attachment) after upgrade FindFlowElemetbyName return null.
We try to find wait for signal element.

 

thanks for any suggestions.

Regards
Tomek

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Hello!

Unfortunately, the file is not available.
Please re-send it once again.

Alona Dolya,

Hi.
 that is ScriptTask we use

private bool UsrSetClaimRequestCrSignalScriptTaskExecute(ProcessExecutingContext context) {
    var uc = Get<UserConnection>("UserConnection");
    
    var claimSignalDAO = new ClaimSignalDAO(uc);
    
    var signalId = Guid.Parse(context.Process.FindFlowElementByName("UsrClaimRequestStartSignals").GetPropertyValueByPath("RecordId").ToString());
    var signalTypeId = claimSignalDAO.GetSignalType(signalId);
    var crId = claimSignalDAO.GetParameterGuid(signalId);
    
    Set("UsrClaimSignalType", signalTypeId);
    Set("UsrClaimRequest", crId);
    
    return true;
}

Hi;
Does anyone have idea why script element do not see the start element by name.


Regards
Tomek

 

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I have encountered an unusual problem.

Task: On the main page, create a button that opens a custom module with a detail. There are entries in the details and a help field that takes the user to the "Case" page.

I created a custom module, extend from "Terrasoft.BaseSchemaModule" and "schemaName" and "entitySchemaName" to my schema and entity.

There are no problems with the display, but when I go from my module to the "Case" page and want to return:

1. The "Close" button is triggered only the second time

2. It returns me to the main page and not to my module.

I tried to open my custom module through the "sandbox.LoadModule" - the "Close" button started working immediately, but I still returned to the main page

 

 

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Hello Dmitrii,

It's not so apparent from the description where the problem exactly is. Could you please share two parts of the code:

1) the custom module;

2) how did you add the button on the page

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Hello everyone!

The problem is as follows:

A user is not created when syncing with LDAP, although the LDAP element itself comes to Creatio (I checked the LDAP Element in the directory) and the business process works without errors during synchronization.

Tell me, please, what could it be?

 

---

Всем привет!

Проблема следующая:

Не создаётся пользователь при синхронизации с LDAP, хотя сам элемент LDAP в Creatio приходит (проверил по справочнику Элеменет LDAP) и бизнес-процесс отрабатывает без ошибок при синхронизации.

Подскажите, пожалуйста, что это может быть?

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Добрый день.

Вы можете настроить Debug режим для логера Ldap в файле nlog.settings в папке Terrasoft.WebApp.

Расширенное логирование позволит вам узнать какие этапы синхронизации прошел ваш пользователь.

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Hello,

we need to store long encrypted string in Lookup object. We have added Encrypted text field to the object, but when try to save string, get an error: "Maximum text length exceeded (1674/500)"

 

How is it possible to save long text in encrypted text field?

 

Thank you!

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Hello,

 

We have registered the idea and forwarded it for consideration to the responsible team for further review and release in one of the upcoming versions.

 

Currently, only workarounds at the client's business logic level are possible: either using a regular text field with maximum length and performing encryption of the value before saving and decryption after retrieval at the business logic level, or using two "Secure Text" fields and splitting your string into two substrings, storing them in the two fields, and concatenating them upon retrieval.



 

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So i was using MS Word plugin some time and it worked perfectly. 

One day i tried clicking Connect inside Word and i had this error message :



'.', hexadecimal value 0x00, is an invalid character. Line 1,position 1.



Tried updating Net, uninstalling and installing older/newer version of MS word plugin. Nothing helped. 



Any ideas? 



Thanks!

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Hello!



I'd suggest to approach the support team via support@creatio.com to have a closer look at the error.

It is hard to determine the root cause without having the access to the Word plugin itself. 

 

Thank you,

Kate

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Hello!



When user clicks "Follow the feed" (e.g. in exact Document), they expects to receive notification in CTI-panel on every Feed/Comment added to that Document. 

 

However notifications do not appear. Is it normal behavior or anything wrong?

And is there any option to notify users about Feed/Comment added to the Document they follows?



Thank you

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Hello Vladimir,



It's expected behavior.  



As for now, your business task could be achieved by business process. 

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Question

I got a strange error when trying to open Preconfigured page on UAT envirinment

no changes on the process or page has been made recenty.

The page has not been even started



Terrasoft.Common.InvalidObjectStateException: Column Id value cannot be obtained because it has not been loaded.

 

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Hello,

 

Please make sure to contact our support team directly at support@creatio.com and describe this issue in more detail, so we could help resolve it.

thx Mira.

it correctet itself.

its looks the engin cant localize any paremeters or page.

But its start working



regards

Tomek

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Hello Creatio Community,

I can not add records in a custom detail added in the Account section.

When i Click the plus sign of the detail nothing happens.

From F12 i get a very generic issue (Can not read properties of undefined (reading ' toLowerCase'). How can i further debug/solve the issue ?

Thank you

Sasori

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Hello Sasori,

 

unfortunately, it is quite difficult to analyze the issue like as there might be too many different reasons for such an error.

 

I kindly recommend you creating a separate support case and our team will help resolving the problem you are facing.

 

Kind regards,

Gleb.

Thank you Gleb :)

I was having similar issues.  What I found out is it depends where the detail is at.  For example I was creating a detail around work history.. One of the default fields was contact.  If I entered any contact other than the employee I was looking at it wont show on that contact record.  There is a logical dependency there...  I took the contact component out and works fine....  @Sasori... that is My guess as to what you are running into.

Jason Miller,

Thank you very much Jason !

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