Hello,

Is it possible to change the working hours of the calendar component in the Freedom UI? If so, is it customizable per user so each one can have different hours based on their needs (e.g. changing the time zone in the user profile).

On the other hand, in the default calendar page there is a custom action to show/hide the weekends

Is it possible to include that custom action in a new page manually?

Regards

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Hi!

Unfortunately, there is no possibility of changing the working hours in the calendar using the basic tools.

I want to assure you that ...MoreLess

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Hello,

I am trying to upload files as you would do manually in the browser, but using an API. When dragging and dropping a file into the attachments tabs of any section, I see in the browser that Creatio performs a POST request to its FileApiService with a format like the following example:

The endpoint...MoreLess

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Hi everyone,

I'm working with Creatio CRM and need to trigger an approval process via API. I have a custom object called EpbSolicitudes, and each request has a unique ID (e.g., 1e80cd00-2cf4-4ecc-a61c-511d7afa3568).
 

My goal is to invoke the approval action programmatically using an API call. Specifically...MoreLess

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Hello,

If your approval is created using a business process, you can trigger the business process using the ProcessEngineService.svc service...MoreLess

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In the classic UI, the timeline showed portal messages.

However in the Freedom UI, portal messages are not available to select:

They are not available as an option in the timeline settings.

How do we enable these?

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I believe in Freedom UI cases, portal messages are just Feed messages (with the External property set). For the filter, you'd just set the option...MoreLess

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Є налаштовані права доступу. коли "All employees" створює запис, то даються право на читання і редагування двом іншим групам. Але при створенні запису права доступу надаються наступні:

Двом групам, які налаштували

автору запису

і "All employees" - чомусь ця група має право на читання і редагування, хоча ніде таке налаштування не вказане.

В чому може бути причина самовільної видачі прав групі "All employees". В якому напрямку шукати?

Розділ кастомний.

версія 8.1.2

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Якщо налаштовувати права так:

То кейс не відтворюється в 8.1.2 в чистій збірці. Права видаються автору і двом ролям (1 та 3 лінія підтримки)...MoreLess

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Hello Creatio Community,

    I want to display Contact List in a dropdown. The Contacts should be dynamically filtered based on the Account selected in another dropdown on the same page, As Shown in below Image.

Requirement:
    When the user selects a particular...MoreLess

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Hello,

Unfortunately, the desired functionality cannot be implemented with user's methods. However, as a workaround, you can do the following:

1)...MoreLess

Hello,

Unfortunately, the desired functionality cannot be implemented with user's methods. However, as a workaround, you can do the following:

1)...MoreLess

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What is the best filter to use to measure FCR for cases?

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Hello,

The First Resolution time cannot be changed using the OOTB tools.

However, perhaps I have misunderstood your question.

Could you please...MoreLess

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When creating a filter using a date field of a related child object and using "maximum = Previous month", the results seem to be off by one day. For example, the current month is November and the filter pulls data with dates from Oct 2nd through Nov 1st.  

Has anyone noticed this behavior?   Is there a time zone related setting that would affect this or something?  

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Hi,

Please provide screenshots of the filters you have set up and the records that were affected by these filters, so we can try to reproduce the issue on our side.

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Hello Creatio Community,

I'm working on integrating Creatio CRM with a third-party application, and I’d like users to access specific Creatio pages without needing to log in each time they navigate from the third-party app.


Here are some specifics of my setup:
When users are logged into the third-party...MoreLess

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Hello,
 

Could you please provide more technical details regarding your implementation? Are you using OpenID for authentication in Creatio...MoreLess

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How to hide Canceled and Closed cases in Agent Desktop?
https://i.imgur.com/uGPHS3Z.png

This is the queue config: https://i.imgur.com/LibhjZ3.png

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Hello!

The root cause of the issue is that in addition to new records in the queue, users also see their own records that are in the works o...MoreLess

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