Unexpected issue in MSWord prugin for printables. Happens when I try to Select report. I assume this happens when printables/reports are trying to be loaded
Unexpected character encountered while parsing value: <. Path "", line 0, position 0.
The plugin is used here on a brand new out of the box demo environment.
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Hello Julius,
This error indicates that one of the reports has the lookup column which has no parent object specified. In order to clarify which report exactly has such column you may delete the reports one by one, each time checking whether the issue is reproducible after deleting the specific report (I'm afraid it's the easiest way).
Once you have clarified which report gives an error and which lookup column doesn't have the parent object, there is a need to run the following query for the object of this lookup column:
update [SysSchema] set [ParentId] = (select [Id] from [SysSchema] where [Name] = 'BaseLookup') where [Name] = 'The name of the object with an error (not its Caption, but Name)'
After that the issue should not persist for this report.
Best regards,
Anastasiia