Hi team

 

I created on account page a detail using ContactCareer entity,

I added a custom add button which opens the contact mini page for adding a new contact.

My problem is when the user add the new contact, the contact career entity does not reload 

 

What is it my mistake?

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Hello Stefano,

 

I recommend checking if you have properly connected the account with the new contact. Specifically, please verify the "Which column values to set?" button parameter and ensure that you are transferring the necessary values correctly.

By ensuring that the account and contact settings are properly aligned and the appropriate values are being transferred, you can resolve the issue and achieve the desired functionality.

 

Best regards,

Kate

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Hello Community, 

 

I wanted to hide Task Properties button in the pre-Config page.

Any suggestions in achieving it is really helpful.

Thanks

Gargeyi.G

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To hide the task properties button in particular pre configured page 



- Create a module for css "UsrPreConfiguredPageCSS" and add the code in LESS :



#{{PageCode}}TaskDetailsButtonContainerContainer{

    display: none;

}



- Add the CSS file in the page client module.





Here {{PageCode}} will be UsrClientUnit_d105110

Hope this helps.



Regards

Goparna Nasina

It would be best to uncheck the "Create activity" checkbox in the pre-configured  page settings in process designer.

https://academy.creatio.com/docs/release/release-notes/7182-release-not…

Solving it with CSS styles is wrong and could stop working at any moment. It uses parts of CSS that are not publicly documented or checked for backward compatibility.

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Hi all,



I have multiple edit pages for a section in classic UI and I want to upgrade my instance to freedom UI. How can I set up several form pages in Freedom UI for a section?







Thanks in advance & regards

Goparna Nasina

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Goparna Nasina,

This is now possible in Creatio 8.1.

Ryan

Not yet possible in Freedom UI.

Hi community,



Any update on the multiple edit pages in Freedom UI?

Currently we have 3 edit pages for opportunity in our classic UI instance and we wanted to convert the opportunity page to freedom UI page.

Kindly let us know how this can be done.



Thanks in advance

Goparna Nasina

Goparna Nasina,

This is now possible in Creatio 8.1.

Ryan

Ryan Farley,

Thanks Ryan

Ryan Farley,

 

I've a freedom UI section with three edit page, which depends on a lookup field.

Is it possible to control which user can use a specific edit page?

In the classic UI using record permission on lookup values and  a bit of javascript code I can hide the edit pages based on the current user.

Thank you

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Hi,

we have a Freedom UI page with an editable list component connected to an object. If the user has changed any record, the "Save all" button should be pressed to apply updates (see screenshot). Now we want to implement objects saving on "Apply changes button". Is it possible? We thought about similar handler as for refresh data, but for saving datasource:

const handlerChain = sdk.HandlerChainService.instance;
await handlerChain.process({
    type: "crt.LoadDataRequest",
    $context: request.$context,
    config: {
        loadType: "reload"
    },
    dataSourceName: "DataSourceNameHere"
});

 

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Hi,

If I'm not mistaken, you can use crt.SaveRecordRequest (example here) or crt.SaveDataRequest (example here)

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Hi community,

 

I added some records in [Connected to] Details. But when I check on the diagram, nothing changed.

Is there any way to update the diagram automatically after adding a record in [Connected to] details?

 

Thank you!

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Hi Bao, 



In order to help you with this question we need more details on how exactly records were added and where you want them to get displayed. 



Please contact our support team directly via support@creatio,com and provide us with this detailed info so we could advise you on this matter. 



Kind regards, 

Roman

Hi Roman,

 

I already contacted the support team

Thank you for your assistance!

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Hi all, 

 

Sometimes the requirement is to import a single column of data to an object - for example "Email" of "Contacts". 

 

However, if you have multiple required columns in the object, you must import all those columns again.

 

Is there a way around this? curious if I am missing a simple setting or if anyone deals with this differently.

 

Thanks

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Yes would love to temporarily pause rules on some fields at import

Hello Harry,

 

As of now it's expected oob behavior. The required columns cannot be disregard as it may affect the import results.

We'll register a corresponding query for responsible R&D team to consider applying changes to this behavior in future releases. 

 

Best regards,

Anastasiia 

 

Anastasiia Zhuravel,

any news on this?

We would really need the freedom to decide which fields to provide during import... 

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Hi Creatio Community,

We want to customize/extend functioanilty of the Account Form page found in Customer360 app.

Which is the right way to do it ?

Sasori

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Hi Community,

Any update regarding the topic?

Sasori

Greetings,



Firstly, please make sure that you are working in Freedom UI before applying any changes. You may apply the changes directly through UI or via customizing the package contents.

You may do so by following this Academy article:

https://academy.creatio.com/docs/user/platform_basics/freedomUI/turn_on_the_freedom_ui/general_procedure?_gl=1*h5poxo*_gcl_au*NDEwODkzNDYzLjE2ODk1OTEzNjc.



Second, you need to apply a few, certain changes to the app through the configuration. You may find more information on this subject here:



https://academy.creatio.com/docs/developer/development_tools/packages/packages_basics/overview

https://academy.creatio.com/docs/developer/architecture/composable_architecture/overview

https://academy.creatio.com/docs/developer/marketplace_app_development/app_compatibility/configure_the_app_for_composable_architecture_compatibility/overview



If you would like to export your packages for further customization on other applications, you can find more information on this subject using this guide:

https://academy.creatio.com/docs/developer/getting_started/transfer_application/overview



In regards to renaming packages.

Unfortunately, you can't rename the package once it is already exported, renaming the archive wouldn't change the package name itself. You can try to rename the package when it is still in the dev environment in the SQL console changing the name of the corresponding record in the SysPackage table. We don't recommend to do this, however, if it is really needed you can backup the database, change the name, generate the source code for all and compile all. After that, if while testing the functionality no errors would occur you can export the package and transfer it. 



 

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If you merge your Facebook and Instagram accounts in Facebook Messenger, and connect your Facebook account to Creatio, will you receive messages from both accounts in Creatio?

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Hello Anton, 

 

As of today we have a task to integrate instagram in order to let you receive the messages from Intagram either, so it possibly will be implemented in our future releases, but currently it is not possible.

 

Have a nice day! 

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Hello Everyone,

 

We have an Orders page from which our invoices are generated. The rate of Invoices depends upon the Day of the Week. (Different rate for weekdays & Weekends). However, one key thing is missing which are UK Holidays. Is there any way to define UK holidays in the system or in my process, so that the system knows that this day is a holiday and the rate should be the holiday rate?

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Hello Hassan,

 

You can achieve this in the following manner:

 

1) Create a custom object (parent object should be "BaseLookup") where two integer columns should be added: UsrDayOfHoliday and UsrMonthOfHoliday. They will be used to store the day and the month of holiday respectfully.

 

2) Create a lookup in the "Lookups" section based on the object from step 1 and fill it in:

3) Your business process that generates orders should be modified and additional check for the current day to be UK holiday should be added. Like in the example below:

The logic here is simple: get current day and month and set it as process integer parameters, then use these integer parameters in the "Read data" filtration. Then we have the "It's holdiday!" conditional flow with the following condition:

 

[#Get possible UK holiday.First item of resulting collection.Id#] != Guid.Empty

 

It will check if any record was found in the "Read data" element and if so the "It's holiday today!" autogenerated page will be displayed. Otherwise the process will be terminated. 

 

In your process you need to use the same approach but instead of the autogenerated page you need to trigger the logic you need to be triggered when it's holiday in UK. Otherwise trigger regular logic for other days.

 

Hope it helps!

Hi Community, Any Ideas for this?

Hello Hassan,

 

You can achieve this in the following manner:

 

1) Create a custom object (parent object should be "BaseLookup") where two integer columns should be added: UsrDayOfHoliday and UsrMonthOfHoliday. They will be used to store the day and the month of holiday respectfully.

 

2) Create a lookup in the "Lookups" section based on the object from step 1 and fill it in:

3) Your business process that generates orders should be modified and additional check for the current day to be UK holiday should be added. Like in the example below:

The logic here is simple: get current day and month and set it as process integer parameters, then use these integer parameters in the "Read data" filtration. Then we have the "It's holdiday!" conditional flow with the following condition:

 

[#Get possible UK holiday.First item of resulting collection.Id#] != Guid.Empty

 

It will check if any record was found in the "Read data" element and if so the "It's holiday today!" autogenerated page will be displayed. Otherwise the process will be terminated. 

 

In your process you need to use the same approach but instead of the autogenerated page you need to trigger the logic you need to be triggered when it's holiday in UK. Otherwise trigger regular logic for other days.

 

Hope it helps!

Oleg Drobina,

 

Hi Oleg,

 

This looks promising really! Will try this and update. Thanks for you help!!

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Good day, colleagues!

Please help me understand the issue. On the OpportunitySection (and similarly on the LeadSection ), the system does not allow any changes to be made, not even adding a simple comment. I'm making changes to the schema that was automatically created when modifying in the section wizard. It's in my own package.

23505: duplicate key value violates unique constraint "IUSysSchemaUIdSysPackageId"



 

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I get that in recent versions when I create a package and then set that as the current package. Once I log out and back in again the issue goes away (assuming that what you're getting is the same issue that I've experienced). Have you logged out and back in again since creating the package?

Ryan

I get that in recent versions when I create a package and then set that as the current package. Once I log out and back in again the issue goes away (assuming that what you're getting is the same issue that I've experienced). Have you logged out and back in again since creating the package?

Ryan

Ryan Farley,

The package was created a long time ago, but your advice helped me :)) That's strange. Thank you very much!

Hi! 

I'm getting the same message when I try to save a new Entity. Do we have an update on the possible cause of the issue?



Thanks,

Ignacio.

I had this error recently, except for it was within the business process table. It was trying to save another record with an empty Guid (one existed already). 



Couldn't get an answer on how this happened. My belief was that when you copy a business process, it creates an empty record whilst at the same time, my browser was not allowing the copied business process to open in the new tab. (only logical reason I could think of)



I would check the values in the table you mentioned to see where there is a duplicate key and then delete one of them. 

Same issue here. Someone has this resolve?

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