we've added a custom web service to our cloud environment and we trigger it from our external API. Several requests in a row are executed correctly, and then an HTTP request timeout occurs for all further requests (including auth requests).
The interesting note is that if we trigger the same request from Postman, it works ok and after it, several more requests can be sent from our API to Creatio.
What can be the cause of such behavior? Is there any mechanism that blocks requests from external APIs to Creatio and if so, how can it be avoided?
In our further investigation of the problem, it looks like Creatio has some anti-spam mechanism, and it blocks our API for 15 minutes when a certain amount of requests was sent to Creatio during a short period of time. We still do not know how to avoid it so any help would be appreciated
We kindly ask you to create a support request for us because for providing the answer to this question we will need to ask you for additional information and examples from your side.
Good afternoon, there is the possibility of assigning a task to a user list based on the workload of the users, currently I see that it only allows the assignment by a role or by a specific user
I'm trying to create new custome channel for chat, but I don't understand 2 steps as shown in the below image that how to create and where to create. Could you explain me?
In Web instance i want every user to see it's own list of activities but not the other users's . I am currently using classic UI , how can i apply this default filter ?
I have set the record deactivation functionality for the Contacts object and set some contacts to "inactive".
Now I have the following problem:
There is an inactive contact in my Creatio system that has the same email address assigned to it as an active contact. This is correct as far as it goes.
However, the Creatio system now automatically links an incoming e-mail (e-mail account is synchronized with Creatio) with the inactive contact. This is not correct.
In this case, you can try to desynchronize/unlink this e-mail from an inactive user, as the email linking logic will choose the user with whom this email address is synchronized. Record deactivation's main function is to filter out certain records, so they do not show in quick filter for example, for in lookup dropdown menu. Also, you can try to delete the inactive user altogether.
Also, we will register an idea to our developer's team to expand the functionality of this function. Thank you for making Creatio better!
According to your description, the issue is that when modifying data in the "Communication Options Detail" object, the system attempts to update related data in the "Accounts" object, and the user doesn't have the necessary permissions for this action.
Thats correct.The mentioned Role has only 'Reading' rights in the Accounts.
However we have applied columns permission in the Accounts fields (like Phone,Alternate Phone) that can be affected by the Update of the 'Communication Options Detail" object but still not working.
This is done in the same way with the only difference that:
1) Existing AccountProfileSchema should be replaced
2) In the diff array of the replaced AccountProfileSchema you need to add 3 new fields.
I've also previously showed how to add new columns to the same profile schema, but in the OpportunityPage (here). Same approach here should be used to add new columns.
This is done in the same way with the only difference that:
1) Existing AccountProfileSchema should be replaced
2) In the diff array of the replaced AccountProfileSchema you need to add 3 new fields.
I've also previously showed how to add new columns to the same profile schema, but in the OpportunityPage (here). Same approach here should be used to add new columns.
I have a use case where I need to make every field in every section of a mobile application read-only for every user in freedom UI. How can we accomplish it? Can someone help?
Then, you can add the following to the module, in this example I've made a module for the account edit page and this will make the Type field read only.
Then, you can add the following to the module, in this example I've made a module for the account edit page and this will make the Type field read only.
I have tried the implementation but it's still editable in the mobile application. I followed the steps in the Manifest module in the Models section under the PageExtensions I have added the module I have created as shown in the screenshots below
Often after adding code in modules for the mobile client you have to open and save the mobile wizard before the clients will get the change (it sets something to notify the mobile clients that there are changes to retrieve)
I have a use case where I need to make every field in every section of a mobile application read-only for every user in freedom UI. How can we accomplish it?
Column settings in the section wizard are not transferred to the mobile application, same as business rules. You can only make a field read-only via development.
A detailed description can be found at the Academy, property "ReadOnly":
Then, you can add the following to the module, in this example I've made a module for the account edit page and this will make the Type field read only.
