How could I print the Organizational Roles Chart in PDF of Word?

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Hi Adrian,

 

To print the Organizational Roles, we recommend creating new list dashboard, with the following settings:

Dashboard set up

 

Then you will be able to export this list to Excel:

 

 

Export to Excel

 

Have a great day!

Thank you very much

 

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Hi Everyone,

We have a table in our application that stores the assigned employees for different projects. And we want to create a report for them. We have created a report but when we download it, it downloads the files of each employee separately. But we want them all in a single file which we can then send to other employees as well. Is there anything wrong that we are doing?

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Hello, 

Unfortunately, we do not have the ability to generate a report for all records, since the template is configured for individual records. 

  

But as a workaround, you can implement the following: 

  

1. Create a new object, for example “Report”. 

2. Add a lookup column to the “Employee” object, which is sent to this “Report” table; for convenience, let’s call it “Report Column”. 

3. Create a record in the “Report” object. 

4. Set for all Employee in the “Report Column” column the value of this entry from point “3”. 

5. Thus, all Employee are sent to this entry, you can set this entry to the default value so that entries are always sent to this entry. 

6. Create a report on the “Report” object and add the “Employee” table to it, where the relationship will be: 

Report.Id = Employee.ReportId. 

7. For this table, create the filtering we need and configure the report template. 

  

As a result of what we did, we created an object and a record, the details of which will display ALL Employee in the system. 

  

Thus, when making a report, all Employee that fall under the required filtering set in the settings of the tabular part of the report will be displayed in the report. 

  

Or as another workaround, you can export the detail to Excel and attach a table to the report, but this approach requires manual editing of the printed form. 
 
But we understand that this solution is not ideal for your needs, and we want to inform you that we already have a registered idea for the development of this functionality. This functionality will be implemented in future versions of Creatio. 

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Getting this error while calling the web service from Process . Has changed the maximum execution time also but  still getting. Any suggestions?

System.Net.WebException: The operation has timed out.
  at Terrasoft.Services.Runtime.ServiceClient.<GetResponseData>d__8.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
  at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
  at Terrasoft.Services.Runtime.ServiceClient.Execute(IServiceClientRequest request, TimeSpan timeout, CancellationToken cancellationToken)
  at Terrasoft.Services.WebServiceUserTaskImplementation.Execute(ProcessWebService userTask, ProcessExecutingContext context)
  at Terrasoft.Core.Process.ProcessFlowElement.CallInternalExecute(ProcessExecutingContext context)
  at Terrasoft.Core.Process.ProcessActivity.RunInCultureScope[T](Func`1 action)
  at Terrasoft.Core.Process.ProcessActivity.ExecuteElement(ProcessExecutingContext context)
  at Terrasoft.Core.Process.ProcessActivity.ExecuteItem(ProcessExecutingContext context)
  at Terrasoft.Core.Process.ProcessFlowElement.Execute(ProcessExecutingContext context)
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.

Vladimir Sokolov,

???

 

Hello!

The error indicates that we couldn't receive a response due to the timeout from the host to which the request was sent. And it's not an issue with the application because, in that case, we would get something like "Thread was being aborted" (if it's a problem with the Web layer - compilation, restart, thread locks in the Entity layer) or a message about a lock (if it's a database issue) or some specific error. But a timeout exclusively indicates that within N (as you configured) seconds, the host to which we sent the request couldn't respond. Hence, the web service element timed out. Most likely, it's because the host to which we sent the request temporarily became unavailable.

Thank you!

Andrii Kurta,

 
Thankyou for your reply, But when i user postman it is working fine and also when manually click on the webservice "send request" it is working fine. Issue only arises in BP .

 

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Hello Everyone,

 

I'm currently exploring security options within creatio, to secure the process with Password. Specifically, My goal is to restrict access to certain process by requiring user to enter password before any modifications.

 

Could anyone share insights or best practice to implement password protection for Process in Creatio? Are there any built-in features or recommended approces to achieve this?

 

Your guidance would be greatly appreciated. Thank You!

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Best reply

Greetings,
 

Unfortunately, we do not have this functionality at the moment. We have registered this request for our R&D team to ensure that the developers consider this request and implement it in future updates.


Thank you for helping us make the product better!

Greetings,
 

Unfortunately, we do not have this functionality at the moment. We have registered this request for our R&D team to ensure that the developers consider this request and implement it in future updates.


Thank you for helping us make the product better!

Orkhan,

Thank you for your kind reply.

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Hi,

 

I would like to set up a few notifications:

First one - when the below workflow is changed that a notification is sent:Second one - when feed's are updated that a notification is sent

 

What is the best way to approach this?

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Hello!

You can configure business processes to listen for changes on the specified objects:
1. The first process will listen for changes in the object's stage.
2. The second process will check if a message has been added to the related feed channel ((determining the necessary ID code of the feed object).

You can create the notification using the following parameters:

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Hi, 

 

Please help, I need to notify final user some task he trigger is working.

 

For example, on a page, a user clicks on a button to do something, the button executes a process and I want to inform the client that it is processing what the process does.... 

 

Some ideas?

 

Thanks in advance

 

Kind regards

Julio

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I do this often and it works great. You'd need to:

  1. Send a message from the process to the front end. See https://customerfx.com/article/how-to-refresh-a-page-from-a-process-in-…
  2. Have some code somewhere that listens for the message. See https://customerfx.com/article/receiving-server-side-messages-in-a-crea…
  3. Then display the toast message. See https://customerfx.com/article/displaying-toast-message-popups-from-cre…

 

I've typically done this by making a generic process I can use as a subprocess. It sends the message to the client. Then I make a generic script loaded from MainShell or MainHeaderSchema that listens for the message and displays the toast. It makes it simple and generic to use and works on any page.

 

Ryan

I do this often and it works great. You'd need to:

  1. Send a message from the process to the front end. See https://customerfx.com/article/how-to-refresh-a-page-from-a-process-in-…
  2. Have some code somewhere that listens for the message. See https://customerfx.com/article/receiving-server-side-messages-in-a-crea…
  3. Then display the toast message. See https://customerfx.com/article/displaying-toast-message-popups-from-cre…

 

I've typically done this by making a generic process I can use as a subprocess. It sends the message to the client. Then I make a generic script loaded from MainShell or MainHeaderSchema that listens for the message and displays the toast. It makes it simple and generic to use and works on any page.

 

Ryan

Ryan Farley,

 

How do you go about creating a generic script that loads in the MainShell or MainHeaderSchema in Freedom UI? It hasn't seemed to work when I've tried it.

Harvey Adcock,

You need to add a feature to enable creating replacing schemas for angular modules such as MainShell. See this thread: https://community.creatio.com/questions/how-create-replacing-schema-freedom-ui-basepagetemplate

Ryan

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Hello,

 

is it possible to configure Homepage (in Freedom UI style) on Portal instead of "Portal Main page" (Dashboard in Classic UI style)

 

Thank you!

Vladimir

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Yes. The selection of the homepage is hidden for portal workspaces but you can still add it manually to the SysWorkplace record. Create a Freedom UI homepage, then you'll have to update the SysWorkplace for the portal to add the HomePageUId of the dashboard page.

Ryan

Yes. The selection of the homepage is hidden for portal workspaces but you can still add it manually to the SysWorkplace record. Create a Freedom UI homepage, then you'll have to update the SysWorkplace for the portal to add the HomePageUId of the dashboard page.

Ryan

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Dear colleagues

 

Hi all, I wanted to know if anyone knows of a way to have a "drawable" field in the mobile app, so I can get the "drawn" signature of the customer in the app.

 

Thanks in advance

 

Best regards

Julio Falcón

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Hello!

The idea to implement e-signature as basic functionality in further releases is already registered for our R&D team. We will add your case to it's backlog so to increase it's priority.
As f​​​​or now, this issue has already been discussed in another post, this may help you:

https://community.creatio.com/questions/capture-signature-mobile-applic…
 

Thank you for contacting the Creatio technical support team. 

Anton Starikov,

Thanks Anton, I'm Already see this post, but it's not clear to me the solution, not too much detail where to introduce the code and so in..

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Hello, 

is there a way to get the product selection grid in Freedom UI mode, please ? 
The current way of selecting products in order is much more tedious when you need lot of products.

Regards

Patrice

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I guess the answer is no.
ProductSelectionSchema massively use the sandbox, which is not available in freedom UI.

I played a bit with BroadcastChannel to handle communication between pages but it seems to be a difficult way to do it.

 

Any suggestion ?

 

Regards

Patrice

Hello,

We have passed the feedback to the R&D team, and we would like to note that it is indeed impossible to implement your task at the moment, but the solution is being prepared for version 8.1.3. Currently, we are working on implementing a full-fledged product catalog for Freedom UI. Basically, it will be the same functionality that we have in Classic UI. 

Thank you Malika, 
we will wait for 8.1.3.

Regards,
Patrice

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Hi,

 

Is there an option to replace the default fields titled 'Select results' and 'Enter detailed results' in the activities calendar, which is located in the 'complete activity' mini form? 

I'd like to replace these fields with ones I've created, which are available in the full-page form.

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+1

Hello,

Unfortunately, it is not possible to change this popup window using the basic application tools, at this point. This can only be done through a specific development process. The code of the page on the ActivityMiniPage of the UIv2 package: 

The development team already considering the possibility of changing this window with basic tools in future versions of the system.

Malika,

Yes please, the more we have nocode possibilities on a nocode platform, the better ;)

Malika,

Thank you so much for your reply. That would be great if I could modify this popup's fields easier. :)

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