Dear Nikolas,

To avoid this automatic addition, we recommend the following flow:
1. Reconnect the mailbox, the system will ask if you want to download email for the last week, select "Change settings":



2. Go to the settings, and when changing them, the system will ask if you want to add this email address to the contact communication detail, here you can select no:



Please note that the system will only ask you if you want to add this mailbox if it has not been added yet. So, if you already have this mailbox added to the communication option, please remove it from the contact.

Have a great day!

We make detail (even if there will be only one record) with records permission for such cases

Vladimir Sokolov,

That is a great idea to be sure that this value is not pulled anywhere! As of current implementation for us, we would like to retain the field at the section level and are looking for ways by which the visibility can be controlled. 

I think, there has to be way for the rules on form page to reflect on the list page and in folders as well. In most cases, we hide the fields because it has information that need not be shown to some users and the platform unfortunately provides a way to by-pass this by letting users add the field on the list page.

Creatio has two types of pages, Freedom UI pages and classic pages. They are completely separate/different pages. The ContactPageV2 is the classic page, not the Freedom UI page which is Contacts_FormPage. 

To add the button that executes your code on the Freedom UI page:

1. Go to the contact page, click the small gear on the top right corner of the page to edit
2. Save it to make a copy in your package (see the Side Note at end of article here to force the save to go into your package, if needed)
3. Add a button to the page where you want it
4. Open the code for the page (clicking one of the icons at the top right of the page designer)
5. Add the request handler for the button (the code that will execute when clicked) following steps here: https://customerfx.com/article/adding-a-button-to-execute-custom-code-o…

Ryan

Thank you! 
I was able to add it following your explanation. 
And yes I need to add it to my custom package since I'm trying to create a connector that can be used by anyone later on.
That was very insightful, thanks again!

Hello,
 

By default, the "Custom" package is the highest in the package hierarchy and depends on all packages below it. If you want to transfer all schemas from the Custom package to another package, you need to make sure that the new package has dependencies on the required packages.
If the new package has the necessary dependencies, you will be able to successfully transfer the schemas and avoid compilation errors.
The problem is that such a package will likely have many dependencies on other packages (depending on which type of Creatio product it was developed on (for example, Studio has fewer packages, so there will be less dependencies on packages that may not be present in other Creatio environments)). If you want to publish this as an app on the Creatio Marketplace, we recommend following the guidelines described in the Creatio Academy article.
 

Thank you.

Hello,

 

Thank you for your question. According to the error code, you can see that the error occurs when preparing loaded resources (PrepareLoadedResources).

However, this error can occur in many different cases. Most likely, there are duplicate values in the DB tables.



The best solution would be to open a ticket with the Creatio support team so that we can analyze the issue in detail based on reproducing the error and analyzing the application logs.

 

Thank you.

Hello!

When you delete a section, the object still exists in the configuration.

That means if you delete the object, at the database level, the table (like an artifact) where the data is stored will still exist.

This structure completely covers the main CRM system purpose - data storage.

Therefore, if you create a new section and specify the same object name, you will simply link your configuration to the archived table in the database.

If you want to delete records from the table by section, you need to go to the database level and delete all records.

Alternatively, create a lookup for the specified object (in case the object still exists in the configuration and has not been deleted) and delete the records.

Hello Julio,

1) Choose the needed Desktop on the welcome screen in right bottom corner and click the settings button

2) Add the new Chart, click "Set up chart" and fill ALL required fields inside of modal window. Save the page.

3) Check in DB is record created successfully by this query (ChartWidget_r2b2wf3 - your widget name):

select  * from SysLocalizableValue
where [Key] like '%ChartWidget_r2b2wf3%'
order by ModifiedOn desc

4) To add image - open settings of the new Desktop (right top corner </> sign) and add "Images"

5) Open Advanced Settings Page, find the new Package with new Desktop, click "+ Add" -> Data. Here we have to create two connections:

5.1 Object - Desktop. BOUND DATA - name of Desktop

5.2 Object - SysLocalizableValue. BOUND DATA - Key  = "ChartWidget_r2b2wf3" (Widget name from Step 3), choose all of them

In the end you'll have new package with 3 files inside (1 Module and 2 Data)

P.S. If on the step 5 you'll receive any errors - do Flushall in Redis.

Thanks Anhelina and sorry, no-code?

Also, my instance is cloud, I have not access to db, is another way to bind this?

Julio Falcon (Cibernética),

It's a no-code method. You need DB only for step 3 but you can replace it by checking if "ChartWidget...." appeared in the Desktop settings list of strings (Advanced Settings -> enter the name of your new Desktop in search panel -> Left panel with different settings -> Open Localizable strings).

Hi Kevin,



There is no such option for now.

But we've registered it in our R&D team backlog for consideration and implementation in future application releases.

Thank you for helping us to improve our product. 

Hello,

I recommend checking the academy article on Automatic data binding to find more details on how this functionality works. 

Mira Dmitruk,

This link doesn't work.



And I would like to vote for making this functionality optional. We don't transfer Workplaces and binding to our customers - they used to organize workplaces by themselves, so deleting automatic binding is extra headache for us



Kind regards,

Vladimir

Vladimir Sokolov,

 

We are sending you the instructions once again: https://academy.creatio.com/docs/8.x/dev/development-on-creatio-platfor…. As you were informed earlier, there is currently no way to control what data Creatio binds automatically when making saves in the section wizard.



However, we have registered this idea to our R&D team backlog for consideration and implementation in future application releases.

Any updates on this? Creatio automatically adding dependencies and bindings without asking makes building applications extremely difficult.

Ghiu Diana Stefania,



The BP will be executed only when the Creatio Application (i.e., the Creatio worker process is running) running. Unless there is no application pool/worker process of the Creatio instance running, any configuration like auto trigger event designed inside the application won't work.



The trigger should be all day, if the weekends are excluded the trigger wont be initiated.

BR,

Bhoobalan Palanivelu.

Hello,

To remedy this situation, we recommend setting up a ping that will send requests to the app at a specified frequency and prevent it from "falling asleep" in the absence of active users.

The following procedure describes the setup procedure:

Set Idle Timeout = 2 for the IIS application pool on which the application is running. Configure automatic monitoring of the Loader and the application.

Use the free monitoring service https://uptimerobot.com/ to set up automatic monitoring with a frequency of 5-10 minutes.

Hello,

This item is available if the configuration element’s package is connected to a version control system repository.



Please find more information here.

Bogdan,

Thank you