Hello,
 

This issue can happen if a user works in a mobile application in an online mode while their connection is not stable. 

Meanwhile, it would be better for those users who are working from mobile with a bad connection to stay in an offline mode and sync their apps when the connection gets better. 

Please contact our support team - if the issue still reproduces.

Dear Federico,

Thank you for your question! We double-check the information and found that such an option is yet to be implemented for the mobile schema. We'll register your request to the R&D team to add the functionality in future releases. 

As of now, we suggest creating regular detail according to the required conditions. 

Best regards,

Anastasiia

This looks is working

Terrasoft.sdk.Module.setChangeModes("UsrMyObject", [Terrasoft.ChangeModes.Read]);

Hello Federico,

Could you please specify with some photos and more details what is the current system behaviour and what would you like to achieve?

Best regards,

Dariy

Sure. I want to block the navigation form the section to the preview page.

Dariy Pavlyk,

Is this info working for you?

Hello Federico,

I apologise for the delay in the response. Could you please send us an email to support@creatio.com in order to assist you further with this request?

Best regards,

Dariy

Hello,

Your business task could be achieved only by development.

Examples of how to set up mobile apps can be found in our Academy:
https://academy.creatio.com/docs/developer/mobile_development/customiza…

We have already created the appropriate project for our R&D team. We will increase its priority for realization in further releases.

there is any OBB example to follow?

Found it. You can override the funtion:

	pageLoadComplete: function() {
		this.callParent(arguments);
		var view = this.getView();	
//THIS WILL SET THE ACTIONS HIDE
				view.setActionsHidden(true);
	},

But seams to be falling in this point once is remove it.

Any ideas?

Federico Buffa 😀,

The code seems to be correct:

pageLoadComplete: function() {
        var view = this.getView();
        var gridView = view.getGrid();
        if (Terrasoft.PageNavigator.getLastPageController() === this) {
            view.setActionsHidden(false);
            if (gridView instanceof Ext.Component) {
                gridView.deselect(gridView.getSelection());
            }
        }
        this.callParent(arguments);
    },

What I could recommend you change is to place

view.setActionsHidden(false); 

before the

this.callParent(arguments);

Please try this change and let us know if it helped.

Best Regards,

Dan

Is the same behaivor. Here is my updated code if you want to test it.

Ext.define("Terrasoft.controller.UsrCustomManagementPreviewPage", {
	override: "Terrasoft.controller.BasePreviewPage",
	inheritableStatics: {
 
		isCacheable: function() {
			return false;
		}
 
	},
 
	getChangeModeOperations: function() {
 
		var detailConfig = this.getDetailConfig();
		if (detailConfig && detailConfig.parentRecord && detailConfig.parentRecord.data.UsrCustomStatus && detailConfig.parentRecord.data.UsrCustomStatus.data.Id) {
			var parentRecord = detailConfig.parentRecord;
			if ( parentRecord.data.UsrCustomStatus.data.Id && parentRecord.data.UsrCustomStatus.data.Id !== "f50b9fd6-21ed-47ff-8450-e7f5f9c82c5f") {
 
				return {
					canCreate: false,
					canUpdate: false,
					canDelete: false
				};
			}
		}
		return this.callParent(arguments);
	},
 
	pageLoadComplete: function() {
 
		var view = this.getView();
		var detailConfig = this.getDetailConfig();
		if (detailConfig && detailConfig.parentRecord && detailConfig.parentRecord.data.UsrCustomStatus && detailConfig.parentRecord.data.UsrCustomStatus.data.Id) {
			var parentRecord = detailConfig.parentRecord;
			if (view.$className == "Terrasoft.configuration.view.UsrCustomDetailSectionPreviewPage" && parentRecord.data.UsrCustomStatus.data.Id && parentRecord.data.UsrCustomStatus.data.Id !== "f50b9fd6-21ed-47ff-8450-e7f5f9c82c5f") {
 
	//			view.setActionsHidden(true);
			} else {
//				view.setActionsHidden(false);
			}
		}
		this.callParent(arguments);
	},

Hi Federico,

Such functionality wasn't developed for mobile application yet. We have registered an enhancement request so our R&D could consider its implementation in future releases.
 

Best regards,

Bogdan

There is any ETA for that? Some workaround to implement? I just need to add a pie chart in the account page like the ones in dashboards section

Hello Mariam,

you can try to clear the cache and synchronize the Mobile app once again after you have created the Case page.

Also, you can refer to the articles on the Academy to find the solution:

https://academy.creatio.com/docs/7-18/developer/mobile_development/cust…

https://academy.creatio.com/docs/7-18/user/platform_basics/mobile_app/p…

if this won't help, we recommend you create a support case based on the problem so our Support team will be able to work on the issue.

Regards,

Gleb.