Hi Community,

In our Approval Process, there will be more than 2 options and we are not using only approve and reject.

We will use the color for our decision

  • White = Approval
  • Black = Rejecte
  • Grey = will active a sub-process to add in more information

Could I able to set up an approval like that?

Thank you

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Bao,

Your business task could be achieved by business process. 

You can use your diagram as the base for the process. 



Instead...MoreLess

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Can Creatio Telephony system be integrated with Microsoft Teams for calls ?

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Damien Collot,

Unfortunately, we don't have that option yet. 



Regards,

Orkhan

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It's possible to query TOP 10 to this code?

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Hello,

You need to add esq.RowCount = 10; to select top 10 records only.

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Dear Creatio-Community,



I have the following request. How is it possible that I can display the email address from the Communication options (like you see on the screen below)







in the tile view of the accounts (like you see on the screen below)







Is this possible at all



Regards

Florian

 

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Hello!

You are able to add it at the contact record itself, and then it will be added to the register.

Communication object is actually another object. 

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Hi there,

we've added a custom web service to our cloud environment and we trigger it from our external API. Several requests in a row are executed correctly, and then an HTTP request timeout occurs for all further requests (including auth requests). 

The interesting note is that if we trigger...MoreLess

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In our further investigation of the problem, it looks like Creatio has some anti-spam mechanism, and it blocks our API for 15 minutes when ...MoreLess

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Good afternoon, there is the possibility of assigning a task to a user list based on the workload of the users, currently I see that it only allows the assignment by a role or by a specific user

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Hello,

Can you please elaborate the use case with the parameters of workload?

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Hi Everyone!

I'm trying to create new custome channel for chat, but I don't understand 2 steps as shown in the below image that how to create and where to create. Could you explain me?



Regards Abbos Haydarov

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Hello, 

First SQL query will create a table that stores the custom channel data.

Then we need to register our custom channel in the database...MoreLess

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In Web instance i want every user to see it's own list of activities but not the other users's . I am currently using classic UI , how can i apply this default filter ?

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Hello,

You can use the default quick filter by owner available in Activities section: https://academy.creatio.com/docs/user/platform_basics/business_data/fil…

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Dear Creatio-Community,

I have set the record deactivation functionality for the Contacts object and set some contacts to "inactive". 

 

Now I have the following problem:

There is an inactive contact in my Creatio system that has the same email address assigned to it as an active contact....MoreLess

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Dear Florian,

In this case, you can try to desynchronize/unlink this e-mail from an inactive user, as the email linking logic will choose the...MoreLess

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Hi,

A specific Organizational Role has 'Reading' access rights in the Accounts, but can have 'Editing' access rights in the Communication Options Detail.

However whenever I update a record in 'Communication Options' i revieve this pop-up

1- I have given the correct access rights to object 'Communication Options' for the specific Organizational Role

2- Also modified 'Object to inherit access rights from'

What am I missing here ?

Sasori

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Hello Sasori,

According to your description, the issue is that when modifying data in the "Communication Options Detail" object, the syste...MoreLess

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