Hi,

 

I have begun playing with the web service integration capabilities within a process to send a message to a Teams channel. Obviously many use cases exist for having a message sent to a Team channel.

 

I have been able to successfully send a message to a channel, however I am having issues in managing the formatting of the message, so a clear title, and message body structure can be provided. Has anyone got any integration working with Teams that would be prepared to share how the web service, variables etc. are configured to allow formatted messages to be sent?

 

Thanks in advance.

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I would love to see a teams integration with the feed in Creatio.  Is that possible?  Sales and Service

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Hello Mike, 

 

You can synchronize Microsoft Teams meetings with Creatio if they are synchronized into your Outlook calendar. More detailed instructions can be found in the Synchronize calendar with MS Exchange and Microsoft 365 Academy article. 

 

The created meetings in Teams are being synchronized into Outlook, and as a result, they are displayed in Creatio system.

 

Please, let us know in case any further information is required. 

 

Best regards, 

Olga. 

Olga Avis,

I was actually referencing the messaging functionality of teams.

Hello Mike, 

 

Thank you for the clarification!

I will register the idea for our R&D team to overview the possibility of integrating the Creatio with the Microsoft teams chat feature in further releases. 

 

As for now, chats functionality enables the possibility to create new chats from Facebook Messenger or Telegram. More detailed information can be found in the following articles: 

 

Best regards, 

Olga. 

 

I' m getting this question more and more from customers and also from potential customers. Would be nice if we can offer an integration. 

Hello Sandra, 

 

Thank you for your comment!

We have already created the appropriate project for our R&D team. We will increase its priority for realization in further releases. 

 

Thank you for helping us become better!

 

Best regards, 

Olga. 

Hi,

Would like to add a +1 here. It's a request being asked more and more by customers & prospects for two scenarios.

1) For the company internal chat (as a lot of them are using Teams, they don't want to have to use an additional channel with the internal chat functionality in Creatio if it cannot match the Teams groups.
2) Customers and prospects when looking at the working with chat functionality when exploring the Service Creatio as Teams has taken a lot more market share in the last 2 years.

is there any update to this feature request?

 

I would love it if the Feed function in Creatio could be mapped to a Teams channel. Having say a Project Feed note in Creatio send that as a message to the specific Team channel for that account would be amazing

 

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