Microsoft Teams Calls integration ?

Hello, 



Unfortunately, it is not possible to do this in a basic way, however I have provided you with a marketplace app that can help you with this issue: 



https://marketplace.creatio.com/app/microsoft-teams-connector-creatio



Regards, 

Orkhan

Hi,



Thanks for the tip :)



The connector is limited to pre-organised group calls.



Saw that beesender integrates with the chat also.



But I am really looking more into the line of VoIP type, someone calls and you answer the phone type of integration.

Damien Collot,

Unfortunately, we don't have that option yet. 

Regards,

Orkhan

Orkhan,

Is it planned to be considered ?



Cheers,



Damien

Hi Community!

Any new on this one?

I think this is a feature, many customers and leads are looking for...

BR,

Robert

I don't use Teams, but I've read that teams now has the ability to launch a URL for incoming calls and include the phone number in the URL. See https://johndeletre.blog/en/2022/11/pop-up-window-for-incoming-pstn-cal…

Not exactly an integration, but at least for now, you could use that with this marketplace add-on so you get a quick lookup for the incoming caller when a teams call is received. 

https://marketplace.creatio.com/app/phone-lookup-creatio

Ryan

I was able to do this using Tel links for outgoing calls and then launching a new activity Mini screen to record the call.    For incoming, we use the dev labs addon and modified it a bit to list the sections we needed.  Happy to share code if you are interested.

Hi keith schmitt, HI Ryan

Thank you both for the information.

@ Keith, would love to see the code :)



@Ryan will look more into the feature with our modern workplace Teams to understand if we can push something further.



Cheers,



Damien

keith schmitt,

Thank you, too!

Please share, I would love to try it out!

Robert