Hi there,
we've added a custom web service to our cloud environment and we trigger it from our external API. Several requests in a row are executed correctly, and then an HTTP request timeout occurs for all further requests (including auth requests).
The interesting note is that if we trigger the same request from Postman, it works ok and after it, several more requests can be sent from our API to Creatio.
What can be the cause of such behavior? Is there any mechanism that blocks requests from external APIs to Creatio and if so, how can it be avoided?
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In our further investigation of the problem, it looks like Creatio has some anti-spam mechanism, and it blocks our API for 15 minutes when a certain amount of requests was sent to Creatio during a short period of time. We still do not know how to avoid it so any help would be appreciated
Hello!
We kindly ask you to create a support request for us because for providing the answer to this question we will need to ask you for additional information and examples from your side.
Regards,
Maria