Question

Object permissions not being applied in 'Account Communication Options'

18:20 Aug 03, 2023

Hi,

A specific Organizational Role has 'Reading' access rights in the Accounts, but can have 'Editing' access rights in the Communication Options Detail.

However whenever I update a record in 'Communication Options' i revieve this pop-up

1- I have given the correct access rights to object 'Communication Options' for the specific Organizational Role

2- Also modified 'Object to inherit access rights from'

What am I missing here ?

Sasori

3 comments

Bogdan

10:50 Aug 04, 2023

Hello Sasori,

According to your description, the issue is that when modifying data in the "Communication Options Detail" object, the system attempts to update related data in the "Accounts" object, and the user doesn't have the necessary permissions for this action.

Sasori Oshigaki

12:47 Aug 04, 2023

Bogdan,

Thats correct.The mentioned Role has only 'Reading' rights in the Accounts.

However we have applied columns permission in the Accounts fields (like Phone,Alternate Phone) that can be affected by the Update of the 'Communication Options Detail" object but still not working.

Sasori

Bogdan

12:52 Aug 04, 2023

Sasori Oshigaki,

Please contact our support team on this matter - support@creatio.com

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