Hello Julio,

The issue may occur due to the tool / program with which you are viewing the image. Please try to open it with browser or other available tool.

Best regards, 

Anastasiia

Anastasiia Zhuravel,

Thanks Anastasiia,

In chrome works, but if I want to add it to an MS Word document to complement documentation, this is what I get, https://prnt.sc/m-Md7Hne7mqq 

And if I want to open it on a SVG editor like Inkscape I get this another result, https://prnt.sc/lxuvQOyxDeXV

Please help

Regards

Julio

Hi Julio,

Thank you for informing us! 

We'll register a query for a responsible R&D team to improve the functionality. 



Best regards,

Anastasiia

Hello,

Sessions are created directly in the database by Insert and do not generate an event on the object. Business processes rely on events at the object. If it is not the happening process will not notice any changes. As for now, there is no option to track start/end of the user session via the process signals. Our R&D team responsible for this functionality is already working on implementing it in the future releases. I will forward your feedback to the team in order to increase the importance of this task.

Best regards,

Yuliya

Hi Community,

Any update regarding the topic?

Sasor

Hi Sasori,

we have done the following trick in onEntityInitialized

onEntityInitialized: function() {
 if ((this.isAddMode() && this.Ext.isEmpty(this.get("Number"))) || this.isCopyMode()) {
  this.set("Number", ".");
 }
 this.callParent(arguments);
 if (this.get("Number")===".") {
  this.set("Number", "");
 }
},

Hello Vladimir,

Thank you very much for the provided code!

I have tried this snippet and it doesnt work.

When I try to save the record ( the incremented value is still stored) even though in the page there is a black space.

Sasori

Hello,

Only overriding onEntityInitialized won`t be enough because there is also a server logic that sets the Number (ContractEntityEventListener schema). If you change only the onEntityInitialized, the system will still set a number if the contract was created using BP or integration.

If you want to turn it off you will need to also override ContractEntityEventListener:

 namespace Terrasoft.Configuration
{
	using Terrasoft.Core.Entities;
	using Terrasoft.Core.Entities.Events;
	using Terrasoft.Core.Process.Configuration;
 
	[EntityEventListener(SchemaName = "Contract")]
	public class UsrContractNewEntityEventListener : BaseEntityEventListener {
 
		#region Methods: Public
 
		public override void OnInserting(object sender, EntityBeforeEventArgs e) {
			base.OnInserting(sender, e);
			var entity = (Entity)sender;
			entity.SetColumnValue("Number", "");
		}
 
		#endregion
 
	}
}

Dmytro,

Thank you for the excellent response!

The last problem I am facing regarding this issue is when I 'Save' the record.

The 'Number' field is a mandatory field. Even though I put a value in Number i keep getting this pop-up:

Should I do any other modifications in the code ?

Sasor

Sasori Oshigaki,

It's not related to any customization described either by Vladimir and Dmytro (I've tested both codes and they don't result in this ""Number" field is required" message). You have some another customization that makes the "Number" field mandatory (custom code, business rule, column settings on the object side or on the page side), you need to find and disable it.

Hi Oscar,

The number field is a required field (this is how daily business needs it)

Problem is, that even when we enter the number and save the record, the message pops-up. (Number field is required)

Is this probably because the code in the server side should be like this :

namespace Terrasoft.Configuration
{
	using Terrasoft.Core.Entities;
	using Terrasoft.Core.Entities.Events;
	using Terrasoft.Core.Process.Configuration;
 
	[EntityEventListener(SchemaName = "Contract")]
	public class UsrContractNewEntityEventListener : BaseEntityEventListener {
 
		#region Methods: Public
 
		public override void OnInserting(object sender, EntityBeforeEventArgs e) {
		}
 
		#endregion
 
	}
}

Just overriding the method and practicaly not do anything there ?

Sasori

Greetings,



As for now the only way to check if the macros has no data inside it is to manually select a template in the email editor and see which data is populated for the user or not. Also in case you are using some information on the record you need to check if all the records have values in the columns that are used as macro sources. Unfortunately that is all for now, but we have already posted our R&D team to improve this functionality in the future.

Hello,

The plus button cannot be removed from the page, as this is one of the core functions in the system.

As for the title, you can modify it as described in this article: https://academy.creatio.com/docs/user/platform_basics/freedomUI/customi…

Best regards,

Yuliya

Hello,

Thank you for your question!

Unfortunately, It is not possible to use the sandbox in Freedom UI,

but we have already registered the following suggestion for our R&D team and they will consider adding the following functionality in the upcoming releases.

Hello Bao,



Could you please elaborate on your business task?

Could you please clarify what you mean by "In our Approval Process"? Is that a business process or another logic? 



And how did you implement theses colors? 

Bogdan,

Um to be clear, I want to ask if there is any way to make an approval process with 3 options

Due to our business, the approval must have 3 options to divine our client into 3 group

• White: means they are okay with a clean profile
• Black: means they are having red flags in the profile
• Grey: means our Top manager will be the one who decides to

Here is the picture for you to understand our business approval right now (but it just a summary, I am not allowed to share more detail on this)

Bao,

Your business task could be achieved by business process. 

You can use your diagram as the base for the process. 



Instead of the first Аpproval element use the [Auto-generated page]\[Pre-configured page]  (or [User dialog] element), to display for required user or role, then through the flow on the second Approval element making a decision.

Bogdan,

It's works

Thank you!

Hello, 



Unfortunately, it is not possible to do this in a basic way, however I have provided you with a marketplace app that can help you with this issue: 



https://marketplace.creatio.com/app/microsoft-teams-connector-creatio



Regards, 

Orkhan

Hi,



Thanks for the tip :)



The connector is limited to pre-organised group calls.



Saw that beesender integrates with the chat also.



But I am really looking more into the line of VoIP type, someone calls and you answer the phone type of integration.

Damien Collot,

Unfortunately, we don't have that option yet. 

Regards,

Orkhan

Orkhan,

Is it planned to be considered ?



Cheers,



Damien

Hi Community!

Any new on this one?

I think this is a feature, many customers and leads are looking for...

BR,

Robert

I don't use Teams, but I've read that teams now has the ability to launch a URL for incoming calls and include the phone number in the URL. See https://johndeletre.blog/en/2022/11/pop-up-window-for-incoming-pstn-cal…

Not exactly an integration, but at least for now, you could use that with this marketplace add-on so you get a quick lookup for the incoming caller when a teams call is received. 

https://marketplace.creatio.com/app/phone-lookup-creatio

Ryan

I was able to do this using Tel links for outgoing calls and then launching a new activity Mini screen to record the call.    For incoming, we use the dev labs addon and modified it a bit to list the sections we needed.  Happy to share code if you are interested.

Hi keith schmitt, HI Ryan

Thank you both for the information.

@ Keith, would love to see the code :)



@Ryan will look more into the feature with our modern workplace Teams to understand if we can push something further.



Cheers,



Damien

keith schmitt,

Thank you, too!

Please share, I would love to try it out!

Robert

There seems to be a new marketplace app :) : https://marketplace.creatio.com/app/microsoft-teams-phone-connector-cre…