7.17 | Community Creatio

Issue when creating custom css on the French translation

Julien Gunther

11:36 Jun 23, 2021

Hey community !

I'm using Creatio v7.17.3.1377.

I wanted to create a custom CSS for my contact page and I ran into an issue. On the french version on Creatio (fr-FR). So I went to advanced settings -> custom -> add -> module -> LESS and my LESS code isn't recognized :

Although on the English translation everything works fine :

Here are the steps to reproduce the bug :

1. Install the French translation in the system settings -> languages

2. Change your language to French in your profile (You will have to log out and log in for the language to be applied)

3. Click on "Paramètres avancés" (advanced settings) after clicking on the wheel under your profile.

4. Click on "Custom" -> "Ajouter" -> Module

5. Click on "MOINS" (French translation for LESS) and try typing some LESS code (the code shown here is just an example)

That's it !

Best regards,

Julien Gunther

Do you like this idea?

1 comments

Read data based on previously read data

11:23 Jul 02, 2021

Hello,

This is out of the box bug that was fixed. Feel free to approach the support team via support@creatio.com for the details on how to resolve it.

Regards,

Dean

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Question

Julien Gunther

18:29 Jun 22, 2021

Hey community !

TL;DR : How can I Read data from a lookup that was fetch in a previous Read data ?

I have a business process that is called when a field in an object is changed. Based on this, I get the object ID and read the data from it. Until then, no problem.

This object contains lookup fields (they are all filled in) and I also need to read the data from these objects.

Here is my business process, I will explain what I do after the screenshot :

So my "Candidat retenu" signal passes the object ID which is changed to "read recruteurs" and I ask for all the lines in the recruteurs object :

Based on the data received, I have my second read data (read contact) which I have configured as follows:

All read data are very similar after that:

"read opportinite" : Opportunité.id = read recruteurs.Premier élément de la collection résultante.Opportunité

"read Soft skill 1" : custom object.id = read contact.Premier élément de la collection résultante.Soft Skills 1

"read Soft skill 2" : custom object.id = read contact.Premier élément de la collection résultante.Soft Skills 2

"read Soft skill 3" : custom object.id = read contact.Premier élément de la collection résultante.Soft Skills 3

"read Soft skill 4" : custom object.id = read contact.Premier élément de la collection résultante.Soft Skills 4

Based on all previously queried table I create a new object "candidature" :

All fields which I try to query data from are filled in.

Unfortunately when the candidature object is created the only fields that are filled in are the fields from "read recruteurs" and the "Disponibilité" field and I don't understand why. In the process diagram everything's "working" :

I don't have any errors and I don't understand what are my mistakes.

How can I query data from objects previously queried like I'm trying to do ?

Thanks in advance for your response !

Best regards,

Julien Gunther

1 comments

09:58 Jun 28, 2021

Dear Julien,

Try to contact the support team via support@creatio.com. It is necessary to have the access to the website to have and have a look at entire process. Most likely you linked some elements incorrectly, it is necessary to find the place.

Regards,

Dean

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Question

accountsection

Dynamic folder filter lowercase only

Julien Gunther

12:27 Jun 21, 2021

Hey guys !

Is there a way (via dynamic folders or advanced filters) to get all accounts where the account's name is in lowercase ?

1 comments

Best reply

12:55 Jun 21, 2021

Hello,

Unfortunately, there is no such option. We will register this idea for our developers to consider this feature implementation in the future application versions.

Regards,

Dean

databindingMobileWorkplaceSections

12:55 Jun 21, 2021

Hello,

Unfortunately, there is no such option. We will register this idea for our developers to consider this feature implementation in the future application versions.

Regards,

Dean

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Question

Sales_Creatio_team_edition

Binding the section in Mobile workplace setup

DhariniS

10:29 Jun 21, 2021

Hi Team,

We have renamed Activities section to Interaction Logs and also configured fields using mobile application wizard under Main workplace. But when we install the package in cloud instances, the Activities section is not getting replaced with the fields that are configured in local. I have bound the "Main workplace" in SysMobileWorkplace once again with force update on Name.

I would like to know about binding the sections within the Main workplace in Mobile Workplace Setup.

Product and version : 7.17 - Sales Team Edition

File attachments

MobileAppMainWorkplace.jpg

MobileAppMainWorkplaceRoles.jpg

MobileAppMainWorkplaceSections.jpg

MobileAppMainWorkplaceDataBinding.jpg

3 comments

Bogdan Lesyk

12:35 Jun 21, 2021

Hi DhariniS,

The output of the section is stored in the mobile application manifest, therefore, if you transferred all the records about the section and the manifest, then the section in the mobile application will also be transferred.

Please check out the information about mobile application manifest:

https://academy.creatio.com/docs/developer/mobile_development/mobile_ap…

DATA BINDING NEW WORKPLACE:

https://community.creatio.com/questions/data-binding-new-workplace

Here are some guides of how to work and set up mobile application:

Set up mobile app workplaces :

https://academy.creatio.com/docs/user/no-code_customization/mobile_app_…

Set up mobile application section list:

https://academy.creatio.com/docs/user/no-code_customization/mobile_app_…

Set up mobile application section page:

https://academy.creatio.com/docs/user/no-code_customization/mobile_app_…

Best Regards,

Bogdan L.

DhariniS

14:16 Jun 21, 2021

Bogdan Lesyk,

Thanks for the detailed reply Bogdan. We have transferred all the files related to mobile application and workplace. As we use the default workplace the

MobileApplicationManifestDefaultWorkplace is getting transferred.

All sections and its page setup got transferred as part of the package except for "Interaction Logs" which is nothing but "Activities" section with some customizations. Is there a way we can data bind this?

Bogdan Lesyk

15:05 Jun 21, 2021

DhariniS,

It seems not possible to bind just one section. Just import the package like you did before. If you are going to do it, please firstly make sure that you have this section on your dev/prod app, from which you import it.

Actually we performed some tests and most likely the problem in Manifest file.

Please check your MobileApplicationManifestDefaultWorkplace file in configurations and make sure that you don't have any comments here(because json doesn't like any comments).Make sure that you have "Interaction Logs" instead of my "Activity" here. Also please check if the attribute "Hidden" is false and you have the same json properties. Screen below:

Also please check out the this link, here is manifest file with all needed properties which were created automatically in manifest json file. Please compare it to your manifest and you might find the error there:

https://privnote.com/NqERjrFa#YgxHVVEQp

Regards,

Bogdan L.

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Question

Translated Captions go missing !!!

Shivani Lakshman

16:24 Jun 18, 2021

Hello Community,

We are trying to add a new language (Turkish) to our implementation. Following the documentation, I added a new language, made it default and active.

I then went to a custom section and added captions for this language. The highlighted fields in the image below are the ones for which translation has been added for Turkish language. When I change Language in User profile the following is what I see :

I then translated the contact info tab and noticed that the earlier translations are lost as seen below !!

I also observe this similar loss of translated captions when I publish the section object after translating fields.

PS : Here is the copy of the data in SysTranslation Table. I see the translated values are present, but it is not visible in the UI.

Could you please help here and let us know if we are missing something?

5 comments

Danyil Onoprienko

08:03 Jun 22, 2021

Dear Shivani Lakshman,

Thank you for your question!

Would you please let us know how exactly did you add the translations?

Through Localizable Strings or by importing to Translations?

Thank you!

Regards,

Danyil

Shivani Lakshman

08:06 Jun 22, 2021

Danyil Onoprienko,

I translated using the section wizard, where I added the captions for Turkey language

Danyil Onoprienko

08:22 Jun 22, 2021

Shivani Lakshman,

Have you tried navigating to the 'Transations' page in the [System Designer] and trying to apply and actualize the translations there?

Please let us know the results,

Thank you!

Danyil

Shivani Lakshman

08:28 Jun 22, 2021

Danyil Onoprienko,

As seen in my initial comment, the section names have been translated in the translation section. The translation section contains the field names that are filtered always by 'untranslated by language'. I believe this section is not the place where we need to translate for section edit page captions.

Also I noticed that when I translated the captions, the resource file for that language gets modified and clears old value.

Eg : if I change Email first, the resource file has the following

<?xml version="1.0" encoding="utf-8"?>

<Resources Culture="tr-TR">

   <Group Type="String">

       <Items>

           <Item Name="Columns.Email.Caption" Value="E-posta" />

       </Items>

   </Group>

</Resources>

After this if I change country the resource file eliminates email translations and gets modified as below

<?xml version="1.0" encoding="utf-8"?>

<Resources Culture="tr-TR">

   <Group Type="String">

       <Items>

           <Item Name="Columns.Country.Caption" Value="Durum" />

       </Items>

   </Group>

</Resources>

Danyil Onoprienko

04:28 Jun 26, 2021

Shivani Lakshman,

Please email us at support@creatio.com for us to help you further.

Thank you!

Regards,

Danyil

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Question

Package Installation Error

Package installation - mark element as unchanged

01:02 Jun 18, 2021

During package installation, message...

"Unable to install Schema "Tgnxxxxxxx" into package "Tgn0001", because the element has been modified locally. Resolve the conflict and mark the element as unchanged."

... shows when the element has been modified locally. How can I mark the element as unchanged , in order to allow its replacement ?

7 comments

Anastasiia Zhuravel

01:44 Jun 18, 2021

Hello Ricardo,

Please be advised that this error is indicating that the Package you are trying to use has been locally changed and was blocked by the system in order to prevent overwriting information.

If after Package importing you receive this error then it means that there was a conflict between the Package and the System.

In this case, we would recommend:

1. Resolving the Package conflict by:

1.1 Determining if it is safe to overwrite the information.

1.2 If the information cannot be overwritten, execute a "merge" (for example exporting the scheme to the dev-site and forming a new supply).

1.3 If overwriting is permitted then you should unlock the Package in its context menu by pressing "Remove "Is modified" from Package elements".

2. Restoring the configuration from the automatic backup.

Hope this helps!

Best regards,

Anastasiia

20:20 Jun 18, 2021

Anastasiia Zhuravel,

Thanks for your reply.

Where is the button "Remove "Is modified" from Package elements" located ?

Anastasiia Zhuravel

21:31 Jun 18, 2021

Dear Ricardo,

The mentioned value can be found in the properties of the package elements. Open the needed package in the configuration, select the element of the package and open it's properties.

Attaching the corresponding screenshot as well:

Best regards,

Anastasiia

21:52 Jun 18, 2021

Anastasiia Zhuravel,

The package is unlocked, and I am using the right Current package / Prefix / Maintainer, but the "Modified" checkbox is not enabled. Why is that? Could it be because my sites are cloud-based ?

16:46 Jun 29, 2021

Anastasiia Zhuravel,

Any clue on this case ?

Regards,

Lewis Pull

13:41 May 25, 2023

Hi, I am also having the same issue. I'm unable to uncheck the box. Can someone advise?

Chani Karel

10:51 Jun 07, 2023

Lewis Pull,

Did you find a solution? having the same issue now

Thanks

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Question

process

Studio_Creatio

Bad request

Tomasz Branicki

12:38 Jun 17, 2021

Running compleateExecution on PreConfigured page i get an error

2021-06-17 11:18:07,964 [366] ERROR ZARZĄDZANIE NT\SYSTEM Terrasoft.Web.Common.ServiceModel.ErrorHandler HandleError - AssemblyQualifiedServiceName = [Terrasoft.Core.ServiceModel.ProcessEngineService, Terrasoft.Core.ServiceModel, Version=7.17.2.1728, Culture=neutral, PublicKeyToken=edaadfbc3b0bb879]

System.NullReferenceException: Object reference not set to an instance of an object.

at Terrasoft.Core.ServiceModel.ProcessEngineService.GetSchemaParameterValues(UserConnection userConnection, BaseProcessSchemaElement baseSchemaElement, IEnumerable`1 completeParameters)

at Terrasoft.Core.ServiceModel.ProcessEngineService.CompleteExecuting(CompleteExecutingRequest request)

at SyncInvokeCompleteExecuting(Object , Object[] , Object[] )

at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)

at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)

at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)

at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc)

at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)

2021-06-17 11:18:26,697 [358] ERROR ZARZĄDZANIE NT\SYSTEM Terrasoft.Web.Common.ServiceModel.ErrorHandler ProvideFault - Object reference not set to an instance of an object.

System.NullReferenceException: Object reference not set to an instance of an object.

at Terrasoft.Core.ServiceModel.ProcessEngineService.GetSchemaParameterValues(UserConnection userConnection, BaseProcessSchemaElement baseSchemaElement, IEnumerable`1 completeParameters)

at Terrasoft.Core.ServiceModel.ProcessEngineService.CompleteExecuting(CompleteExecutingRequest request)

at SyncInvokeCompleteExecuting(Object , Object[] , Object[] )

at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)

at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)

at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)

at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc)

at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)

2021-06-17 11:18:26,697 [358] ERROR ZARZĄDZANIE NT\SYSTEM Terrasoft.WebApp.FileWebEventProvider RaiseInternal - Date: 17.06.2021 11:18:26

Date (UTC): 17.06.2021 09:18:26

Exception Message: Object reference not set to an instance of an object.

Exception Type: System.ServiceModel.FaultException`1[System.NullReferenceException]

Exception Source:

Exception Stack Trace:

SessionID: zl3nd5bqp5z5fgexzrdibnle

Request URL: /0/ServiceModel/ProcessEngineService.svc/CompleteExecuting

Request Path: /0/ServiceModel/ProcessEngineService.svc/CompleteExecuting

Request UrlReferrer: http://localhost:81/0/Nui/ViewModule.aspx

Request Type: POST

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.106 Safari/537.36

User Host Address: ::1

User: Supervisor

Is Authenticated: True

Authentication Type: Forms

Is Secure Connection: False

Application Version: 7.17.2.1728

Application Path: C:\Creatio_7_17\Terrasoft.WebApp\

Application Virtual Path: /0

Application Trust Level: Full

Machine Name: DCG-249

Is Local: True

Process ID: 15220

Process Name: w3wp.exe

Process Account Name: ZARZĄDZANIE NT\SYSTEM

Thread Account Name: ZARZĄDZANIE NT\SYSTEM

OS Version: Microsoft Windows NT 10.0.19042.0

Net Framework Version: 4.0.30319.42000

DBExecutor Type: MSSqlExecutor

the request is:

{collectExecutionData: true, processElementUId: "05ea0041-ae68-4465-a0d0-c7582ab6c03f"}

URL

http://localhost:81/0/ServiceModel/ProcessEngineService.svc/CompleteExe….

Any ideas?

Regards

Tomek

1 comments

Ivanna Yatsura

18:12 Jun 24, 2021

Dear Tomasz,

Could you please elaborate more on after what actions do you receive this error?

Thank you in advance.

Best Regards,

Ivanna Yatsura

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Question

Mitel phone integration

Michael Gallant

21:50 Jun 16, 2021

Hi,

We're looking to integrate a Creatio instance with the Mitel telephony system and we installed the MiContact Center connector for the instance. Is the connector a standalone solution to integrate with the phone system or do we still need to have the BPM Messaging Service running in order to establish the connection between Creatio and the phone system?

Thanks

1 comments